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Unpleasant interaction with a customer support representative which kept saying that it was my fault that I increased the taxi fare myself. When I asked how i can check in app that i myself increased the rate, the support did not give me the answer. I do not mind paying the taxi fare if I agree to it, but it was not the case. Uklon just lost another client. I have been working in customer for years and the uklon customer service needs some training as well!!!","version":"6.72","date":"2021-11-27T00:00:00Z","rating":2,"app_id":654646098,"username":"VK143675","title":"Awful Customer Service and App itself is not customer friendly!!!","country":"US","tags":["service","monetization"],"review_id":8067998037},{"content":"- It’s almost impossible to get a car without manually increasing the price. Default surge is calculated poorly, and every time you have to guess what’s the price that will satisfy a driver, if any\n- You can’t see if there are any cars around when placing an order, and thus don’t know an estimate for pickup before the driver actually takes your order\n- Many drivers have tracking disabled, you can’t see where they are on the map, and thus don’t know when to meet the driver. Default estimate for pick up time is often wrong\n\n+ There are a couple of options that competitors don’t have just yet","version":"6.21","date":"2019-11-11T00:00:00Z","rating":2,"app_id":654646098,"username":"sleepwake","title":"Nice for drivers, poor client service","country":"US","tags":["accessibility"],"review_id":5122049569}],"related_apps":[{"app_id":1626073366,"app_view_url":"/ios/us/ukrainska-zaliznytsia-pat/app/ukrainian-railways/1626073366/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/03/96/cd/0396cd16-4325-8d56-05a5-3c94e367fb34/uzAppIcon-0-0-1x_U007ephone-0-1-0-sRGB-85-220.png/150x150bb.jpg","name":"Ukrainian Railways","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":1255968606,"publisher_name":"Ukrainska Zaliznytsia, 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on Any Network","custom_fields_filter_id":{"errors":["Invalid params values: [\"Active\"], name: \"Advertised on Any Network\""]}},"categories":[{"name":"Travel","id":6003},{"name":"Lifestyle","id":6012}],"content_rating":"4+","description":{"full_description":"Uklon: More than a taxi<br><br><br>Move around the city with Uklon!<br><br>Uklon is a car call service, thanks to which you can quickly and conveniently move around the city.<br><br>The Ukrainian service also operates in Tashkent.<br><br>Choose a car class according to your needs<br>Here you choose preferable car class: standard, comfort, business, station wagon, minibus or eco.<br><br>Save important addresses<br>Don’t waste your time, save frequently used addresses in the app to call a car in a few clicks.<br><br>Share your location<br>Send your geolocation to friends, mom, wife or colleague during the order.<br><br>Ride on the best route<br>Our system selects the best routes, thanks to which the driver will take you quickly and comfortably.<br><br>Manage the cost of your trip<br>If you are in a hurry, increase the price so that your order is a priority among drivers, reduce it if you want to save money. And don’t worry when the price is fixed - it will remain unchanged until the end of the trip.<br><br>Pay in any convenient way<br>Pay for your trips with a card or cash.<br><br>24/7 technical support<br>If you encounter technical problems in the app, our technical support is always ready to help.<br><br>Uklon is more than a taxi. It is a convenient and multifunctional app that will pick up a car to move around the city.<br><br><br>The service already works in 28 cities of Ukraine: Kyiv, Kharkiv, Zaporizhzhia, Vinnytsia, Ivano-Frankivsk, Poltava, Odesa, Dnipro, Lviv, Mykolaiv, Mariupol, Kherson, Kryvyi Rih, Bila Tserkva, Chernivtsi, Khmelnytskyi, Lutsk, Rivne, Ternopil, Uzhhorod, Kremenchuk, Kamianske, Kropyvnytskyi, Cherkasy, Chernihiv, Sumy, Zhytomyr, Kamianets-Podilskyi, on the territory of the Bukovel Ski Resort (Ivano-Frankivsk region).<br><br>*** Unfortunately, the service is temporarily unavailable in Mariupol. Mariupol is Ukrainian citiy!<br><br><br>If you have any suggestions, requests or find any mistakes, please contact us: ios@uklon.com.ua","app_summary":"'Uklon: More Than', published by a Ukraine-based company. The app was last updated on 30 July 2026. Released in US on 12 June 2013 and globally on 12 June 2013. 'Uklon: More Than' belongs to the 'Travel' category maintaining a content rating of '4+'. Last month's estimates were 80k downloads. The app is available in Ukraine, Uzbekistan, and Azerbaijan and being advertised actively. 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