{"game_intel_data":{},"featured_reviews":[{"content":"We have just returned home from a very relaxing weeks holiday stay at the Asterion suite and spa hotel. \n The whole experience from booking with Jet2 over the phone , checking in online and then checking bags in at the airport,the flight transfer and the trips we went on were reasonable priced and good fun x The professional and friendly staff are amazing , including bus transfer drivers, mini bus drivers etc, despite the few challenges that they are experiencing at the moment. The hotel really is exceptional and I can’t fault anything during the whole week,  it is immaculate with hothouse breakfasts and dinner . Leah our customer assistant was fantastic and so helpful making sure Our stay was as enjoyable as possible and gave us top tips on the local area. We got the public bus in to chania town on 2 occasions x it only cost 4 euros per person return as supposed to taxi which is 20 t0 25 euros each way 😳i would thoroughly  recommend this hotel","version":"8.0.3","date":"2022-07-24T00:00:00Z","rating":5,"app_id":784548884,"username":"het 2","title":"Asterion suite and spa hotel Crete x","country":"GB","tags":["accessibility"],"review_id":8907923221},{"content":"This App was already pretty poor but now doesn’t even open in iPadOS 26.3 - despite TWO update releases on the App Store - the developers clearly don’t test it! \nMeanwhile, this App doesn’t function when offline - STUPIDLY it pops up a message to tell you you’re offline that actually blocks you from using it offline - YOU CANNOT GET YOUR BOARDING CARD!\nWhat you can do is access functionality to load documents but -  DUH! - you need to be online! Seriously, you can’t make this up! \nAnd if you don’t think this matters then it also impacts iPhone users: wait until you travel through LBA - Jet2’s HQ Airport … you get through security in the old airport building - with mobile phone connectivity, but then walk to the brand new shiny building (Jet2 departure area) and there is no mobile signal (Vodafone, but others said they had the same problem) and trying to connect to guest WiFi was a joke that was seriously unfunny, stressful and didn’t work either.  The outcome, by the way, was that Jet2 staff had to write out boarding passes at the gate, skipping all kinds of security measures! All because this App doesn’t let you get to the Boarding Card page when offline\nSeriously, the developers should be sacked and replaced by a team who understand basics such as TESTING the app before releasing it.","version":"12.14.0","date":"2026-02-25T00:00:00Z","rating":1,"app_id":784548884,"username":"Muso Slinn","title":"Not tested - does not work offline","country":"GB","tags":["performance_and_bugs","offline_functionality","updates_and_maintenance","error_handling_and_messages","customer_support"],"review_id":13786472592},{"content":"It was the first time we have flown with Jet2. \nThe bag drop was smooth and plenty of staff at the airport on hand to help. \nThe cabin crew were friendly and always had a smile. \nPlenty of staff at destination airport. Only slight snag was waiting for the mini bus transfer. \nThe hotel JS Palma Stay was good, staff friendly. Long queues at reception at times though. \nThe only slight downside was in the restaurant. I had informed the hotel I was on a gluten-free diet. Reception said they had informed the restaurant but I was to confirm it at breakfast. There was no alllergen information on the food labels. The waitress informed the chef I was glute free, he said wait 5 mins, came back with a warmed baguette and biscuit and walked away. I asked the waitress what else there was to eat. She walked me round the food saying yes or no to foods. Told me the mushrooms were gluten free & then called the chef who said they weren’t. By the time she finished I had forgotten. The chef even told me the yoghurt had gluten!! This happened a couple of mornings so I gave up and used my initiative and just kept to the foods I was certain were okay. I am not a coeliac thankfully but gluten sensitive. \nI do think the allergens should be on the food labels, not only for wheat but other allergies. \nWe did try evening meal on one night but that wasn’t a great experience either. \nBut in the whole pleased with Jet2. Didn’t find the Jet2 folder until a few days before we left.","version":"9.9.1","date":"2024-06-07T00:00:00Z","rating":5,"app_id":784548884,"username":"JFaqua","title":"Jet2 great experience","country":"GB","tags":["performance_and_bugs"],"review_id":11353118459}],"related_apps":[{"app_id":1567539532,"app_view_url":"/ios/gb/national-car-parks-limited/app/ncp/1567539532/","country":"GB","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/e3/a8/f5/e3a8f50f-32d7-5283-3344-d3a13a270f0c/AppIcon-1x_U007emarketing-0-11-0-85-220-0.png/150x150bb.jpg","name":"NCP","os":"ios","price":{"currency":"GBP","value":0,"string_value":"£0.00","subunit_to_unit":100},"publisher_id":522640071,"publisher_name":"National Car Parks Limited","publisher_profile_url":"/publisher/ios/522640071","rating":4.335855973039288,"rating_breakdown":[4344,464,759,2180,26080],"rating_count":33827},{"app_id":1516803437,"app_view_url":"/ios/gb/we-love-holidays-limited/app/loveholidays-hotels-flights/1516803437/","country":"GB","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/c8/58/3a/c8583a3e-1873-cda5-3457-1383c50e00cb/AppIcon-0-0-1x_U007ephone-0-1-85-220.png/150x150bb.jpg","name":"loveholidays: hotels & flights","os":"ios","price":{"currency":"GBP","value":0,"string_value":"£0.00","subunit_to_unit":100},"publisher_id":1516803436,"publisher_name":"WE LOVE HOLIDAYS LIMITED","publisher_profile_url":"/publisher/ios/1516803436","rating":4.890407086317377,"rating_breakdown":[221,59,236,3119,38813],"rating_count":42448},{"app_id":783591488,"app_view_url":"/ios/gb/holiday-extras/app/holiday-extras-heha-smart-app/783591488/","country":"GB","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/0d/58/99/0d58993e-02c3-36fe-7b85-6086f59fbab6/AppIcon-0-0-1x_U007epad-0-1-85-220.png/150x150bb.jpg","name":"Holiday Extras HEHA! 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