{"game_intel_data":{},"featured_reviews":[{"content":"First, with regard to the application, there are two main problems. The first problem is that when you make a reservation and when you reach the last step of payment, it tells you that there is an error. Try again and try once and twice until you can reach the payment. The second problem is that the application does not show flight times, but only shows you the date and price of the flight, but Time does not show it, and this I think is a major defect in the application","version":"8.5.0","date":"2022-12-02T00:00:00Z","rating":1,"app_id":668515002,"username":"jaafar s a","title":"A","country":"AE","tags":["performance_and_bugs"],"review_id":9351375164},{"content":"I had a deeply disappointing experience at Abu Dhabi Airport while traveling with Air Arabia. The issue was never about excess baggage—I paid the fees without dispute. The real problem was the unprofessional and discriminatory behavior of Air Arabia staff. One staff member, Qaiser, made racial remarks to my wife and physically pushed my 1.2-year-old son off the baggage conveyor belt instead of simply asking me to remove him. Another staff member, Eisa, was also rude and escalated the situation. When I objected to their behavior, they threatened to call the police, misuse their authority to offload us from the flight, and intimidate us. The police were indeed called but found no wrongdoing on our part.\n\nThey also changed the departure gate without informing us, adding to the frustration\n\nDespite multiple emails and complaints, Air Arabia has denied any wrongdoing, refused to acknowledge the mistreatment, and only offered a minimal AED 480 compensation, which I have no interest in. Now, after repeated follow-ups, they have officially stated that they will not investigate further.","version":"11.5.0","date":"2025-02-07T00:00:00Z","rating":1,"app_id":668515002,"username":"ba2310dr","title":"Very disappointing","country":"AE","tags":["performance_and_bugs","social_and_community","monetization"],"review_id":12283387914},{"content":"I had a frustrating experience using the Air Arabia mobile app. While booking an international ticket for my mother-in-law, the app did not ask for passport details during the booking process. However, when I later tried to manage the booking online, it suddenly asked for the passport number, causing unnecessary stress and confusion.\n\nFor international travel, passport details are essential — and they should be requested clearly during the booking itself, not hidden until later. The app also lacks proper instructions or reminders, and the user experience feels outdated and confusing.\n\nAir Arabia should seriously improve this system to avoid problems for customers. Clear communication and a smoother, more transparent booking process would make a big difference.","version":"12.4.0","date":"2025-06-20T00:00:00Z","rating":1,"app_id":668515002,"username":"joy fernadous","title":"Disappointing Experience with the Booking System","country":"AE","tags":["service","feature_requests"],"review_id":12795499570}],"related_apps":[{"app_id":751096907,"app_view_url":"/ios/ae/wego-pte-ltd/app/hjz-tyrn-wfndq-wyjw-wego/751096907/","country":"AE","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/88/db/2c/88db2cc2-d2d0-8553-6625-bc04bc334093/appIcon-0-1x_U007epad-0-1-0-sRGB-85-220-0.png/150x150bb.jpg","name":"حجز طيران وفنادق - ويجو Wego","os":"ios","price":{"currency":"AED","value":0,"string_value":"0.00 د.إ","subunit_to_unit":100},"publisher_id":751096910,"publisher_name":"WEGO PTE. 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You can search, book, add extras and manage your flights all in the palm of your hand.<br><br>What can you do with this app?<br><br>- BOOK FLIGHTS:<br>The quickest way to search and book Air Arabia flights.<br><br>- MANAGE YOUR BOOKINGS:<br>Modify your flight dates or add extras to your booking (baggage, seats, meals...).<br><br>- CHECK-IN ONLINE:<br>Check-in online for your flight and avoid the queues at the airport.<br><br>- FLIGHT STATUS:<br>Check the flight status and always reach the airport on time.<br><br>- LATEST PROMOTIONS<br>Stay updated with our special offers and discounts.<br><br>- MULTI-LANGUAGE SUPPORT:<br>Our iOS app is available in English, Arabic, French, Spanish, Italian and Russian.<br><br>- LOGIN AND SAVE YOUR DETAILS:<br>Login once and load your profile so that never enter your passenger and contact details again.<br><br>- EARN AND REDEEM AIRREWARDS POINTS:<br>Earn up to 10% cashback on all your bookings. Redeem your earned points at the time of payment or after the flight.","app_summary":"'Air Arabia', published by a United Arab Emirates-based company. The app was last updated on 27 February 2026. Released in United Arab Emirates on 09 July 2013 and globally on 09 July 2013. 'Air Arabia' belongs to the 'Travel' category maintaining a content rating of '⁧٤+‬'. In United Arab Emirates, 'Air Arabia' ranked 12th on the 'Top Free iPhone Apps' chart in the 'Travel' category. Last month's estimates were 40k downloads. The app is available in United Arab Emirates, Saudi Arabia, and France and being advertised actively. 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