{"game_intel_data":{},"featured_reviews":[{"content":"I enjoy using Joox a lot but I think there’s still room to improve such as finding the generated monthly personal playlist. I know there’s notifications but if I accidentally click close for the pop out notification in the main screen, I cannot find it anymore. Can u just figure out a way that users can check their personal playlist every month? Thanks","version":"5.2.0","date":"2019-05-02T00:00:00Z","rating":5,"app_id":914406371,"username":"rrrodc","title":"Cannot find my personal monthly playlist","country":"HK","tags":["notifications"],"review_id":4089011832},{"content":"I’m filing a complain for possible improvement !!\n\nI think the apps should require to show the date of next auto annual subscription fee charge date in order to give option for their customer to choose on buying gift cards or other options for their monthly/annual subscription (even the customer has chosen the option of auto renewal)\n\nI sent email to JOOX customer service about my last auto subscription.  I voiced out to CS that I had purchased a gift card promotion and had topped for another 10 months.  I checked with them and see if gift card top up could override my annual subscription auto renewal.  Unfortunately, while I topped up my membership but at the same time the auto renewal had charged me the annual subscription.  I think the apps should have a payment system that can detect their customer membership have been updated once a top up has already been done and to auto extend their auto annual subscription so it could avoid doubling counting the membership fee charge!!!\n\nVery frustrating on their customer service as there is no hotline and all I can get support is by email which the customer either don’t understand what I’m trying to deliver or showing a very unclear instruction supporting you request.\n\nAs I’ve been a loyal customer using JOOX so I don’t want to change.  The music quality and choices are very satisfying.  But if similar kind of incident happened again in my next auto annual subscription.  I would have considered to stop using this app and choose to go on their competitors apps.\n\nNot sure the readers have similar happenings yours, or not??","version":"6.1.0.1","date":"2021-05-09T00:00:00Z","rating":2,"app_id":914406371,"username":"Patpat268","title":"Concern on Auto renewal subscription","country":"HK","tags":["sound_and_music","service","feature_requests","payment","monetization"],"review_id":7315340641},{"content":"Hello \nI’ve been using this app for listening songs for a long time. It’s a good app but I had found that there is sone errors occurred in while I am listening my favourite songs. It jumps to other song automatically when I was listening apart of one song.  I thought it was my problem whether is my ear phone nor is sth wrong. I also had try to log-out and log- in for a few times. However, it still is happening. \nI hope that my problem will not be ignored and the problem can be solved. This app, I love so much and accumulated amounts of my love songs inside, is one of my favourite apps which I don’t want to change.","version":"7.24.8.1","date":"2024-06-05T00:00:00Z","rating":3,"app_id":914406371,"username":"Song lover12-","title":"Songs playing problem","country":"HK","tags":["performance_and_bugs"],"review_id":11344320480}],"related_apps":[{"app_id":550920929,"app_view_url":"/ios/hk/kolb-sistemas-eireli/app/real-drum-electronic-drum-set/550920929/","country":"HK","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/c8/8c/8d/c88c8d02-c1eb-fa89-afaf-2e1094813fdf/AppIcon-1x_U007emarketing-0-8-0-85-220-0.png/150x150bb.jpg","name":"Real Drum: electronic drum set","os":"ios","price":{"currency":"HKD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":550920932,"publisher_name":"KOLB SISTEMAS - 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Store 與 App Store”-->點擊“Apple ID”，選擇\"查看Apple ID\"，進入\"賬戶設置\"頁面，點擊“訂閱”，選擇豪華綠鑽自動續費取消訂閱即可。如未在訂閱期結束的至少24小時前關閉訂閱，此訂閱將會自動續訂。<br><br>【JOOX VIP自動訂閱服務說明】<br><br>1. 訂閱服務：JOOX VIP連續包月（1個月）、JOOX VIP連續包季（3個月）、JOOX VIP連續包年（12個月）<br>2. 訂閱價格：連續包月產品每月40元，連續包月產品每月68元，連續包月產品每月98元，連續季產品每季98元，連續包月產品每月129元，連續包月產品每月199元，連續年產品每年353元。<br>3. 自動續訂：每個計費週期到期前24小時內，iTunes帳戶將自動扣款，相應訂閱服務的會員時長將相應延長。<br>4. 如需取消訂閱，請手動開啟iOS“設定”-->進入“iTunes Store與App Store”-->點擊“Apple ID”，選擇“查看Apple ID”，進入“帳戶設定”頁面，點擊“訂閱”，選擇JOOX VIP連續包月訂閱即可取消訂閱。如未在訂閱期結束前至少24小時關閉訂閱，則此訂閱將自動續訂。<br>5. 服務協議（JOOX VIP 連續包月服務規則）：https://www.joox.com/en_my/app/user_terms.html<br>6. 隱私權協議：https://www.joox.com/en_my/app/privacy_policy.html<br>如有任何疑問，您可以透過以下方式與我們聯絡。<br>官方網址：http://joox.com<br>服務信箱：feedback@joox.com","app_summary":"JOOX - 陪你暢聽, published by a China-based company and offers in-app purchases at HK$ 68.00 per item. The app was last updated on 28 March 2026. Released in Hong Kong on 20 December 2014 and globally on 11 February 2018. JOOX - 陪你暢聽 belongs to the 'Music' category maintaining a content rating of '4+'. In Hong Kong, JOOX - 陪你暢聽 ranked 6th on the 'Top Free iPhone Apps' chart and 2nd on the 'Top Grossing iPhone Apps' chart in the 'Music' category. Last month's estimates were 50k downloads and $300k revenue. The app is available in Thailand, Indonesia, and Malaysia and being advertised actively. Sign up / Sign in to learn more about the time spent, session durations, usage & engagement (DAU, WAU, MAU), retention, churn, marketshare, growth trends, and other market statistics.","subtitle":"隨時隨地暢聽億萬曲庫","promo_text":""},"has_in_app_purchases":true,"installs":null,"language":"ZH-TW","support_url":"https://www.joox.com","top_countries":["TH","ID","MY"],"valid_countries":["HK","ID","MO","MY","TH"],"available_countries":["HK","MY","ID","MO","TH","ZA","US","SG","MM"],"pre_order_countries":[],"website_url":null,"app_id":914406371,"app_view_url":"/ios/hk/tencent-mobility-limited/app/joox-pei-ni-chang-ting/914406371/","country":"HK","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/31/4f/ad/314fadcf-d8e7-e478-4411-ca35a97b44c9/AppIcon-1x_U007emarketing-0-7-0-sRGB-85-220-0.png/150x150bb.jpg","name":"JOOX - 陪你暢聽","os":"ios","price":{"currency":"HKD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":912765941,"publisher_name":"Tencent Mobility Limited","publisher_profile_url":"/publisher/ios/912765941","rating":4.687635192857296,"rating_breakdown":[6059,3352,18710,59554,332558],"rating_count":420233,"country_release_date":1419033600000,"current_version":"9.6.1.100","file_size":204866560,"first_released_in":["HK"],"minimum_os_version":"13.0","publisher_country":"China","recent_release_date":1774656000000,"release_date":1587452400000,"release_status":"REGIONAL_RELEASE","supported_languages":["EN","ID","MS","ZH","TH"],"worldwide_release_date":1518307200000,"store_removal_date":null,"cohort_id":"cohort_83eb6f256e3ebb7004107482","worldwide_last_month_revenue":{"unit":"cent","type":"currency","currency":"USD","value":30000000},"worldwide_last_month_downloads":{"unit":"unit","type":"integer","value":50000},"category_rankings":{"app_id":914406371,"country":"HK","ipad":{"top_free":null,"top_grossing":null,"top_paid":null},"iphone":{"top_free":{"all_categories":null,"primary_categories":[{"6011":7}],"sub_categories":[]},"top_grossing":{"all_categories":23,"primary_categories":[{"6011":2}],"sub_categories":[]},"top_paid":null}}}