{"game_intel_data":{},"featured_reviews":[{"content":"Update: Turns out my problem was with the installers. The consumption amount on the app is incorrect because my power company didn’t install a consumption meter (which is apparently an additional $1000). The app is great for showing how much energy I’m producing each day, although I’m still curious to know how they can tell how many trees I’m saving based off my power generated 😂😂\n\nI’ve had my system active for almost two months and the App says I’ve net exported 6kWh to the grid. The meter on the side of my house says I’ve net exported almost 100kWh. A cold day blew in so we completely turned off our AC and lights for the whole day. You’d think the app would reflect us saving the power, but the App still shows us “consuming” the same amount of energy as other days when our AC is running throughout the day. It also doesn’t show our house using energy at night even though the AC and fridge are obviously on. Also how on earth do you figure out how many trees you are saving by creating electricity??? That would be the craziest conversation I’ve ever seen. Based on these things I’m very skeptical as to how accurate the numbers in this app are. The only thing I see this app being used for is to see if each panel is operating correctly.","version":"3.6.0","date":"2022-10-25T00:00:00Z","rating":5,"app_id":787415770,"username":"ChaseCurtis","title":"Far from accurate","country":"US","tags":["performance_and_bugs","monetization","updates_and_maintenance"],"review_id":9221369071},{"content":"Our solar array went live on Jan. 25, 2023, and I found myself constantly watching the app to see how much energy was generated even on cloudy days.  Enphase Enlighten is a well-planned and informative app, and we’re extremely pleased!\n\nAround a week ago we started seeing error msgs saying microinverters weren’t reporting to the gateway. After troubleshooting theissue ourselves,  we contacted the support department of our sales company. A few days later they contacted us to say they had passed the issue up to Enphase. I’m super pleased to report that this morning I checked the app and the issue has been resolved.  Additionally, I noticed a small improvement at the top of the data graphic screen that shows the 15-minute time interval of a particular bar. I’m so pleased, as it was really difficult trying to guage exactly what time a particular amount of energy was being reported.\n\nThe only other thing I’ve noticed that could be worked on is that in the System Menu, there appears to be a display limit of 30 Microinverters, and we have nearly double that number. I consider that to be fairly low priority though, as the primary screens truly deliver the important data.","version":"3.7.1","date":"2023-02-26T00:00:00Z","rating":5,"app_id":787415770,"username":"katonalimb","title":"App is Super Informative and the Devs are Very Responsive","country":"US","tags":["performance_and_bugs","accessibility"],"review_id":9658459271},{"content":"For everyone who is complaining about the app not working - it is probably due to the installation and setup from whoever you bought your system from. \n\nWe had Valley Solar (a top installer in Western Massachusetts) install our system and it has worked perfectly from DAY ONE - they knew exactly how to size the system and showed us the production that we could expect. \n\nWhat they promised vs delivered has exceeded our expectations with the system as a whole, the actual installation, and before and after support.\n\nEnphase support has been excellent and this app shows all kinds of detailed info - down to the individual output of each of our 34 panels which are (400w) REC N-Peak 3 Panels with Enphase IQ8+ micro-inverters on each panel and they all work perfectly - app shows exact output of each panel. \n\nSo far, our system has eliminated our electric bill that would now be over $400/mo and we even have a several hundred dollar credit with national grid - even though the system being in for only two full billing cycles. \n\nWhat this app says is net metered back to national grid is almost the actual amount from national grid that they are crediting our bill for - the variable is the numbers of days in national grids monthly billing period. \n\n If you have issues, it is probably due to a poor installation or you were sold a system that does not accurately cover your needs…and is not an issue with enphase as both their app and micro-inverters, when installed correctly, work flawlessly 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