{"game_intel_data":{},"featured_reviews":[{"content":"I found out a little too late that Melanie Martinez was going on tour because her tour sold out fast. I’ve been a fan of hers since I was 17 and I’m 25 now so I really wanted to her in person badly. I was a little nervous buying resell tickets. Especially with all the scalping and ticket scams going around but I decided to give it a try. I didn’t think the tickets were that expensive considering it was GA and I’m a huge fan. I did run into a problem when Ticketmaster informed me in a vague email that one of my tickets had been canceled because the seller violated their user agreement. In a panic I called vividseats customer service and tried to understand the situation. The lady who helped me was super polite and friendly. They looked into the situation but I wasn’t too worried because I bought ticket insurance(which I recommend). After a couple days they sent me a new ticket at no additional charge and I had no problems after that. I called about a parking pass I purchased later on and a different lady on the phone helped me who was also extremely polite and helpful. Their customer service is some of the best I’ve seen. I ran into no issues getting into the concert and am extremely satisfied with vividseats.","version":"2022.48.0","date":"2023-06-07T00:00:00Z","rating":5,"app_id":963355757,"username":"Iloveavengers","title":"First Time Buying Resell","country":"US","tags":["performance_and_bugs","service","monetization"],"review_id":10007306927},{"content":"I bought tickets this morning for a concert tonight, got the order summary email, and then later got a call from them saying the tickets are no longer available (even though I had already purchased them.) Apparently when you buy tickets from Vivid Seats there’s no guarantee that they actually have those tickets that you bought. They then offered me worse seats with no additional discount or anything. When I posted about the issue on Twitter (X) they claimed they made an extra effort to help me out at “no extra cost” when all they did was offer me WORSE seats. I’ve never had anything like this happen with any other resale site. If you want to make sure you actually get the tickets you buy, go with another app/site you can actually trust! Stay away from Vivid Seats!!!!\nEdit: In response to the developer’s comment… Did you even read my review? NO you did not offer identical, comparable, or upgraded tickets. You offered me worse seats and when I asked for tickets that were in the same area you said none were available and STILL only offered me worse seats!! I would’ve taken tickets that were in the same area or even tickets that were upgraded but that is NOT what you offered. You offered worse seats and worse seats only (with no discount ever mentioned) and I wasn’t going to pay the same amount for worse seats. Don’t try and make yourself look better by lying about what actually happened. Horrible experience and horrible customer service after the fact.","version":"2023.63.0","date":"2023-09-16T00:00:00Z","rating":1,"app_id":963355757,"username":"AMittyyy","title":"DO NOT BUY FROM HERE - ZERO STARS","country":"US","tags":["service","monetization"],"review_id":10375506924},{"content":"I sold four pga championship golf tickets on vivid seats.  My original purchase of the tickets was later cancelled due to it being limited capacity.  I still wanted to fulfill the sell order and was still able to do so by buying new tickets.  I spoke with customer service through their chat function and made it clear I did not want to cancel the sell order.  They confirmed that I could do this if I wanted to since they were just general admission tickets.  \n\nWhen I was about to buy new tickets, vivid seats called me and said they had cancelled my sell order.  I was set to profit $851 off the sale of those four tickets, so I wasn’t happy about it.  The guy on the phone said he couldn’t do anything about it and if I wanted to complain to management, I would need to send an email.  I emailed management asking them to reinitiate the sale.  I received no response for several days.\n\nI then reached back out to vivid seats through their chat function to try to get them to resolve the issue.  They tried telling me that I didn’t contact them and tell them I didn’t want to cancel the sale and therefore they couldn’t do anything about it.  I then informed them that I had screenshots showing that I had talked to them multiple times about it and they had given me permission to still sell them.  They then, went back to management to discuss again, before giving another excuse on why they couldn’t do anything about it.  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Conveniently buy and sell tickets to top sports, concert, and theater events with the FREE Vivid Seats mobile app.<br><br>Vivid Seats Rewards: Buying tickets from Vivid Seats will get you to more events. All you have to do is collect stamps, redeem, and repeat<br><br>Whether you’re in need of seats to must-see games and sporting events, the hottest sold out concerts, or star-studded Broadway shows, you can quickly and easily search the Vivid Seats marketplace to find great tickets for any live event nationwide.<br><br>Concert tickets now available for Motley Crue, Alanis Morissette, Maroon 5, Garth Brooks, Aventura, Andrea Bocelli, Tame Impala and more!<br><br>Vivid Seats customers enjoy a 100% Buyer Guarantee and in-house order support available daily by phone. Find your seats with the mobile ticket app of the largest independent ticket marketplace, Vivid Seats.<br><br>*Terms and Conditions Apply<br><br><br><br>App Features:<br>• Vivid Seats Rewards: Earn toward a reward credit with every ticket purchase. Going to more events with Vivid Seats gets you to more events.<br><br>• Last minute tickets: Buy tickets for NBA, NFL, MLB, NCAA, and NHL games, right up until game time. We’ll get you there.<br><br>• Mobile tickets: When your order includes mobile e-tickets (based on venue), you’ll be able to access them directly in the app. Leave the paper at home!<br><br>• Live events near you: Get recommendations or discover concerts, games, and shows in your area.<br><br>• Choice: Search for event tickets across the entire marketplace, containing unique inventory you won’t find anywhere else. Resellers may list tickets above or below face value.<br><br>• Personalization: Get fast access to recently viewed events and your favorites coming to your area.<br><br>• Interactive seating maps: Tap seating maps to view tickets for specific or similar sections.<br><br>• Seat View: Get an idea of the view from your section for all major sporting events.<br><br>• Easy Search: Easy-to-use filters for price, section, row, quantity, ticket type and date range make it simple to find your perfect tickets.<br><br>• Favorites: Add your \"Favorite\" events by tapping on the star directly on the event page or searching for your performer.<br><br>• Music Scan: Quickly populate your favorites list by allowing the app to scan your Spotify account.<br><br>• Secure sign in and in-app checkout.<br><br><br>Buy and sell sports, concert and theater tickets for:<br><br>Los Angeles (Dodgers, Angels, Rams, Chargers, Lakers, Clippers, Kings, Anaheim Ducks, Hamilton)<br><br>New York (Mets, Yankees, Jets, Giants, Knicks, Brooklyn Nets, Islanders, Rangers, New Jersey Devils, Broadway, Hamilton)<br><br>Chicago (Cubs, White Sox, Bulls, Bears, Blackhawks, Hamilton)<br><br>Houston (Astros, Rockets, Texans)<br><br>Dallas (Texas Rangers, Cowboys, Mavericks, Stars)<br><br>Washington, DC (Nationals, Redskins, Wizards, Capitals)<br><br>Atlanta (Braves, Falcons, Hawks)<br><br>Denver (Colorado Rockies, Broncos, Nuggets)<br><br>San Francisco/Bay Area (Giants, 49ers, Golden State Warriors, Oakland A's)<br><br>Toronto (Blue Jays, Raptors, Maple Leafs)<br><br>Phoenix (Arizona Diamondbacks, Arizona Cardinals, Phoenix Suns, Coyotes)<br><br>Boston (Red Sox, New England Patriots, Celtics, Bruins)<br><br>Seattle (Mariners, Seahawks)<br><br>Philadelphia (Phillies, Eagles, Sixers, Flyers)<br><br>Festivals and Concerts (Lollapalooza, Coachella, Pink, Garth Brooks and more!)<br><br><br><br>Find Us Online<br>• Website: VividSeats.com<br>• Facebook (Facebook.com/VividSeats)<br>• Twitter (@VividSeats)<br>• Instagram (Instagram.com/VividSeats)<br>• YouTube (YouTube.com/VividSeats)","app_summary":"'Vivid Seats', published by a US-based company. The app was last updated on 20 April 2026. Released in US on 11 February 2015 and globally on 18 August 2015. 'Vivid Seats' belongs to the 'Entertainment' category maintaining a content rating of '13+'. In US, 'Vivid Seats' ranked 475th on the 'Top Free iPad Apps' chart and 43rd on the 'Top Free iPhone Apps' chart in the 'Entertainment' category. Last month's estimates were 200k downloads. The app is available in US, Canada, and United Kingdom but not being advertised actively. 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