{"game_intel_data":{},"featured_reviews":[{"content":"I managed to get my whole claim processed through this app. Awesome! Everyone who’s been through the centrelink machine knows how tedious and frustrating it is, this app definitely helped with the hour long waits and inconsistent help that you get in office. \nMy biggest gripe however is the lack of information and notification I receive. Every week I’m supposed to make a financial report, which is understandable, however the app doesn’t notify me when I’m supposed to make it. It would be understandable if it was the same day every week but instead my payments areconstantly pushed forward and my report date is also. This makes it near impossible to keep track of my payments which in turn leaves me broke for fuel for interviews, food, phone and rent payments.\n\nI have all notifications on for this app PLEASE add a report and task notifier so I don’t miss payments and so I can not be constantly stressed over late fees.","version":"3.18.1","date":"2019-11-05T00:00:00Z","rating":2,"app_id":881710955,"username":"nojmoney","title":"Convenient but deceptive","country":"AU","tags":["accessibility","feature_requests","notifications","monetization","performance_and_bugs"],"review_id":5087253302},{"content":"Entirely unfriendly for users and difficult to manage considering half the time, the app suffers extreme bugs, glitches and generally runs like internet explorer on a computer with no wifi. This app will close at random intervals for no apparent reason, won’t log in properly and it seems that half the buttons are for decoration considering when clicked, nothing will occur. Otherwise, the app is under maintenance every few days where you would assume these consistent and plentiful bugs are being fixed... but you would be wrong. How there can be report dates set weekly and then the app goes under maintenance every few days so nobody is able to access it is beyond me, the app might as well be a phone book for the Centrelink numbers so the public can directly call when the app is down to do their business. You would think for a government program which deals with people’s livelihoods and financials (particularly during the COVID-19 crisis), actual developers would be hired to design and run a functional app with little to no issues for the general public.\nI would rather pay a fee, or pay for an app that is somewhat usable than deal with this embarrassing excuse of an app thrown together obviously by low-skill developers that have never had the excruciating pain of navigating ’Centrelink Express Plus’.","version":"4.6.0","date":"2021-07-31T00:00:00Z","rating":1,"app_id":881710955,"username":"Mia_unoriginal ☺ add me!","title":"Could not develop a worse app myself","country":"AU","tags":["performance_and_bugs","accessibility","login","offline_functionality","monetization"],"review_id":7639926678},{"content":"After updating multiple times, attempting to log in multiple times only to be told that I have a pin and I should use that next time (hard to do when your system keeps deauthorizing the only device I use to access this app) and then after finally getting through the myGov login on to sit there and stare at the screen telling me it’s authorising for over two hours before I finally decide it’s not worth trying anymore. I’ve been using this app for several years now and this is the first time I’ve had this issue and it’s been going on for months at this point. Every single time I close the app it seems to deauthorize my device. But every time I’ve attempted to log in with myGov I get an email saying it was successful and then I spend hours staring at the authorising screen spinning in a circle and getting nowhere. Sometimes, eventually it will log in, today it is most certainly not.  This along with the fact that you can only report in full hour increments which isn’t reflective of the hours I work, this has always been a finicky app to use but it’s rapidly going downhill fast and when the only other real option is to get on the phone then this is beyond unacceptable.","version":"4.4.0","date":"2021-06-07T00:00:00Z","rating":1,"app_id":881710955,"username":"Nanao-chan81","title":"Just keeps getting worse not better.","country":"AU","tags":["gamification","accessibility","login"],"review_id":7437720557}],"related_apps":[{"app_id":1397699449,"app_view_url":"/ios/au/australian-taxation-office/app/myid-australian-government/1397699449/","country":"AU","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/3f/d3/94/3fd394d1-4867-7976-6572-639b16ff9df7/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/150x150bb.jpg","name":"myID - Australian 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To use the app, you'll need to have a Centrelink online account linked to your myGov account. With Express Plus Centrelink, you can do most things you can do in your Centrelink online account, without the need to visit an office or wait on hold. Here's what you can do using the app:<br><br>•\tView and update your personal details, including study.<br>•\tReport your employment income.<br>•\tView and update your family income estimate and payment choices.<br>•\tCheck your payments.<br>•\tUpload documents to Centrelink.<br>•\tView your Child Care Subsidy details.<br>•\tApply for or repay an advance payment.<br>•\tTrack the progress of most online claims.<br>•\tView your Centrelink letters.<br>•\tManage your Energy Bill Relief consent. <br>•\tView and manage your Centrelink appointments by adding reminders to your personal calendar.<br>•\tView digital copies of your Centrelink concession or health care cards.<br><br>If you use a BasicsCard or if your payments are income managed, you can manage your own money to easily check your available balance and view recent transactions on your BasicsCard.<br><br>To sign in to the app, use your myGov sign in details and create a myGov PIN. You can then use your myGov PIN to sign in to the app each time you use it.<br><br>If you need help creating a myGov account, go to my.gov.au For help with linking Centrelink to your myGov account, go to servicesaustralia.gov.au/onlineguides For help using the app, go to servicesaustralia.gov.au/expresspluscentrelink","app_summary":"'Express Plus Centrelink', published by a Australia-based company. The app was last updated on 11 April 2026. Released in Australia on 29 June 2014 and globally on 29 June 2014. 'Express Plus Centrelink' belongs to the 'Productivity' category maintaining a content rating of '4+'. In Australia, 'Express Plus Centrelink' ranked 23rd on the 'Top Free iPhone Apps' chart in the 'Productivity' category. Last month's estimates were 30k downloads. The app is available in Australia, New Zealand, and China but not being advertised actively. 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