{"game_intel_data":{},"featured_reviews":[{"content":"Lululemon is a very prestigious brand that is high adequate and is a very good brand. Me and my family basically live off of lululemon it is anyways anyways oh my life. I go on your app every single day and see my fantasies. It dream. It is a dream come true, screw Athleta Lululemon for the win. Anyways, Lululemon is the best brand out there. My favorite products are the scuba, the define jacket, and the swiftly and the leggings. I especially love all the fun and unique colors y’all incorporate in your outfits, they are so unique, and I appreciate the high quality material that y’all are using to tell me your secrets they are so good so soft and cuddly. I could just sleep in those all day long . But I do have a suggestion y’all do need to bring back the dark blue swiftly, short sleeve. It is so bougie and chic . I’m literally always wearing your stuff and so is my friends, so give us a shout out to them. anyways I love Lululemon it’s very flattering and it’s just so beautiful. I love Lululemon FYI 13 years old where we do not have a lululemon but every single time we go to Dallas I go and visit lululemon and buy heaps of your products it’s a vibe in a sleigh, the 49ers just scored now the score is 21 San Francisco that I was saying lemon is such a good brand so always buy Lululemon because it is the best way to go actually FYI I don’t really like the 49ers I like the Cowboys but they lost go and they’re playing Green Bay and they they lost against Green Bay so I am not rooting for them have a dog and we called her Cheto, but her name is Tess by illumination","version":"6.52.0","date":"2024-01-21T00:00:00Z","rating":5,"app_id":920098546,"username":"woooooowwwwwwoooutffbnjccvn","title":"🥰😍🤩 lulu","country":"US","tags":["social_and_community","feature_requests"],"review_id":10845825688},{"content":"My family and I have been a fan of lulu sins we moved to Texas and it’s one of my favorite brands. But a few weeks ago I bought a white skirt and it was suppose to come it one week ago and came in yesterday, so I wore it to school today and my friend noticed a BIG RIP in the back. So I took it to the store to see if I could get a new one, and then said that there was no proof that it was ripped when I ordered, but when my shirt got ripped I sent it to the same place and replaced it FOR FREE and I’ve had that shirt for two years. The lady told me that it was probably my fault and even if it was, she could’ve said it nicer. And also told me that next time I want to get free lulu, go to good will. Lululemon has been nothing but good till today. This lady needs to get fired , and if she wants to treat her costumers that lulu has had sins 2018, then say goodbye to the popularities, cuz this costumer services has never been this bad. Once again I like lululemon, but I’m never going back to that particular store EVER AGAIN!","version":"7.15.119","date":"2024-05-02T00:00:00Z","rating":5,"app_id":920098546,"username":"MOLLY TANNER ❤️","title":"Rude customer service","country":"US","tags":["social_and_community","feature_requests"],"review_id":11222250803},{"content":"I ordered an item from the app for Christmas recently and it got “delivered” according to the email they sent me although it was never actually even delivered. I tried calling customer service but phone call wait times are ridiculous, and the hours are very limited. I’ve sent the same exact email 3 or 4 times to customer service in hopes of getting an actual response and cooperation about sending a replacement for my original order because I have yet to receive hardly any help regarding this issue. I’m very frustrated at how over complicated it is becoming for anyone to help me just get a simple replacement for a package that was never even delivered. The customer service is ridiculous, not to mention the very limited customer service hours that they’ll even respond to a call and/or email. You can’t even cancel an order from the app or through email after the guest service desk help center is closed because no one is there to help you “cancel the order”. Someone should be available 24/7 or at least make an option to cancel an order after hours available because if you place an order, they give you 60 minutes to cancel your order but oh crap you’re screwed if you place the order after hours and order the wrong size or color and try to cancel immediately after doing so...because they’re not open until morning to help you cancel and by that time, they won’t even cancel it because it’s passed 60 minutes of when you placed the order","version":"3.12.2","date":"2019-12-21T00:00:00Z","rating":1,"app_id":920098546,"username":"stinsmith2019","title":"Worst customer 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