{"game_intel_data":{},"featured_reviews":[{"content":"I personally feel\nthe app is very user friendly \nAnyone can use with little knowledge.\nI suggest all the ticket expenses should be added before we submit to buy which very basic thing for any transaction, but here I found while after final total amount after you submit to buy and while providing card details additional admin fees of 100 SAR is added to total amount , this not the way any transaction details should be, Flynas should think about this, before customer buy grand total amount should include breakdown and not exceed any amount after that.\nIf Flynas is serious to improve can contact me any time.\n\nGood Buy","version":"4.19","date":"2025-04-08T00:00:00Z","rating":5,"app_id":871947665,"username":"Syedim","title":"App is excellent but can improve more.","country":"SA","tags":["feature_requests","monetization"],"review_id":12517677087},{"content":"Dear Flynas Customer Service,\n\nI am writing to express my dissatisfaction with my recent flight from Dubai to Jeddah (Flight 510) on [Date]. My experience was fraught with multiple issues that I believe need to be addressed.\n\n1. Expensive Fares:\nThe fare for this flight was significantly higher compared to your competitors. I understand that prices can vary, but the difference was substantial without any noticeable enhancement in service.\n\n2. Boarding Experience:\nThe boarding process was poorly managed. My fellow passengers and I were stuck in the aisle for about 30 minutes, causing unnecessary discomfort and frustration.\n\n3. Delayed Arrival:\nThe flight arrived in Jeddah approximately one hour late, which was inconvenient and disrupted my plans.\n\n4. Delayed Luggage:\nUpon arrival, my luggage took an additional hour to be delivered. This means that from the original estimated time of arrival, I had to wait two hours for my luggage.\n\n5. Extra Parking Charges:\nDue to the delayed arrival and luggage delivery, I incurred additional charges at the parking lot where my car was parked. This added financial burden was directly caused by the delays on your end.\n\nI am very disappointed with this experience and hope that Flynas will take immediate steps to address these issues to prevent them from recurring in the future. I request compensation for the additional parking charges I incurred due to the delays.\n\nThank you for your attention to this matter. I look forward to your prompt response.\n\nRegards,\nMohammed","version":"4.2","date":"2024-07-07T00:00:00Z","rating":1,"app_id":871947665,"username":"Mohdqah","title":"Bad experience","country":"SA","tags":["service","performance_and_bugs","feature_requests"],"review_id":11465189807},{"content":"Date: 6 January 2026\nMe leaving the customer service: 7:22 PM\n\nThis message is to formally report a serious operational failure and gross misconduct at the customer service counter on 6 January 2026.\n\nA system failure in the Flynas app prevented online check-in and the purchase of additional baggage. Instead of resolving a problem caused by Flynas’ own platform, the counter staff chose to exploit the situation, forcing payment at an inflated airport rate with no justification or support.\n\nThe counter agents demonstrated complete incompetence and indifference. They were unable—or unwilling—to assist, take ownership, or apply basic problem-solving. When escalation was requested, a supervisor was supposedly contacted. I waited over 30 minutes, yet no manager ever appeared. This is not an oversight; it is a deliberate disregard for passengers.\n\nThe behavior displayed was dismissive, evasive, and disrespectful. There was no attempt to explain, correct, or even acknowledge the failure. Leaving a passenger stranded without leadership support is unacceptable and indefensible.\n\nThis incident reflects poor training, weak supervision, and a broken service culture. An airline that tolerates this level of negligence is actively damaging its own reputation.\n\nThis is not a complaint seeking sympathy—it is a demand for accountability. Immediate review of the counter team and on-duty management is warranted. Failure to address such conduct signals that Flynas accepts operational chaos and customer mistreatment as standard practice.","version":"4.33","date":"2026-01-06T00:00:00Z","rating":1,"app_id":871947665,"username":"mr.boulos","title":"Severe Service Failure and Total Lack of Accountability","country":"SA","tags":["performance_and_bugs","customer_support","pricing","service"],"review_id":13602356959}],"related_apps":[{"app_id":892721808,"app_view_url":"/ios/sa/saudi-airlines-air-transport-company-of-a-single-person-company/app/saudia/892721808/","country":"SA","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/8f/ac/1a/8fac1a08-2c21-1296-5241-08f21965fbe8/AppIcon-0-1x_U007epad-0-1-0-sRGB-85-220-0.png/150x150bb.jpg","name":"SAUDIA","os":"ios","price":{"currency":"SAR","value":0,"string_value":"ر.س0.00","subunit_to_unit":100},"publisher_id":892721811,"publisher_name":"SAUDI AIRLINES AIR TRANSPORT COMPANY OF A SINGLE-PERSON COMPANY","publisher_profile_url":"/publisher/ios/892721811","rating":4.740633437599929,"rating_breakdown":[15346,3527,7967,19977,369104],"rating_count":415921},{"app_id":928866584,"app_view_url":"/ios/sa/almosafer-for-travel-and-tourism-company/app/lmsfr-qm-wrhlt-tyrn/928866584/","country":"SA","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/10/96/16/10961609-feb5-56fa-d620-d697235b3c76/AppIconLive-0-0-1x_U007epad-0-1-0-sRGB-85-220.png/150x150bb.jpg","name":"المسافر: إقامة ورحلات طيران","os":"ios","price":{"currency":"SAR","value":0,"string_value":"ر.س0.00","subunit_to_unit":100},"publisher_id":928866583,"publisher_name":"ALMOSAFER FOR TRAVEL AND TOURISM COMPANY","publisher_profile_url":"/publisher/ios/928866583","rating":4.720109894082348,"rating_breakdown":[8745,2435,7566,20009,237875],"rating_count":276630},{"app_id":1226060828,"app_view_url":"/ios/sa/gathern-holding-ltd/app/gathern-jdhr-n/1226060828/","country":"SA","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/97/4d/3a/974d3a4e-ad4f-ec9f-a069-881c932fdc67/AppIcon-0-1x_U007ephone-0-1-0-sRGB-85-220-0.png/150x150bb.jpg","name":"Gathern جاذر إن","os":"ios","price":{"currency":"SAR","value":0,"string_value":"ر.س0.00","subunit_to_unit":100},"publisher_id":1351239216,"publisher_name":"Gathern Holding LTD","publisher_profile_url":"/publisher/ios/1351239216","rating":4.402153497825919,"rating_breakdown":[9184,947,1589,3718,62296],"rating_count":77734},{"app_id":1533264335,"app_view_url":"/ios/sa/minsait/app/hhr-train/1533264335/","country":"SA","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/fa/df/4f/fadf4f31-871a-acb0-ac7b-b86a6178aa76/AppIcon-0-0-1x_U007emarketing-0-11-0-sRGB-85-220.png/150x150bb.jpg","name":"HHR Train","os":"ios","price":{"currency":"SAR","value":0,"string_value":"ر.س0.00","subunit_to_unit":100},"publisher_id":1517385603,"publisher_name":"MINSAIT","publisher_profile_url":"/publisher/ios/1517385603","rating":2.957282913165266,"rating_breakdown":[613,80,79,67,589],"rating_count":1428},{"app_id":1440595039,"app_view_url":"/ios/sa/almatar/app/lmtr-hjz-sfr-wfr/1440595039/","country":"SA","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/1d/42/02/1d420241-9ce6-8320-1a4c-ecb4410a6e79/AppIcon-0-0-1x_U007ephone-0-1-0-0-85-220.png/150x150bb.jpg","name":"المطار: احجز، سافر، 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on Any Network","custom_fields_filter_id":{"errors":["Invalid params values: [\"Active\"], name: \"Advertised on Any Network\""]}},"categories":[{"name":"Travel","id":6003},{"name":"Lifestyle","id":6012}],"content_rating":"⁧١٦+‬","description":{"full_description":"Welcome to the new flynas App, designed to streamline your travel from booking to boarding!<br><br>Whether it's booking a flight to your favorite destinations, managing your trips, checking-in online or accessing exclusive services, everything you need is just a tap away. <br>With flynas app, embark on a seamless journey that combines comfort, convenience, and affordability.<br>​​<br>Effortless Booking: Dive into a user-friendly booking process, securing your next adventure with ease. <br><br>Customized Travel Experience: : Select your favorite seat, pre-order food, purchase extra baggage and more.<br><br>Exclusive Services: From priority boarding to lounge access, enjoy a range of benefits designed for the discerning traveler. ​<br>​<br>Check-in online: Save precious time and issue your boarding pass with just a few clicks.<br>​<br>Stay Informed: Get real-time flight updates and learn about our destinations<br><br>Available in both English and Arabic, the flynas app is your companion for a hassle-free journey from start to finish. <br><br><br><br>اهلاَ بك في تطبيق طيران ناس الجديد، <br>حيث يمكنك حجز وإدارة رحلاتك، وشراء خدمات إضافية، وإكمال إجراءات السفر عبر الإنترنت بكل سهولة.<br><br><br>الحجز: يمكنك إتمام عملية الحجز على رحلات طيران ناس لأي وجهة من الوجهات التي نسافر إليها. <br><br>تجربة سفرة مخصصة لك: يمكنك اختيار مقعدك المفضل وطلب وجباتك مسبقاً وشراء وزن إضافي لأمتعتك والمزيد.<br><br>خدمات حصرية: من خدمة أولوية الصعود الى خدمة الدخول الى الصالات الخاصة في المطار وغيرها.<br>إكمال إجراءات السفر: يمكنك إصدار بطاقة الصعود إلى الطائرة وتوفير وقتك في المطار.<br>عرض جدول الرحلات: يمكنك استعراض حالة الرحلات ومعرفة المزيد عن جميع وجهاتنا<br>يتوفر التطبيق باللغتين العربية والإنجليزية.","app_summary":"'flynas طيران ناس', published by a Saudi Arabia-based company. The app was last updated on 16 June 2026. Released in Saudi Arabia on 25 July 2014 and globally on 25 July 2014. 'flynas طيران ناس' belongs to the 'Travel' category maintaining a content rating of '⁧١٦+‬'. In Saudi Arabia, 'flynas طيران ناس' ranked 6th on the 'Top Free iPad Apps' chart and 15th on the 'Top Free iPhone Apps' chart in the 'Travel' category. Last month's estimates were 50k downloads. The app is available in Saudi Arabia, US, and Egypt and being advertised actively. Sign up / Sign in to learn more about the time spent, session durations, usage & engagement (DAU, WAU, MAU), retention, churn, marketshare, growth trends, and other market statistics.","subtitle":"","promo_text":""},"has_in_app_purchases":false,"installs":null,"language":"AR","support_url":"http://www.flynas.com/en/booking-flynas/flynas-mobile-application","top_countries":["SA","US","EG"],"valid_countries":["AE","AO","AR","AT","AU","AZ","BE","BF","BG","BH","BJ","BO","BR","BY","CA","CG","CH","CI","CL","CM","CN","CO","CR","CY","CZ","DE","DK","DO","DZ","EC","EE","EG","ES","FI","FR","GB","GE","GH","GR","GT","HK","HR","HU","ID","IE","IL","IN","IQ","IT","JO","JP","KE","KH","KR","KW","KZ","LA","LB","LK","LT","LU","LV","LY","MA","ML","MM","MO","MT","MX","MY","MZ","NG","NI","NL","NO","NZ","OM","PA","PE","PH","PK","PL","PT","PY","QA","RO","RS","RU","SA","SE","SG","SI","SK","SN","SV","TH","TN","TR","TW","TZ","UA","UG","US","UY","UZ","VE","VN","YE","ZA","ZM","ZW"],"available_countries":["US","AU","CA","CN","FR","DE","GB","IT","JP","KR","RU","DZ","AO","AR","AT","AZ","BB","BY","BE","BM","BR","BG","CL","CO","CR","HR","CZ","DK","DO","EC","EG","SV","FI","GH","GR","GT","HK","HU","IN","ID","IE","IL","KZ","KE","KW","LB","LT","LU","MO","MG","MY","MX","NL","NZ","NG","NO","OM","PK","PA","PE","PH","PL","PT","QA","RO","SA","SG","SK","SI","ZA","ES","LK","SE","CH","TW","TH","TN","TR","UA","AE","UY","UZ","VE","VN","BO","KH","EE","LV","NI","PY","AF","GE","IQ","LY","MA","MZ","MM","YE","BH","CY","MT","RS","BJ","BF","CM","CG","CI","JO","LA","ML","SN","TZ","UG","ZM","ZW"],"pre_order_countries":[],"website_url":"http://www.flynas.com/","app_id":871947665,"app_view_url":"/ios/sa/flynas/app/flynas-tyrn-ns/871947665/","country":"SA","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/e8/e2/e1/e8e2e12f-5793-501e-b3fb-03341ac5376a/AppIcon-0-0-1x_U007epad-0-1-0-sRGB-85-220.png/150x150bb.jpg","name":"flynas طيران ناس","os":"ios","price":{"currency":"SAR","value":0,"string_value":"ر.س0.00","subunit_to_unit":100},"publisher_id":871947668,"publisher_name":"flynas","publisher_profile_url":"/publisher/ios/871947668","rating":4.581603944977939,"rating_breakdown":[12544,2533,5611,11607,160355],"rating_count":192650,"country_release_date":1406246400000,"current_version":"4.39","file_size":175261696,"first_released_in":["US","AU","CA","CN","FR","DE","GB","IT","JP","KR","RU","DZ","AO","AR","AT","AZ","BB","BY","BE","BM","BR","BG","CL","CO","CR","HR","CZ","DK","DO","EC","EG","SV","FI","GH","GR","GT","HK","HU","IN","ID","IE","IL","KZ","KE","KW","LB","LT","LU","MO","MG","MY","MX","NL","NZ","NG","NO","OM","PK","PA","PE","PH","PL","PT","QA","RO","SA","SG","SK","SI","ZA","ES","LK","SE","CH","TW","TH","TN","TR","UA","AE","UY","UZ","VE","VN","BO","KH","EE","LV","NI","PY","MZ","YE","BH","CY","MT","BJ","BF","CG","JO","LA","ML","SN","TZ","UG","ZW"],"minimum_os_version":"15.0","publisher_country":"Saudi Arabia","recent_release_date":1781568000000,"release_date":1406332339000,"release_status":"WORLDWIDE_RELEASE","supported_languages":["AR","EN","RU"],"worldwide_release_date":1406246400000,"store_removal_date":null,"cohort_id":null,"worldwide_last_month_revenue":{"unit":"cent","type":"currency","currency":"USD","value":100000},"worldwide_last_month_downloads":{"unit":"unit","type":"integer","value":50000},"category_rankings":{"app_id":871947665,"country":"SA","ipad":{"top_free":{"all_categories":null,"primary_categories":[{"6003":7}],"sub_categories":[]},"top_grossing":null,"top_paid":null},"iphone":{"top_free":{"all_categories":144,"primary_categories":[{"6003":17}],"sub_categories":[]},"top_grossing":null,"top_paid":null}}}