{"game_intel_data":{},"featured_reviews":[{"content":"I’ve been using Wag for a few months now and am very happy with the service. I’ve been fortunate enough to get the same walker each time who is fantastic! He always refreshes their water bowls or puts their food out if I ask. I have a very hyper 1.5 yr old boxer and 6 month old mutt. My walker went above and beyond on one walk by not only walking them for an extra 15 minutes because he felt bad for being a little late but also taking them on a RUN! A tired puppy is a happy puppy! :) I’ve only had one bad experience where a walker said she was going to show up several hours earlier than I had scheduled because she was already in the area (which I wasn’t okay with) and then said she wasn’t going to make it because of car trouble and then said she had to cancel because she didn’t realize how far I lived from where she was (but I thought you were already in the area??). Wag support saw all of her notes in the app and quickly contacted me, apologized and got a new walker scheduled within an hour of my original time request. I had the walker flagged so they never suggest her again for my dogs to avoid future issues. Reviews saying you don’t get contacted about walker arrivals are incorrect. I get a text message and app notification every time when my walker is on their way or a little late or if Wag needs to schedule someone different. I’ve had zero issues with customer support. Our normal walker also texts me directly.","version":"1.29","date":"2017-12-29T00:00:00Z","rating":5,"app_id":940734609,"username":"MissCarla83","title":"Great service and super easy app","country":"US","tags":["feature_requests","notifications","service"],"review_id":2037794525},{"content":"I had been using the service for quiet sometime. The service itself is great. However their ability to manage mistakes on behalf of wag is not. The  last dog walker (July) I used them for lost my key fob and locked me out of my building in which I had to pay $305.  I had to cancel a trip I had planned that weekend in addition to the time driving and frustration as I had to return from my trip to handle the issue. I reported the issue and the service rep ( trustee) called a couple days later and tried to help. They required that I spend time and that I pay it first before they reimburse me. Even though the incident was confirmed by the employee that lost my key . I asked them to communicate with the property manager as I don’t want to waste my time for someone else’s error as they can pay it directly.  They didn’t want to. So I followed through their request and provided them proof. Trustee (Erika ) has put together a poor effort in getting this done in a reasonable amount of time. It’s been a lot longer than what anyone would expect for a simple reimbursement that is verifiable with documents I sent. They are waiting to confirm with the property manager ... although they didn’t want to call them in the first place when I asked them immediately after the incident. I’m mostly frustrated at the lack of urgency and empathy on wags behalf. They simply dropped the ball and don’t care. It’s infuriating","version":"1.44","date":"2018-08-14T00:00:00Z","rating":1,"app_id":940734609,"username":"Edward in La","title":"Poor customer service","country":"US","tags":["sound_and_music","performance_and_bugs","monetization"],"review_id":3064906586},{"content":"I’ve had success w Wag! in the past but today scheduling was nearly impossible. I started at 2 and couldn’t complete my booking until after 4:30. The problems arose from the app freezing several times which required me to re-enter all of my personal details. Once able to proceed I entered 3 coupons provided by work and when I selected the first it came up unusable as if it had been used prior (which I hadn’t). Once this step was completed a hold was placed on my CC- (actually twice) perhaps for tips as these, I believe don’t go thru the coupon- so I hope I do not get charged for the walk itself. I had one walker reply that she could take the following 6 days’ walks but not the one for today (not sure why she’d accept in the first place ). Then the schedule section in the app secured a 2nd woman but the texts I receive secured a 3rd woman’s name (the 3rd never communicated with me) and within a few minutes the text chain connected a gentleman (4th walker) who I told I already had a lady secured. The next 6 walks had also been secured by yet a 5th walker. So now, I need to try to cancel the walk with walker #4 without cancelling walker #5 (since there’s no record of #4 in my system) so it doesn’t impact his standing/ratings with Wag! What a mess, &amp; I just need my dog waked for 1 hour. Also so very frustrating that there is no way to phone and speak directly to customer service.","version":"4.69.0","date":"2025-06-15T00:00:00Z","rating":1,"app_id":940734609,"username":"skeqp","title":"App very glitchy","country":"US","tags":["performance_and_bugs","payment","customer_support"],"review_id":12777325721}],"related_apps":[{"app_id":547320928,"app_view_url":"/ios/us/rover-com/app/rover-pet-sitters/547320928/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/9f/dc/73/9fdc73ba-7de6-8659-ad32-6c3758ce903e/AppIcon-0-0-1x_U007emarketing-0-10-0-85-220.png/150x150bb.jpg","name":"Rover – Pet 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on Any Network","custom_fields_filter_id":{"errors":["Invalid params values: [\"Active\"], name: \"Advertised on Any Network\""]}},"categories":[{"name":"Travel","id":6003},{"name":"Lifestyle","id":6012}],"content_rating":"4+","description":{"full_description":"Wag! is the #1 On-Demand Dog Walking, Dog Sitting, and Dog Boarding app for Pet Parents.<br><br>Book pet care with local, trusted caregivers through the Wag! app. Whether your dog needs daily walks, overnight care, or just some fresh air, Wag! has you covered. Review Caregiver profiles and reviews, chat, and select the perfect Caregiver before your service.<br><br>TRUSTED LOCAL CAREGIVERS<br><br>99% of Wag! services receive a perfect 5-star review. Our community of 250,000+ Pet Caregivers nationwide are dog people, and it shows. Pet Caregivers with Wag! have earned the community’s trust with over 10 million pet care services completed across 4,600+ cities. <br><br>ON-DEMAND OR SCHEDULED SERVICES<br><br>Book on-demand or scheduled dog walks, sittings, boardings, or drop-ins based on you and your dog’s needs. Book overnight care in the sitter’s home, or your own home. Book drop-in visits for dogs who just need a potty break and some play time. Whatever your schedule looks like, Wag! has you covered.<br><br>SAFETY AND PEACE OF MIND<br><br>Each Pet Caregiver with Wag! has been through a comprehensive screening and background check. Review Caregiver profiles, reviews, and chat live with Caregivers on the Wag! app. Customer support resources available to you and your dog 24/7.<br><br>FAST AND CONVENIENT<br><br>Wag! dog-walks are GPS-tracked in the app so you can follow along in real-time. In-app messaging lets you easily communicate with your Pet Caregiver before or during your service. Receive live pee & poop notifications and a detailed report card at the end of every booking. We can’t wait to meet your pup!","app_summary":"'Wag! - Dog Walkers', published by a US-based company. The app was last updated on 28 October 2026. Released in US on 23 December 2014 and globally on 23 December 2014. 'Wag! - Dog Walkers' belongs to the 'Travel' category maintaining a content rating of '4+'. In US, 'Wag! - Dog Walkers' ranked 110th on the 'Top Free iPhone Apps' chart in the 'Travel' category. Last month's estimates were 5k-50k downloads and < $5k revenue. The app is available in US, United Kingdom, and Canada and being advertised actively. 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