{"game_intel_data":{},"featured_reviews":[{"content":"I enjoy using Joox a lot but I think there’s still room to improve such as finding the generated monthly personal playlist. I know there’s notifications but if I accidentally click close for the pop out notification in the main screen, I cannot find it anymore. Can u just figure out a way that users can check their personal playlist every month? Thanks","version":"5.2.0","date":"2019-05-02T00:00:00Z","rating":5,"app_id":914406371,"username":"rrrodc","title":"Cannot find my personal monthly playlist","country":"HK","tags":["notifications"],"review_id":4089011832},{"content":"I’m filing a complain for possible improvement !!\n\nI think the apps should require to show the date of next auto annual subscription fee charge date in order to give option for their customer to choose on buying gift cards or other options for their monthly/annual subscription (even the customer has chosen the option of auto renewal)\n\nI sent email to JOOX customer service about my last auto subscription.  I voiced out to CS that I had purchased a gift card promotion and had topped for another 10 months.  I checked with them and see if gift card top up could override my annual subscription auto renewal.  Unfortunately, while I topped up my membership but at the same time the auto renewal had charged me the annual subscription.  I think the apps should have a payment system that can detect their customer membership have been updated once a top up has already been done and to auto extend their auto annual subscription so it could avoid doubling counting the membership fee charge!!!\n\nVery frustrating on their customer service as there is no hotline and all I can get support is by email which the customer either don’t understand what I’m trying to deliver or showing a very unclear instruction supporting you request.\n\nAs I’ve been a loyal customer using JOOX so I don’t want to change.  The music quality and choices are very satisfying.  But if similar kind of incident happened again in my next auto annual subscription.  I would have considered to stop using this app and choose to go on their competitors apps.\n\nNot sure the readers have similar happenings yours, or not??","version":"6.1.0.1","date":"2021-05-09T00:00:00Z","rating":2,"app_id":914406371,"username":"Patpat268","title":"Concern on Auto renewal subscription","country":"HK","tags":["sound_and_music","service","feature_requests","payment","monetization"],"review_id":7315340641},{"content":"Hello \nI’ve been using this app for listening songs for a long time. It’s a good app but I had found that there is sone errors occurred in while I am listening my favourite songs. It jumps to other song automatically when I was listening apart of one song.  I thought it was my problem whether is my ear phone nor is sth wrong. I also had try to log-out and log- in for a few times. However, it still is happening. \nI hope that my problem will not be ignored and the problem can be solved. This app, I love so much and accumulated amounts of my love songs inside, is one of my favourite apps which I don’t want to change.","version":"7.24.8.1","date":"2024-06-05T00:00:00Z","rating":3,"app_id":914406371,"username":"Song lover12-","title":"Songs playing problem","country":"HK","tags":["performance_and_bugs"],"review_id":11344320480}],"related_apps":[{"app_id":550920929,"app_view_url":"/ios/hk/kolb-sistemas-eireli/app/real-drum-electronic-drum-set/550920929/","country":"HK","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/da/7c/de/da7cde84-2598-b691-c4ea-e1a2cb9470c3/AppIcon-1x_U007emarketing-0-8-0-85-220-0.png/150x150bb.jpg","name":"Real Drum: electronic drum set","os":"ios","price":{"currency":"HKD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":550920932,"publisher_name":"KOLB SISTEMAS - 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減少廣告幹擾，解鎖自由點播權限，明星空降互動。<br>-------------------------------------------------------<br>【自動續費 VIP 會員說明】<br>訂閱服務： JOOX Music VIP 連續包週/連續包月/連續包季/連續包年<br>訂閱週期： 在訂閱期內，您可以解鎖無限歌曲暢聽、高品質音訊下載、免廣告等 VIP 權益<br>訂閱價格： 以 App 內實際購買頁面顯示的本地幣種價格為準<br>付款： 用戶確認購買並付款後將記入 iTunes 帳戶<br>自動續費： 蘋果 iTunes 帳戶會在到期前 24 小時內扣費，扣費成功後訂閱週期順延一個週期。<br>取消續費： 如需取消續費，請在當前訂閱週期到期前至少 24 小時以前，手動在 iOS 裝置中關閉自動續費功能。<br>取消方法： 打開蘋果手機「設定」 -> 進入「iTunes Store 與 App Store」 -> 點擊「Apple ID」 -> 選擇「檢視 Apple ID」 -> 進入「帳戶設定」頁面 -> 點擊「訂閱項目」，選擇 JOOX Music VIP 取消訂閱即可。如果未在訂閱期結束前至少 24 小時關閉訂閱，該訂閱將會自動續期，且已生效的訂閱週期內未使用的時長將不予退款。<br>服務協議： https://www.joox.com/en_my/app/user_terms.html<br>隱私協議： https://www.joox.com/en_my/app/privacy_policy.html<br>EULA: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/","app_summary":"'JOOX音樂 - AI聽歌識曲播放器', published by a China-based company and offers in-app purchases at HK$ 68.00 per item. The app was last updated on 02 June 2026. Released in Hong Kong on 20 December 2014 and globally on 11 February 2018. 'JOOX音樂 - AI聽歌識曲播放器' belongs to the 'Music' category maintaining a content rating of '4+'. In Hong Kong, 'JOOX音樂 - AI聽歌識曲播放器' ranked 5th on the 'Top Free iPhone Apps' chart and 2nd on the 'Top Grossing iPhone Apps' chart in the 'Music' category. Last month's estimates were 50k downloads and $300k revenue. The app is available in Thailand, Indonesia, and Malaysia but not being advertised actively. Sign up / Sign in to learn more about the time spent, session durations, usage & engagement (DAU, WAU, MAU), retention, churn, marketshare, growth trends, and other market statistics.","subtitle":"海量歌曲歌詞,離線下載與HiFi音樂","promo_text":""},"has_in_app_purchases":true,"installs":null,"language":"ZH-TW","support_url":"https://www.joox.com","top_countries":["TH","ID","MY"],"valid_countries":["HK","ID","MO","MY","TH"],"available_countries":["HK","MY","ID","MO","TH","ZA","US","SG","MM"],"pre_order_countries":[],"website_url":null,"app_id":914406371,"app_view_url":"/ios/hk/tencent-mobility-limited/app/jooxyin-le-aiting-ge-shi-qu-bo-fang-qi/914406371/","country":"HK","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/6d/1a/83/6d1a83bc-29e2-fb8d-1301-851605355139/AppIcon-1x_U007emarketing-0-7-0-sRGB-85-220-0.png/150x150bb.jpg","name":"JOOX音樂 - AI聽歌識曲播放器","os":"ios","price":{"currency":"HKD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":912765941,"publisher_name":"Tencent Mobility Limited","publisher_profile_url":"/publisher/ios/912765941","rating":4.687534474560152,"rating_breakdown":[6086,3363,18707,59576,332868],"rating_count":420600,"country_release_date":1419033600000,"current_version":"9.8.1","file_size":258489344,"first_released_in":["HK"],"minimum_os_version":"13.0","publisher_country":"China","recent_release_date":1780358400000,"release_date":1587452400000,"release_status":"REGIONAL_RELEASE","supported_languages":["EN","ID","MS","ZH","TH"],"worldwide_release_date":1518307200000,"store_removal_date":null,"cohort_id":"cohort_83eb6f256e3ebb7004107482","worldwide_last_month_revenue":{"unit":"cent","type":"currency","currency":"USD","value":30000000},"worldwide_last_month_downloads":{"unit":"unit","type":"integer","value":50000},"category_rankings":{"app_id":914406371,"country":"HK","ipad":{"top_free":null,"top_grossing":null,"top_paid":null},"iphone":{"top_free":{"all_categories":null,"primary_categories":[{"6011":5}],"sub_categories":[]},"top_grossing":{"all_categories":26,"primary_categories":[{"6011":2}],"sub_categories":[]},"top_paid":null}}}