{"game_intel_data":{},"featured_reviews":[{"content":"I’ve been going to the Subway and White City for probably about 3-4 years now. I have seen some of the hardest working employees there. I would hire them in a matter of seconds. If you want a good sandwich, those employees will make you a good sandwich. They’re polite. They’re responsive and they’re fast. Only problem is whoever the manager is is the worst I’ve seen. I’ve heard her cussing out employees on the telephone when they’ve called to ask for help. Those employees are left one there at a time during a dinner hour which is plain stupid for business. So I don’t know what you’re stupid. The person that owns the store for having them stupid manager first is the manager just stupid but the White City Subway the only reason that it thrives is because of the employees the manager is rude to customers employees.  The manager needs to be removed. There’s been some excellent candidates for manager that comes through there. Andrea was there for a long time. I believe she might’ve been the manager. Job we’ve had Ivy who would’ve done a great job as manager 21 year-old person smile on her face roughest day in the world as she was still smiling. But we’re losing her too. She’s going to Medford store the same as Andrea whoever owns the shop or store whatever you wanna call it. You need to unload that manager if you want that thing to fly otherwise it’s gonna be the biggest sink hole in White City.","version":"30.15.0","date":"2025-07-02T00:00:00Z","rating":5,"app_id":901941015,"username":"Frito The Chip","title":"Excellent food management worst I ever seen.","country":"US","tags":["customer_support","service"],"review_id":12841802733},{"content":"There are very few things in life that bring me as much happiness as Subway. Every time I walk through the doors and smell the fresh bread baking, I already know I’m about to have a great meal. I love being able to customize every single part of my sandwich, from the bread and cheese to the vegetables, sauces, and seasonings, because it feels like I’m creating the perfect meal every single time. Whether I’m in the mood for something classic like an Italian B.M.T. or something simple like turkey and provolone loaded with fresh veggies, Subway never disappoints. The sandwiches always taste fresh, filling, and satisfying, and I honestly could eat them every day without getting tired of them because there are so many different combinations to try. Even the little things, like watching the sandwich being made right in front of me or getting that first bite when everything comes together perfectly, make the experience even better. Whenever someone asks me where I want to eat, Subway is almost always my first answer because I know exactly what I’m getting, and it never lets me down. To me, Subway isn’t just another fast-food restaurant—it’s the place I can always count on for a delicious meal, and I genuinely love everything about it.","version":"101.8.0","date":"2026-08-07T00:00:00Z","rating":5,"app_id":901941015,"username":"buggy bxhz sj xbkxns xjxn x x","title":"i’m in love with subway","country":"US","tags":["service","content"],"review_id":14397457981},{"content":"I got a text from Subway promoting their ‘new’ app. I go to  Subway often, so I came here to get it - then I read the reviews and almost didn’t install it. Morbid curiosity and a desire to see ‘how bad it could be’ made me download it and set up an account. There were some glitches setting up the account - my cursor didn’t seem to want to go to the next field on the MasterPass setup, but I eventually succeeded. One star off for that because it wasn’t clear if it was an issue with Subway, MasterPass or Verified by Visa (or the interface between).\n\nAfter that... it worked fine. The user interface wasn’t immediately intuitive until I realized they were sort of replicating the interaction between the customer and the ‘sandwich artist’ going down the line in the store - which probably works well from the perspective of the people receiving the orders and making the sandwiches. And it worked fine for me once I figured out the metaphor. I was able to order my sandwich on the bread I wanted, with the cheese I wanted. I was able to delete the lettuce and add spinach and banana peppers. Placing the order and paying were seamless, something I was concerned about because of the setup clunkiness. When I went to pick up my order it was ready and correct. That pretty much covers what I want from this app. I haven’t tried the favorites function yet or tried ordering from a different Subway. Maybe those will present some challenges; time will tell. 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