{"game_intel_data":{},"featured_reviews":[{"content":"I am writing to express my satisfaction with Etisalat&#39;s app and their services. I have been a customer of Etisalat for many years and have always been impressed with the quality of their products and services.\n\nThe Etisalat app is a great way to manage my account and keep track of my usage. I can easily pay my bills, top up my balance, and check my usage history. The app is also very user-friendly and easy to navigate.\n\nI have also been very happy with Etisalat&#39;s customer service. I have had to contact customer service a few times over the years and have always been impressed with the helpfulness and professionalism of the staff.\n\nOverall, I am very happy with Etisalat and would highly recommend their services to anyone.\n\nHere are some specific things that I like about Etisalat&#39;s app and their services:\n\nThe app is very user-friendly and easy to navigate.\nThe app provides me with a lot of information about my account, such as my balance, usage history, and upcoming bills.\nI can easily pay my bills and top up my balance through the app.\nThe customer service is always helpful and professional.\nI would like to see Etisalat continue to improve their app and services. Here are a few suggestions:\n\nI would like to see the app include more features, such as the ability to track my data usage and set usage alerts.\nI would like to see the app be more customizable, so that I can choose which features I want to see.\nI would like to see the customer service be even more responsive and helpful.\nOverall, I am very happy with Etisalat and would highly recommend their services to anyone.","version":"9.3.7","date":"2023-08-01T00:00:00Z","rating":5,"app_id":866147547,"username":"Mohammed Alkindi","title":"Perfect app","country":"US","tags":["service","notifications","monetization"],"review_id":10207386487},{"content":"We have used etisalat since we arrived in Dubai and yesterday was our third time renewing our phone plans. Unfortunately, yesterday experience was sadly disappointing due to the unprofessional , disrespectful behavior of your staff. First two times we need to pay 50Dhms for 2GB of data for each of our phones which totals 100. Last night , your staff , after processing our phones told us that 2GB will be 50 Dhms . Seconds after handing over her the cash she told us that we have 3dhms deducted from the balance that was just top up. She told us that we subscribed to something online but i am very sure i DID NOT subscribe for anything online via this phone. So after she told us that we need to top up minimum of another 50dhms to activate our internet data. As baffled and surprised as we were, we asked if she could kindly check again and that if there is anything she can do. But as unprofessional as she were, lacking empathy she just said we either top up with her or go line up at the machine. I am raising this case not because we had to pay 10 dhans more at the machine but due to her attitude, the way she was unprofessional and lack of customer service. Thank you","version":"9.7.7","date":"2024-07-26T00:00:00Z","rating":1,"app_id":866147547,"username":"Anos223","title":"Complaints","country":"US","tags":["service","feature_requests","monetization"],"review_id":11537824099},{"content":"If you try to change the expiry date of your Emirates ID manually, the Emirates App does not allow you to activate the keyboard to backspace and erase numbers. The App placed a date in that field so it would be logical to allow backspacing to correct the date. \n\nInstead, you need to search for a blue highlighted date prompt in the lower left hand of the screen. It is barely visible.  This is a clear App design error. \n\nA client should be able to back space to correct errors.","version":"8.3.7","date":"2021-03-13T00:00:00Z","rating":5,"app_id":866147547,"username":"Only Gett in London","title":"Updating Emirates ID is a painful process","country":"US","tags":["performance_and_bugs","feature_requests"],"review_id":7096987795}],"related_apps":[{"app_id":521545878,"app_view_url":"/ios/us/eitc-du-telecom-uae/app/du/521545878/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/b4/9a/d2/b49ad2d9-334f-6af7-9a10-16654d7ae153/AppIcon-0-0-1x_U007emarketing-0-8-0-sRGB-0-85-220.png/150x150bb.jpg","name":"du","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":622903532,"publisher_name":"EITC, du telecom 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Benefit from unlimited data, international minutes, and a complimentary STARZPLAY subscription. Get a free SIM card with the option to choose an eSIM. Unlock these special postpaid offers exclusively on the e& UAE app, tailored to enhance your mobile experience.<br><br><br>Prepaid & Recharge<br>Purchase your prepaid plan through the e& UAE app and receive a complimentary SIM card. Enjoy an exclusive 15% bonus cashback on every recharge, available only with the e& UAE app<br><br><br>Add-ons<br>Power your mobile plan with e&'s selection of call packs, roaming offers, and data packages. Enjoy seamless connectivity with our roaming and international call options. Choose from a variety of data, voice, combo packs, and exclusive TV and calling offers to suit your lifestyle.<br><br><br>eLife Home Internet<br>Experience comprehensive home internet with e& Wi-Fi plans. Enjoy up to 30% off on fiber home plans with 1Gbps speed, TV channels, and free Amazon & STARZPLAY subscriptions. Change your existing eLife plans to stream live cricket and FIFA and enjoy high-speed internet at 1Gbps, with our newly launched packages. Enjoy free installation (worth AED 199) when you purchase online.<br><br><br>Home Wireless<br>Enjoy unlimited data with our easy Plug-n-Play 5G router. Benefit from premium subscriptions to STARZPLAY and GoChat. Experience the convenience of free delivery within 24 hours* with our 5G Home Wireless packages.<br><br><br>Devices<br>Download e& UAE app to get the latest deals on smartphones, laptops, tablets, speakers, headphones, and gaming consoles with guaranteed FREE 24-hour* delivery and pay in easy instalments for up to 36 months.<br><br><br>Smart Home<br>Build your smart home with our exclusive offers on smart home devices with 3 months free on home control service. Download e& UAE app to buy our state-of-the-art smart home devices delivered to you for FREE within 24 hours*, with easy payment plans of up to 36 months.<br><br><br>Insurance<br>Protect yourself and your loved ones by purchasing an insurance policy with the best quotes from companies trusted by e&.<br><br><br>Deals for you & make your own offer<br>Unlock exclusive addon deals specially curated for you at best price and many other free offers on e& UAE app. Also, make your own offer with the freedom to customize data, calls and roaming allowance as per your convenience only at e& UAE app<br><br>Unique Offers and features<br><br><br>•\tInvite a friend and get 500MB FREE data<br><br><br>•\t15% Cashback credit on recharge<br><br><br>•\t25% off on freedom plans and STARZPLAY subscription with postpaid plans<br><br><br>•\tApp exclusive add-on deals<br><br><br>•\tFREE eSIM activation with UAE PASS<br><br><br>•\tFamily plan - 10GB data for free and data sharing feature<br><br><br>•\tFREE SIM with prepaid plans<br><br><br>•\tFree subscriptions with postpaid entertainment packs<br><br><br>•\t3 months free - Home control service<br><br><br>•\tSubscribe to data packs, voice packs, roaming add-ons with multiple payment options<br><br><br>•\tMigrate from a Prepaid to a Postpaid account on the app anytime<br><br><br>•\tHassle-free relocation of your home internet connection with the online Home Move feature<br><br><br>•\tEnjoy FREE installation & delivery within 24 hours on all online orders.","app_summary":"'e& UAE', published by a United Arab Emirates-based company. 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