{"game_intel_data":{},"featured_reviews":[{"content":"Just tried the new app…..well thats a step back, as it does not allow me access to the heating and hot water on the ipad. It seems t work ok on the iphone, just not the ipad. I also dont understand why the want to change the interface. There is an old adage, “Don’t fix what a’int broke” leave it alone, it works at the moment so why change it. Just trying to justify their job…. Just had a request from the developer to carry out some actions. Delete the app, restart ipad and reinstall….and it should work. I had to restart the Hive hub, and then it worked. Not sure what was going on, but it appear to work. Will try  for a while and see if its reliable. Not sure why its user interface was changed, as i said earlier, it works so why alter it. I will however try it for a while and update with my feeling later.\nUpdate. I have been using the newer beta version, and have to say I am starting to grow to like it. Still has the occasional glitch, but starting to find it easier to use and it now works with Siri. \nSo I have to say, I am starting to like it.","version":"11.6.1","date":"2024-01-09T00:00:00Z","rating":4,"app_id":712829172,"username":"J1956gb","title":"Poor update","country":"GB","tags":["performance_and_bugs","cross_platform_consistency","updates_and_maintenance"],"review_id":10804000047},{"content":"I've enjoyed my entry into the world of home automation with Hive, but it's time to call it a day and move on. The system works most of the time, it doesn't require lots of fiddling or support. On the odd occasion when things do not work, switching on and off, or waiting for the hive services to be restored is all that's needed. It's very hard to get my data out into other systems though. It would be nice to use all those temperature readings for other things, but I can't. It would be nice to use ifttt to enable my internet switches to do more than just switch bulbs on and off (why bother enabling lights in ifttt if you only add on/off?) Everything's expensive too, I've stopped buying hive bulbs, I can get an Alexa supported colour bulb from Xiaomi for £7, why would I pay £44 for the same from hive? Similar for the new camera. The final straw was the recent announcement that new features may only be available to people who pay another £60 per year for Hive Live. This will put most people off and marks the beginning of a slow death of this service. I'm looking for better value options now, that play better with other services, especially for lights, sensors and cameras. Heating may take a little longer.\n\nEdit: putting our heating history behind a £4/month paywall is just about what I’d expect from Hive at this point. If I move home I’ll leave Hive behind and choose differently next time.","version":"10.46.1","date":"2021-12-13T00:00:00Z","rating":2,"app_id":712829172,"username":"Rj85358004","title":"Works, but doesn't play with others, and now new charges.","country":"GB","tags":["performance_and_bugs","accessibility","monetization"],"review_id":8124905393},{"content":"Always crashing. No option to select time frames for camera footage so when the app does crash it takes you right back to the most recent recordings for you to spend ages and ages going back through 1800 videos and then it crashes again. Contacted for support previously because camera goes offline (tonight from 20:35 until 00:46) and I have no footage between those times. Camera set to highest sensitivity but does not record everything often cutting out chunks and ridiculously short clips cutting action into pieces which has proved not helpful. Have abusive neighbours and need this as evidence for police but £180 camera is useless. As well as this, voice controls are pointless as it takes so long for the app to open that whoever was at the door has gone before the app will open. Really helpful when the postman is there and I’m changing my daughter! For the prices you charge for the equipment and installation you ought to have a half decent bloody app! Also having to pay extra for 30 day play back after spending soo much money with you is a massive slap in the face. 30 day play back should be standard! Would not recommend to anyone as there are far better competitors than this. Unfortunately we have too many hive products to make it economical to change! Even your customer service agreed your app is rubbish what does that tell you! Anyone downloading this after buying a product who sees my view do yourself a favour and return then go buy from Nest or similar!","version":"10.45.1","date":"2021-10-18T00:00:00Z","rating":1,"app_id":712829172,"username":"xXxKimidollxXx","title":"Terrible 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Already trusted by more than 2 million customers, our clever technology is changing the way homes use, store and generate energy for the better. So we can get Britain living more sustainably every day.<br><br>INTRODUCING THE NEW HIVE APP<br>Our better-than-ever app has even more features to make saving energy easier – all based on feedback from real Hive users.<br>\t•\tPersonalise your dashboard to show your most-used devices first for quicker control.<br>\t•\tTrack budgets, check your history and discover more ways to save with Trends.<br>\t•\tSwitch on your devices, set smart actions and control it all from the dashboard.<br> <br>HIVE THERMOSTATS<br>\t•\tGet everything you need to take control of your heating with the best-selling Hive Thermostat - or choose the Hive Thermostat Mini for all the benefits at an even more affordable price.<br>\t•\tSet energy-saving schedules, boost the temperature and get alerts if you’ve accidentally left the heating on.<br>\t•\tSave energy and protect your heating system with built-in features like Frost Protection and Holiday Mode.<br>\t•\tBoost your control with smart Hive Radiator Valves and save by never heating a room you’re not using.<br>\t•\tUpgrade to Hive Heating Plus for even more ways to save, including insight tools, budget tracking and personalised recommendations.<br> <br>HIVE EV CHARGING<br>\t•\tMake the switch to EV easier with Hive EV Charging, including a smart home charger, installation by British Gas and simple control via the Hive app.<br>\t•\tPair it with any British Gas electricity tariff to access SmartCharge – our revolutionary scheduling tool that automatically charges at the greenest and cheapest times. Then, get any money you’ve saved credited on your next bill.<br>\t•\tOr if you’re a new customer, get exclusive access to FreeCharge for a year of free charging on us!<br>\t•\tSee how much you’re spending in the Hive app and get real-time updates when your car’s ready to go.<br> <br>HIVE LIGHTS, SENSORS & PLUGS<br>\t•\tSet the mood with a swipe and get light where you need it with our ultra-efficient bulbs.<br>\t•\tMonitor power-hungry appliances with smart plugs, so you can see how much energy you’re using at any time.<br>\t•\tLink your whole smart home together with Motion Sensors and get it saving energy without lifting a finger.<br> <br>*NEW* HIVE SOLAR<br>\t•\tGet everything you need to power your home with greener, renewable energy, including solar panels, home battery, expert installation and full app control.<br>\t•\tGenerate free green energy from the sun, store what you don’t use with a solar battery and sell any you don’t need back to the grid.<br>\t•\tPair it with the Hive Solar Saver tariff from British Gas and save hundreds on your energy bills.<br><br><br>Discover more at hivehome.com","app_summary":"Hive, published by a United Kingdom-based company. 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