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Thanks!","version":"10.1.0","date":"2018-12-18T00:00:00Z","rating":4,"app_id":712829172,"username":"killer kouki","title":"Good app; minor usability improvements needed","country":"US","tags":["feature_requests","performance_and_bugs"],"review_id":3545931521},{"content":"We updated our boiler (UK)  and were told that for app access to our hot water and heating system, Hive was basically the only option. \nWe have had issues with the hub since day one and we’ve found Hive’s team very difficult to work with. We haven’t wanted to subscribe to their premium service as it’s not something which we need, and as a result, Hive have refused to provide any support when their hardware malfunctions. Almost daily issues with the hub and thermostat going offline, so remote control of the system impossible. Have tried troubleshooting numerous times and even had the original installer come back to try to fix it- but the problem is with the Hive system and they’re apathetic to the matter. \n\nIf we had to redo it, which is seeming to be more and more likely as the days go on, we would not allow a Hive system to be installed.","version":"14.4.2","date":"2026-01-23T00:00:00Z","rating":1,"app_id":712829172,"username":"gr8cy","title":"Product not trustworthy","country":"US","tags":["service","customer_support","performance_and_bugs","pricing"],"review_id":13665944877},{"content":"So far I’ve enjoyed the use of the HIVE. I like the convenience of being able to turn lights on and off, as well as adjusting my thermostats (up and down stairs) without being at home. \n\nDownside is sometimes I have to adjust the AC twice before it actually accepts the change. 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Already trusted by more than 2 million customers, our clever technology is changing the way homes use, store and generate energy for the better. So we can get Britain living more sustainably every day.<br><br>INTRODUCING THE NEW HIVE APP<br>Our better-than-ever app has even more features to make saving energy easier – all based on feedback from real Hive users.<br>\t•\tPersonalise your dashboard to show your most-used devices first for quicker control.<br>\t•\tTrack budgets, check your history and discover more ways to save with Trends.<br>\t•\tSwitch on your devices, set smart actions and control it all from the dashboard.<br> <br>HIVE THERMOSTATS<br>\t•\tGet everything you need to take control of your heating with the best-selling Hive Thermostat - or choose the Hive Thermostat Mini for all the benefits at an even more affordable price.<br>\t•\tSet energy-saving schedules, boost the temperature and get alerts if you’ve accidentally left the heating on.<br>\t•\tSave energy and protect your heating system with built-in features like Frost Protection and Holiday Mode.<br>\t•\tBoost your control with smart Hive Radiator Valves and save by never heating a room you’re not using.<br>\t•\tUpgrade to Hive Heating Plus for even more ways to save, including insight tools, budget tracking and personalised recommendations.<br> <br>HIVE EV CHARGING<br>\t•\tMake the switch to EV easier with Hive EV Charging, including a smart home charger, installation by British Gas and simple control via the Hive app.<br>\t•\tPair it with any British Gas electricity tariff to access SmartCharge – our revolutionary scheduling tool that automatically charges at the greenest and cheapest times. Then, get any money you’ve saved credited on your next bill.<br>\t•\tOr if you’re a new customer, get exclusive access to FreeCharge for a year of free charging on us!<br>\t•\tSee how much you’re spending in the Hive app and get real-time updates when your car’s ready to go.<br> <br>HIVE LIGHTS, SENSORS & PLUGS<br>\t•\tSet the mood with a swipe and get light where you need it with our ultra-efficient bulbs.<br>\t•\tMonitor power-hungry appliances with smart plugs, so you can see how much energy you’re using at any time.<br>\t•\tLink your whole smart home together with Motion Sensors and get it saving energy without lifting a finger.<br> <br>*NEW* HIVE SOLAR<br>\t•\tGet everything you need to power your home with greener, renewable energy, including solar panels, home battery, expert installation and full app control.<br>\t•\tGenerate free green energy from the sun, store what you don’t use with a solar battery and sell any you don’t need back to the grid.<br>\t•\tPair it with the Hive Solar Saver tariff from British Gas and save hundreds on your energy bills.<br><br><br>Discover more at hivehome.com","app_summary":"Hive, published by a United Kingdom-based company. 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