{"game_intel_data":{},"featured_reviews":[{"content":"I have been using Mashreq Biz since the last few years. I am glad to say the App is too good and keeps upgrading often. Though we don’t have a person to talk too any concern registered via the call centre or email is resolved in record time. The SLAs and response time is splendid. I suggest Mashreq Biz to any business user.","version":"1.33","date":"2025-04-28T00:00:00Z","rating":5,"app_id":6566188410,"username":"russell puru","title":"Service Par Excellence .","country":"AE","tags":[],"review_id":12594461388},{"content":"I am extremely disappointed with the service quality. I have been continuously raising complaints for the past 20 days, yet the issue remains completely unresolved.\n\nDespite paying monthly fees for this business banking service, the mobile application has no usable features at all. I am unable to perform even basic functions such as transfers, adding beneficiaries, or managing account settings. This has severely affected my business operations.\n\nIt is unacceptable that a paid business account remains non-functional for such a long period without any concrete resolution or accountability. I expected a professional level of service, especially for a business banking platform.\n\nI strongly request immediate action to fully activate all application features or provide a clear resolution timeline. If this matter is not resolved promptly, I will be forced to escalate the complaint further.\n\nI look forward to your urgent response.","version":"2.4.0","date":"2026-02-08T00:00:00Z","rating":1,"app_id":6566188410,"username":"Asma Ilyas Muhammad","title":"No App features available","country":"AE","tags":["service","customer_support","performance_and_bugs","pricing"],"review_id":13725795943},{"content":"Finally NEOBIZ living in 2024, this app is not wow, but just because the old app was useless more then windows 94, it was a shame for a big bank operating with the old app for too long. Keep on improving and think ahead, this where you should have been 5 years back good work!","version":"1.23","date":"2024-12-21T00:00:00Z","rating":5,"app_id":6566188410,"username":"Heat Your App","title":"Dr Ahmad","country":"AE","tags":["feature_requests"],"review_id":12087783694}],"related_apps":[{"app_id":6744912137,"app_view_url":"/ios/ae/al-etihad-credit-bureau/app/etihad-credit-bureau/6744912137/","country":"AE","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/50/03/fa/5003fad9-9b3f-e60f-0b12-704a681f6bfd/AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/150x150bb.jpg","name":"Etihad Credit Bureau","os":"ios","price":{"currency":"AED","value":0,"string_value":"0.00 د.إ","subunit_to_unit":100},"publisher_id":1375991736,"publisher_name":"Al Etihad Credit 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Mashreq Biz is more than just an app, it is a complete digital banking solution that helps you manage your business banking on the go, with ease and convenience.<br><br>Mashreq Biz features include:<br><br>- Transaction Queue: Initiate transactions from your online business bank account and approve them instantly through the mobile app<br>- Money Transfers: Transfer funds within Mashreq or internationally with the flexibility of special FX deal rates, all from your online business account.<br>- Cardless Cash: Withdraw cash from any Mashreq ATM without a Business Debit Card using the Mashreq Biz app<br>- Bill Payments: Easily pay credit card bills and make instant payments to Etisalat, Du, utility providers (DEWA, SEWA, ADDC), Salik, and Naqodi Wallet directly from your business account.<br>- And much more: Apply for a cheque book, view statements, and activate or block your Debit Card all digitally<br><br>Simplify your business banking with Mashreq Biz, the award-winning platform from Mashreq, the UAE's oldest private bank with over 50 years of experience. 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