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I purchased the Imagix ball and the device itself powers on and verbally instructs me to “go to the app and add device.” Unfortunately, the iOS app has no Add Device or Wi-Fi setup option anywhere. The Devices tab is read-only (“No results”) and the Profiles menu only shows “My Account” and “Back to Lobby.” There is no pairing or onboarding flow exposed in the app at all. I reset the device, reinstalled the app, and followed all instructions, but the app never enters device discovery. This appears to be an app side UI or pairing flow failure, not user error. As a result, a $200 product sold at major retailers cannot be set up. 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I’m going to give the developers 1 more week to fix the issue, if not then I’ll unfortunately have to return this item. Which is sad because it’s one of the Christmas gifts my son was looking forward to the most.\n\nApp Version 1.1.1 - Build 154","version":"1.1.1","date":"2025-12-27T00:00:00Z","rating":1,"app_id":6748366143,"username":"SebaCeboiia","title":"Can’t add device via the app","country":"US","tags":["installation_and_setup","performance_and_bugs","customer_support"],"review_id":13559020860}],"related_apps":[{"app_id":970448113,"app_view_url":"/ios/us/bubadu-information-technology-ltd/app/ice-candy-fun-ice-cream-game/970448113/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/39/3e/6d/393e6db8-3206-b383-312c-609e91167c2d/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/150x150bb.jpg","name":"Ice Candy - Fun Ice Cream Game","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":517313510,"publisher_name":"BUBADU information technology 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