{"game_intel_data":{},"featured_reviews":[{"content":"Très pratique comme application. 👌👌👌","version":"5.35.0","date":"2025-06-22T00:00:00Z","rating":5,"app_id":781456280,"username":"prza535bmw","title":"Strahinja","country":"LU","tags":["service"],"review_id":12803388840},{"content":"Honestly I am shocked by the app, it’s a disaster. I know IT development people and companies in Luxembourg, developed 4 apps in Luxembourg and I even know people who work in your IT team. The app has not been designed with an UX designer. The main features like looking the amount you have on all your accounts shouldn’t require so many clicks. When you open your app, you should have an overview of your accounts immediately like 99% of banking apps. It’s a big UX mistake to have to click on a header, to select an account and only then see the amount. \n\nWhen someone sends me money, if they don’t write their name in the description, then I don’t know who sent money. It’s just written “VIREMENT”, I’ve never seen that. You have the name of the person who sent the money!\n\nIf you hired a UX designer he/she would tell you that only recurrent actions like looking accounts, sending money should be always accessible.\n\nWhen I open the app, I have a button to open a new account.\nTell me. How often does people who open your app want to open a new account? Create a new card? Create a new savings? \nAlmost never! So why is this action always displayed on the screen? These should be secondary actions that you access only after clicking something like “see more”\n\nTo see how much I have on my main account, I have 3 clicks! But to open a new account 1. And I’ll never use it because I already spoke with someone that opened all what I need.\n\nThe rest of this app is overall okay, but you should urgently redo the frontend screen of Dashboard and Accounts. \n\nYou don’t realise how people get frustrated because of a complicated app, then they might call your employees with bad energy, then these employees hate their job, then there is bad atmosphere in the company and overall no one cares anymore. So this should be your priority.","version":"","date":"2024-01-30T00:00:00Z","rating":1,"app_id":781456280,"username":"MarineLeaO","title":"Honest review from an IT Engineer","country":"LU","tags":["accessibility","feature_requests"],"review_id":10880778973},{"content":"Bonjour\n\nJe souhaite signaler le problème que dès la mise en place de la reconnaissance faciale, je n’arrive plus à accéder au web banking via l’application parce qu’il met toujours l’erreur que le code personnel n’est pas le bon, étant donné que je l’ai bien introduit.\n\nIl faut toujours que je me connecte via l’ordinateur…","version":"","date":"2023-02-06T00:00:00Z","rating":2,"app_id":781456280,"username":"Fm1809","title":"Problème avec la fonction Face ID","country":"LU","tags":[],"review_id":9588819966}],"related_apps":[{"app_id":572835707,"app_view_url":"/ios/lu/belfius-bank/app/belfius-mobile/572835707/","country":"LU","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/5d/77/78/5d77782f-70ff-151c-12fa-363087ed004f/AppIcon-0-0-1x_U007epad-0-1-sRGB-85-220.png/150x150bb.jpg","name":"Belfius Mobile","os":"ios","price":{"currency":"EUR","value":0,"string_value":"€0,00","subunit_to_unit":100},"publisher_id":447025048,"publisher_name":"Belfius Bank","publisher_profile_url":"/publisher/ios/447025048","rating":4.613207547169812,"rating_breakdown":[11,14,39,164,620],"rating_count":848},{"app_id":1267771198,"app_view_url":"/ios/lu/bnp-paribas-polska-sa/app/bnp-paribas-gomobile/1267771198/","country":"LU","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/4e/4f/d3/4e4fd3e9-e5df-6049-bb1c-8b60b63730a2/AppIcon-0-1x_U007emarketing-0-6-0-85-220-0.png/150x150bb.jpg","name":"BNP Paribas GOmobile","os":"ios","price":{"currency":"EUR","value":0,"string_value":"€0,00","subunit_to_unit":100},"publisher_id":616690131,"publisher_name":"BNP Paribas Polska SA","publisher_profile_url":"/publisher/ios/616690131","rating":4.818181818181818,"rating_breakdown":[0,0,0,2,9],"rating_count":11},{"app_id":642897716,"app_view_url":"/ios/lu/bnp-paribas-fortis/app/hello-bank-belgium/642897716/","country":"LU","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/07/6f/5f/076f5fbb-76f8-eb6b-9115-89f6b0dda3f9/AppIcon-0-0-1x_U007emarketing-0-8-0-sRGB-85-220.png/150x150bb.jpg","name":"Hello bank! 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The app was last updated on 01 July 2026. Released in Luxembourg on 20 March 2014 and globally on 20 March 2014. 'Web Banking' belongs to the 'Finance' category maintaining a content rating of '4+'. In Luxembourg, 'Web Banking' ranked 4th on the 'Top Free iPad Apps' chart and 11th on the 'Top Free iPhone Apps' chart in the 'Finance' category. Last month's estimates were < 5k downloads. The app is available in Luxembourg, Belgium, and France but not being advertised actively. 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