{"game_intel_data":{},"featured_reviews":[{"content":"While I like the concept, not sure about long term membership with GymPass.  Responses to reviews keep mentioning overall wellness, etc.  I’d bet most people are paying for GymPass for just that, passes to a variety of gyms. Focus on making that the best it can be.  There are a zillion other “wellness” apps that are free or a whole lot cheaper with better functionality (ie the Peloton app at $14/month).  And if the price continues to go up I’ll go back to my old gym membership, add a $25 Planet Fitness black card membership for when I travel, and it will be cheaper while also supporting my local independent gym, so win win.\n\nThe algorithm and forced location access should better manage what members see on the app Home Screen.  I do not want to see list of virtual trainings or pushing one on one training with trainers that are located in NY when I’m in RI.  It takes multiple steps to actually see gym I’m at then get to check in screen, which is annoying.  Information about one check in, how to sign up for classes, etc. is time consuming and difficult to find.  3/4 of the time I have to call and ask the process or sign up for a class, which is a pain for me and probably for the facility.  \n\nI also keep getting messages to reactivate my Gympass, when my membership is paid (was actually charged twice this month), so stop!","version":"9.95.0-17487","date":"2023-03-09T00:00:00Z","rating":3,"app_id":703761434,"username":"SamCadia","title":"Too many app ads, price increase after 1 month, we’ll see","country":"US","tags":["accessibility","localization","monetization"],"review_id":9693839356},{"content":"I love the concept of gympass since my employer offers this at a discounted rate. I travel a lot for work so it gives me access to tons of gyms. However, the app is super clunky, and customer service is slow and unresponsive. The biggest thing that will inevitably make me cancel my membership is the inaccuracy of data on the gyms, and more so - gyms not honoring what is described in the app. For instance, I showed up to do a workout, and the location was wrong. I ended up looking up the gym on google to find they were at a totally different location. Another instance was I showed up to do a workout at a gym, and the owner of the gym had no idea what gympass was and wouldn’t honor it. Another case where a gym didn’t honor it - at anytime fitness, the app says you will receive a key fob for access after your first visit. I get to the gym, and they said - no way that’s not happening, and you can only come in during office hours which is 11-5...so pretty much pointless bc who with a normal job actually works out then? On top of all this - there’s no great way to get in contact with support. I’ve called their support number - no answer. I email the support address, and still haven’t received a response 2 days ago. Probably going to cancel this until things get better.\n\nUpdate. I have been using gympass for 3 years. However, with the huge price increase, it’s just not worth it for me and I will be looking at classpass. For it already being subsidized by my company, paying $220 a month is absurd. The app has not improved at all - still very clunky, but I will say customer service is very responsive.","version":"9.128.3-18230","date":"2023-05-10T00:00:00Z","rating":3,"app_id":703761434,"username":"Canknock","title":"Great concept, poor execution and inaccurate gym info","country":"US","tags":["performance_and_bugs","service","localization","monetization","updates_and_maintenance"],"review_id":9912322426},{"content":"Just want to start out by saying I love the Gympass service. However lately I’ve had issues with booking some of my favorite classes. It seems like the different scheduling integrations are a little buggy and don’t consistently update or show the correct schedule. For example my favorite yoga studio switched from MindBody to Glofox for scheduling, both of which Gympass has integrations for. Since the switch I’ve been unable to consistently sign up for classes. Another issue is that Gympass seems to largely outsource customer service to their gym partners, which makes sense but is also massively frustrating from a user experience perspective as I am left waiting to hear back from different gyms about whether my issue is resolved. The only other thing I can do for customer service is fill out the form on the app/site and wait for an email. The helper bot is not helpful as all it does it point one towards  the faq articles. All in all, the gym pass service is carrying the middling app experience. It’s disappointing to have such a great service administered by a mediocre app.","version":"3.215.3","date":"2021-01-09T00:00:00Z","rating":3,"app_id":703761434,"username":"tiny-sheep","title":"Inconsistent behavior","country":"US","tags":["sound_and_music","performance_and_bugs","service","updates_and_maintenance"],"review_id":6850269170}],"related_apps":[{"app_id":1453444814,"app_view_url":"/ios/us/avocado-apps-llc/app/gymrats-fitness-challenge/1453444814/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/3f/f2/ac/3ff2ac1f-b7f6-9898-940f-1922b2fc4343/AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/150x150bb.jpg","name":"GymRats · Fitness challenge","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":1087079571,"publisher_name":"Avocado Apps, 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