{"game_intel_data":{},"featured_reviews":[{"content":"I liked the overall experience with the app. However there are certain features or rather missing features which I don’t like.\n\n1. Once you add any item in the cart it will not show whether it is out of stock or not until you confirm the order. This is very frustrating sometimes. For example, when I have to place an order for 1500rs to get some discount, I will add all the items and finally thinking my cart value is above 1500 and then later I realise after tapping on confirm order that few items have gone out of stock. Therefore, instead of adding extra button to do so, why don’t you just add that feature every-time when a user taps on the cart button. This is a common feature across all such kind of apps(amazon, flipkart, etc). \n\n2. I don’t understand why the order is compulsory defaulted to COD, when online payment fails. I understand that you still provide option to the user to pay again but that still has some disadvantages. For example, once I placed an order and want to pay using payZapp and if I forgot to use promocode before making final payement, then if I cancel my transaction, my order is auto converted to COD. But then If I again want to pay using payzapp, I can’t see that option.  Due to which I first have to wait for 15-20 min until payment processing is confirmed from your end and then cancel the order and place again. This feature is not understood by me to be frank. I have not seen such feature in any other apps. Just cancel the order if payment doesn’t went through and let the user try again for payment. But, its personal choice, some people might like this feature.","version":"5.2.3","date":"2020-08-09T00:00:00Z","rating":4,"app_id":660683603,"username":"vivekrawat15","title":"Good app withe some drawbacks","country":"IN","tags":["monetization","performance_and_bugs"],"review_id":6299348119},{"content":"Big Basket app works like a charm, well almost. There are issues with product search as certain products don’t show up in the search result, while I can see them in the previous order item lists and can view the product page from there. Also, the search engine and product information should be updated with regional names of the products/items, especially veggies, so that it will be easier for people to search using the regional or colloquial names.\nStill, BB is one of the best in the industry with fast response and action taken time on customer complaints, at least for me.\nOne more improvement that can be done is providing a voluntary option for the customers where in they can opt-in for brand replacement if the selected brand of an item is not available at the time of packaging. Like, if I have ordered one particular brand of unsalted butter and at the packaging, if that brand is not available then instead of cancelling and refunding that item, you go for the next brand which is closest/exact to the price of the brand which I selected. This can help out customers to not go out of stock of an item, even when their preferred brand is not what they have got.","version":"5.1.6","date":"2020-06-04T00:00:00Z","rating":4,"app_id":660683603,"username":"drunkrick_c","title":"Big Basket is a life saver!","country":"IN","tags":["updates_and_maintenance"],"review_id":6032967857},{"content":"These worst people are least concerned about customer’s health, if the customer die also they are not at all worried about it nor they care about it they only need money and that is there only Goal to kill people by selling expired products. I had ordered a Amul cheese slice from BIGBASKET on 22nd November 2024 for which the EXPIRY date is 17th November 2024 but also the store people who don’t have sense have sold the expired product without checking anything I got to know this on 15th December 2024 after which I reached to the customer care but even these people don’t talk with sense and told me that the delivery date has crossed 7 days so we cannot raise any issue for your concern and ended up the call . I request KARNATAKA FOOD DEPARTMENT to look into this issue and make sure no customer gets this type of service from any company or stores or etc…… and common people don’t face these issues and suffer from diseases caused from these companies who are selling expired products to the customer and are least bothered about the complaints or concerns raised by the customer and even AMUL must be shameful for selling expired products to these companies. I hope from this review at least few people who read it gets a precaution about the scams being done by these companies against the customers. I wonder how these people have 4.5+ STARS RATING even after there are so many complaints from numerous customers and after providing this type of service.","version":"8.1.5","date":"2024-12-16T00:00:00Z","rating":1,"app_id":660683603,"username":"Darshu Darshan","title":"Big basket is a scam","country":"IN","tags":[],"review_id":12070055057}],"related_apps":[{"app_id":1522085683,"app_view_url":"/ios/in/jio-platforms-limited/app/jiomart-online-shopping-app/1522085683/","country":"IN","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/5f/e8/d4/5fe8d4a6-1cac-aba6-f401-30dc232bdbf9/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/150x150bb.jpg","name":"JioMart Online Shopping App","os":"ios","price":{"currency":"INR","value":0,"string_value":"₹0.00","subunit_to_unit":100},"publisher_id":1599263646,"publisher_name":"JIO PLATFORMS 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