{"game_intel_data":{},"featured_reviews":[{"content":"I recently traveled did a booking through this application where i was charged so much for the bus fair.. i book a AC Sleeper bus and while traveling first my booked seat was changed.. there was no booking in that specific seat number.. next i was trying to charge my phone that was not there.. i asked for pillow it was not provided, ac was broken.. so i contacted the driver he was rude and told me like the seat if you want.. please note this was happening at 12:00 in middle of the journey from Bangalore to kozhikode.. i raised this all issues to the customer service.. and what they did was they noted this issue for their betterment of service.. nothing was done from their side to help me . I had to adjust and travel after paying nearly 3000 rupees ticket.. this review is for all the people who is planning to book through this application.. your life or safety is not guaranteed.. i have forwarded a mail to the owner of this company also . Which he didn’t even reply.. even if you got harmed while traveling also.. i don’t think their will be any kind of security or protection from the side of Redbus application.. for your good please do book from any other place.. or else if the service section is reading this review.. please bring some change in your policies.. atleast because of us you guys are getting the salaries.. please do something for your users. We are not here for listening your lame excuses after paying alot of money.","version":"8.0.6","date":"2024-09-14T00:00:00Z","rating":1,"app_id":733712604,"username":"athulpushpangadan","title":"Pathetic service from the customer service side and travel experience","country":"IN","tags":["performance_and_bugs","service","user_data_and_privacy"],"review_id":11724044606},{"content":"Hello Guys !! You would have heard it before that 1st experience is the last experience. I booked two tickets for maysore siteseeing for 26th July 2019 on Redbus app. The booking was accepted and confirmed. I went to the boarding point as scheduled on 6.30 AM. However the KSTDC personnel said the BUS got canceled due to lack of booking. I returned back home and called redbus here comes the support experince. First of all the associate who picked the call was really rude and didn’t allow me to speak and most of the time he said “You have to” as if he is my authority. He said we donot know whether the bus is canceled or not so for ya it’s confirmed so we cannot initiate your refund. And you have no other option other than to wait until we escalate this issue and please book an alternate option. And when he said this he said this in Very rudely. Now I am not sure whether I will get my money back or not as Red bus just raised their hand stating nothing can be done now. The interesting fact is the operator canceled the bus but they are not even in sync what kind of service they are running when the service provider itself not sure about the whereabouts. \nSo al in all it was my 1st booking from red bus and definitely the last one. Hence my sincere request you to all not to book from redbus app or website. They are worst please directly book from kstdc site they are really good and they are polite and helpful. My rating for this app and their total service is worst negative.","version":"6.9.7","date":"2019-07-26T00:00:00Z","rating":1,"app_id":733712604,"username":"T!GER.","title":"Worst Service and Support","country":"IN","tags":["monetization","performance_and_bugs"],"review_id":4517585079},{"content":"RedBus is the worst bus ticket booking service ever. They do not have any coordination with their bus operators. I booked a ticket on 31st May 2022 with redBus and then bus was delayed by 5 hours so I had to cancelled the ticket because it wasn’t possible for me to wait that many hours at boarding point which was fairly 5kms away from my home and in rural area and the bus would be arriving at night time because of the delay otherwise it would have been afternoon. I cancelled my ticket by calling redBus and was told to wait for 48 hours for refund. RedBus tried calling bus operator at the same time but they were not picking up the call. I was told to wait for 48 hours and given option of full refund and cancellation of the ticket or still travel with the bus and I will be given 15% refund for the delay. I chose full refund with cancellation of the ticket. Today is 9th June 2022, 10th day of those 48 hours. As of today, I have been given 48 hours wait option 3 times already and 24 hours option 2 times, there are no signs of refund and now I am getting new information on every call with them like my ticket was never cancelled and you should speak to the bus operator etc. I am not sure at this point that I will be getting my money back so I thought of writing this review to alarm other users of this service.","version":"7.5.5","date":"2022-06-09T00:00:00Z","rating":1,"app_id":733712604,"username":"Sandeep Pujare","title":"Worst service. 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Over 36 million users trust us, 400k+ routes worldwide and 3500+ bus operators; we've got you covered no matter where you're going.
Official travel app for booking:
● Bus tickets in India, Indonesia, Vietnam, Cambodia, Peru, Colombia, Malaysia and Singapore
● Ferry tickets and activity packages in Malaysia and Singapore
● Shuttle tickets in Indonesia and limousines in Vietnam
● And IRCTC Authorized Partner App for booking train tickets in India
Benefits of booking online bus tickets with redBus:
● Seat of Your Choice
● Deep Cleaned Buses
● 4.6 Rating (Top-rated)
● Lightening Fast Refund
● Live Bus Location Tracking
● Safe and Secure Payments
● 200k+ Seats Booked Everyday
● 24/7 Hassle-free Customer Support
● FlexiTicket - Reschedule Bus for Free
● Offers Sleeper, Seater, Semi-Sleeper, AC Volvo, Non-AC Intercity Buses
● Multiple Payment Options: Card, UPI, PagoEfectivo (Peru), PSE (Colombia) & more
● Primo Certified Buses: Specially curated high-rated buses with best-in-class experience, i.e. 4+ Rated Buses, Friendly Staff, & On-time!
You can buy a bus ticket with redBus and save money compared to buying at a ticket counter or terminal. In addition, you can enjoy various savings such as redDeal discounts, promo codes, and more.
Steps to Book Bus Tickets on redBus App:
● Enter source, destination, and travel date
● Choose from the available bus services
● Use any of the filters like bus types (Volvo AC Bus / Sleeper / Semi-sleeper), prices, ratings, etc., to find the best bus
● Select a seat of your choice
● Select boarding and dropping points
● Add passenger details and proceed to pay
● Complete payment, & voila! You have successfully booked your bus ticket
● Get booking confirmation via email/text
In India, redBus is the official partner and has the largest bus listing of APSRTC live track Garuda Buses, Indra Volvo buses of TSRTC, Parivahan buses of Himachal roadways (HRTC), UPSRTC Janrat Shatabdi buses, GSRTC Gurjarnagari buses, Kerala RTC (KSRTC), PRTC, RSRTC buses and popular private buses of Chalo Bus, Flixbus, Zingbus, VRL Travels, NueGo, Chartered Bus, Orange Travels, Apni Bus, Laxmi Holidays, Jabbar Travels, IntrCity SmartBus, SRS Travels for booking seater, semi-sleeper, sleeper, and Volvo AC bus tickets across all available routes i.e. Bangalore to Chennai, Hyderabad to Bangalore, Chennai to Coimbatore, Delhi to Manali, Indore to Bhopal, Delhi to Jaipur Bus and many more.
And for our international travellers, we've also covered you with popular routes. For example, in South East Asia, some popular routes are Singapore to Kuala Lumpur, Kuala Lumpur to Singapore, Singapore to Malacca, Singapore to Ipoh, Kuala Lumpur to Ipoh, Bandung to Bekasi, and Surabaya to Jakarta.
And finally, in Latin America, common routes include Lima to Trujillo, Lima to Chiclayo, Bogota to Medellin, Bogota to Cali, Bogota to Santa Marta, and Bogota to Villavicencio.
We're proud to partner with some of the most popular bus operators in Southeast Asia and Latin America. Our partners in Malaysia and Singapore are Sani Express, Transnational, StarMart, Mayang Sari and more. In Indonesia, we have Daytrans, Baraya, Sinar Jaya, Pasteur Trans, Jackal Holidays, Bhinekka, Cititrans, Damri, and many more.
At redBus, we also make booking ferry tickets easy across Southeast Asia. Tickets for popular routes like Mersing to Tioman and Tanjung Gemok to Tioman are just a click away. With operators like Sindo Ferry, Seven Seas, and Bluewater Ferry, you're sure to find the perfect ride.
Moreover, with our bus pass, you can get a 20% discount on every ride. And if you need to cancel your journey, we offer a full refund guarantee. You can easily download your past bookings and reschedule straight from the app.
Common misspells: red bus, rebus, redbud, redbuss, red bas
We are excited to hear from you. For any queries or concerns, please reach us.","app_summary":"'redBus: Bus', published by a India-based company. The app was last updated on 15 July 2026. Released in India on 04 November 2013 and globally on 04 November 2013. 'redBus: Bus' belongs to the 'Travel' category maintaining a content rating of '4+'. In India, 'redBus: Bus' ranked 9th on the 'Top Free iPhone Apps' chart in the 'Travel' category. Last month's estimates were 400k downloads. The app is available in India, Malaysia, and Indonesia and being advertised actively. Sign up / Sign in to learn more about the time spent, session durations, usage & engagement (DAU, WAU, MAU), retention, churn, marketshare, growth trends, and other market statistics.","subtitle":"Bus, Train, Ferry, & Shuttle","promo_text":""},"has_in_app_purchases":false,"installs":null,"language":"EN","support_url":"http://www.redbus.in","top_countries":["IN","MY","ID"],"valid_countries":["AE","AO","AR","AT","AU","AZ","BE","BF","BG","BH","BJ","BO","BR","BY","CA","CG","CH","CI","CL","CM","CN","CO","CR","CY","CZ","DE","DK","DO","DZ","EC","EE","EG","ES","FI","FR","GB","GE","GH","GR","GT","HK","HR","HU","ID","IE","IL","IN","IQ","IT","JO","JP","KE","KH","KR","KW","KZ","LA","LB","LK","LT","LU","LV","LY","MA","ML","MM","MO","MT","MX","MY","MZ","NG","NI","NL","NO","NZ","OM","PA","PE","PH","PK","PL","PT","PY","QA","RO","RS","RU","SA","SE","SG","SI","SK","SN","SV","TH","TN","TR","TW","TZ","UA","UG","US","UY","UZ","VE","VN","YE","ZA","ZM","ZW"],"available_countries":["US","AU","CA","CN","FR","DE","GB","IT","JP","KR","RU","DZ","AO","AR","AT","AZ","BB","BY","BE","BM","BR","BG","CL","CO","CR","HR","CZ","DK","DO","EC","EG","SV","FI","GH","GR","GT","HK","HU","IN","ID","IE","IL","KZ","KE","KW","LB","LT","LU","MO","MG","MY","MX","NL","NZ","NG","NO","OM","PK","PA","PE","PH","PL","PT","QA","RO","SA","SG","SK","SI","ZA","ES","LK","SE","CH","TW","TH","TN","TR","UA","AE","UY","UZ","VE","VN","BO","EE","LV","NI","PY","KH","AF","GE","IQ","LY","MA","MZ","MM","YE","BH","CY","MT","RS","BJ","BF","CM","CG","CI","JO","LA","ML","SN","TZ","UG","ZM","ZW"],"pre_order_countries":[],"website_url":"https://www.redbus.vn/","app_id":733712604,"app_view_url":"/ios/in/pilani-soft-labs-pvt-ltd/app/redbus-bus-train-booking-app/733712604/","country":"IN","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/57/21/4d/57214dba-2d76-1b27-3db0-937c8b39c456/AppIconiOS26-0-0-1x_U007ephone-0-1-0-85-220.png/150x150bb.jpg","name":"redBus: Bus, Train Booking App","os":"ios","price":{"currency":"INR","value":0,"string_value":"₹0.00","subunit_to_unit":100},"publisher_id":813517112,"publisher_name":"Pilani Soft Labs Pvt. Ltd","publisher_profile_url":"/publisher/ios/813517112","rating":4.68005538354193,"rating_breakdown":[13320,4246,13650,53415,373989],"rating_count":458620,"country_release_date":1383523200000,"current_version":"8.6.6","file_size":236361728,"first_released_in":["US","AU","CA","CN","FR","DE","GB","IT","JP","KR","RU","DZ","AO","AR","AT","AZ","BB","BY","BE","BM","BR","BG","CL","CO","CR","HR","CZ","DK","DO","EC","EG","SV","FI","GH","GR","GT","HK","HU","IN","ID","IE","IL","KZ","KE","KW","LB","LT","LU","MO","MG","MY","MX","NL","NZ","NG","NO","OM","PK","PA","PE","PH","PL","PT","QA","RO","SA","SG","SK","SI","ZA","ES","LK","SE","CH","TW","TH","TN","TR","UA","AE","UY","UZ","VE","VN","BO","EE","LV","NI","PY","KH","MZ","YE","BH","CY","MT","BJ","BF","CG","JO","LA","ML","SN","TZ","UG","ZW"],"minimum_os_version":"16.0","publisher_country":"India","recent_release_date":1784073600000,"release_date":1383529267000,"release_status":"WORLDWIDE_RELEASE","supported_languages":["KM","EN","ID","MS","ZH","ES","VI"],"worldwide_release_date":1383523200000,"store_removal_date":null,"cohort_id":"cohort_660bde676237396a193c64c2","worldwide_last_month_revenue":{"unit":"cent","type":"currency","currency":"USD","value":100000},"worldwide_last_month_downloads":{"unit":"unit","type":"integer","value":400000},"category_rankings":{"app_id":733712604,"country":"IN","ipad":{"top_free":null,"top_grossing":null,"top_paid":null},"iphone":{"top_free":{"all_categories":102,"primary_categories":[{"6003":8}],"sub_categories":[]},"top_grossing":null,"top_paid":null}}}