{"game_intel_data":{},"featured_reviews":[{"content":"It’s a jc penney fans must have. There are exclusive coupons and much more content then in the store. Ship to store is free and fast. I work at one of the stores with numerous online orders I’ve placed shipped there correctly every time. The app is categorized for easy use. I see all these negative reviews and complaints that are completely irrelevant to a review of the actual app and choose to tell us all about their orders messed up and customer service issues and give the app a less than stellar review. This app is really good. It works fast, large inventory of products for sale, is easy to navigate and safely stores your info for simple quick ordering. It gives you the best coupon to save the most money when you checkout and also keeps up with rewards account. The app does everything you need it to. There is a review of the actual app. To those who complain about bad order experience...I have seen few actual order errors and I see usually 10pickups myself a day and rarely ever an error. Then most of those times it’s actually customer error that we then fix but can’t tell you it’s your fault while you grip at we smile and resolve it. Customer service requires excellence in satisfaction and assuming blame so they keep coming back. So they accidentally charged you for too many? Highly likely you hit the wrong number and did not pay attention. The J.C. Penney app is a success in my area and positive experiences as our repeat orders are growing.","version":"10.9.0","date":"2020-09-01T00:00:00Z","rating":5,"app_id":925338276,"username":"babs_a_lot","title":"Love This App","country":"US","tags":["performance_and_bugs","payment","service","monetization"],"review_id":6382860922},{"content":"You’re website app is so maddening! I have to get off before I experience a total meltdown! It is so user-unfriendly. Why have filters if they just disappear in front of my eyes. I am surprised that this store is still in business! It is the most irritating app I have ever experienced. Someone better fix it fast. But, I doubt that with happen since I have had it forever and it’s the same old b@&$#%*t!!!!! I only get on your website when I have nerves of steel. I am to the point of deleting it all together. Can it really be that hard to fix? And don’t even get me started on shopping in store. Just a few things I will mention. We spend a ton of money at JC Penny and one time I took something back to exchange and the Berka wearing and other employee talked about me right in front of me. I wouldn’t say that if I wasn’t 100% sure. I told them that if they had something to say about me they could say it to my face and not whisper. Like I couldn’t hear them anyways. They both turned red. How dare them!!!!!! And when I shop I try to go when it is the least busy (like during OSU games), and your employee’s can’t be bothered. They can be seen talking to each other or just standing there but cannot offer to help me find an item. They have even yelled clear across the floor instead of coming over to help me. I felt embarrassed for me and them. If I ever did that at any of my jobs as a professional, I probably would have been fired on the spot. Sorry, but I cannot even find a good thing to say about your company at this time. \n\nSincerely, RP","version":"10.1","date":"2020-01-24T00:00:00Z","rating":5,"app_id":925338276,"username":"JCP NONSHOP","title":"I dislike JC penny","country":"US","tags":["sound_and_music","accessibility","monetization"],"review_id":5442355345},{"content":"I have always worn JCPenney cloths. My Mom bought them for us when we were little and I continued when I was spending my own money. You can’t do better for kids cloths. True Story: I bought my daughters Penney’s cloths. I gave some to my sisters friend, after both my girls had wore them. Years latter my friends daughter had a baby girl. My neighbor said “ I have the cuties little girls cloths I have been saving that I got from my sister.” “They are old but I kept hoping I would have a girl.” I have loaded them out but asked that they be returned in the same condition. I was sure the cloths would be a help to my friends daughter. The cloths I received were my oldest daughters baby cloths! I couldn’t believe it! They were worn to be sure but still in fine shape to be handed down again. I know those few outfits had been warm by no less 6 baby girls. I am now 72 and not only worked at Penney’s for a few years I still buy everything I can there. All of my sheets blankets bed spreads towels and kitchen towels are Penney’s. I also shop there for myself all 7 of my Grandkids and  I buy a lot of gifts there also. Everyone who values their money should shop there for not only the price but the high quality of merchandise. 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Never miss a chance to save when shopping for him, her, kids, or home. Buy items from brands you know and create a fun shopping experience that’s right for you. Shop new apparel, check prices in-store, see order history and so much more. It’s everything you want in an app!<br><br>SUPER SIMPLE SHOPPING<br>Find all the items you want at the prices you love thanks to our modern design. With the price check feature, you can scan products for store pricing and details! Try our True Fit tool to get your own personal fit & size recommendation for every style! <br><br>BUY IN APP, PICK UP IN-STORE<br>Quickly find those products you need, buy them in the app, and pick them up the same day in one of our stores!<br>Want it fast, use contactless curbside pickup!  <br><br>SAVE COUPONS TO WALLET<br>Not only are the weekly coupons and rewards just a swipe or tap away, but now you can also save them to your wallet! Use the coupons when shopping in-app or show the barcodes to any JCPenney associate to apply them to your order!<br><br>NEVER MISS A DEAL<br>Everyone loves a great deal, and we want to make sure that you never miss out on a deal or coupon again! Opt in to get notified via push notifications or the in-app inbox of the latest promotions and shopping events going on at JCPenney.<br><br>SAVE YOUR FAVORITES<br>Save your favorite products for later and come back to purchase them at any time!<br><br>JCPENNEY CREDIT CARD<br>Managing your JCPenney credit card is now easier than ever with our app! Now you can easily view your balance, pay your bill, and see offers just for JCPenney credit cardholders.<br><br>We love feedback! Love the JCPenney App? Please consider leaving us a 5-star rating! Questions or comments? Please use the Rate Us section in the app or email us at apphelp@jcp.com. 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