{"game_intel_data":{},"featured_reviews":[{"content":"Honestly, my favourite store! I personally love Uniqlo since its debut in my city in PH. Coming to UK, I bought all my winter essentials from Uniqlo and all items did not disappoint. They last a long while too, my firsts clothes from them since 2020 are still in good condition. \n\nThe main reason I shop from them is the versatility of the designs and the quality. My 5 years items still are good for my 2025 items, YES because they lasted a good while I decided to continue shopping from Uniqlo to mix and match.\n\nMorever, I introduced Uniqlo to my british partner and just this month for the first time He initiated that we go to physically to Liverpool Uniqlo to shop!! My gosh, that suprised me!! Now he is changing he’s wardrobe to all Uniqlo! \n\nI’m not bluffing, the quality of the items has an immense impact on the public so I hope Uniqlo maintains their QUALITY BUT AFFORDABLE prices. They aren’t cheap but they so not overrated. It’s like buying luxury for the correct price it should be.\n\nI just am a Uniqlo gal now.","version":"25.6.4","date":"2025-09-25T00:00:00Z","rating":5,"app_id":6503727839,"username":"NikkiDenise8149","title":"High Quality Shopping","country":"GB","tags":["service","pricing"],"review_id":13184592988},{"content":"Dear Uniqlo - I’m a big fan of your clothes but you seem to always struggle with your digital offering. You’ve never been able to deliver a fast and efficient online shopping experience in the UK. What’s up? This latest update in particular hasn’t improved things. It’s an obvious and massive user experience fail to have to tap the search icon at the bottom to be able to browse departments - it’s completely counter intuitive and I was really confused the first time using the new website. Who is making these decisions? If you used the same conventions as all the other fashion retail sites I’m sure you’ll see a difference in conversion. Although this issue feels deeper than one poor UX decision and consistently failing to be able to deliver a strong online experience points to deeper problems with your team.","version":"7.36.5","date":"2024-10-06T00:00:00Z","rating":2,"app_id":6503727839,"username":"eeeteepee","title":"Why is your digital offering always bad?","country":"GB","tags":["performance_and_bugs","accessibility","updates_and_maintenance"],"review_id":11803341322},{"content":"I recently bought two half-turtleneck sweaters (size M) from UNIQLO Liverpool (postcode L1 8JF). When I got home, I realized the size wasn’t right and also noticed that one of the sweaters had a mark on it. The very next day, I went back to the store to exchange both for a smaller size and showed the mark to the staff.\n\nThe staff at first were very polite and said the exchange would be fine — I had already picked out two in the smaller size. But then a man claiming to be the manager came over, looked at the sweater for a second, and immediately accused me by saying “it wasn’t like that when you bought it.” I explained clearly that I had only bought it yesterday and hadn’t even worn it yet, but he insisted otherwise and said he could check the CCTV.\n\nAfter checking, he came back and said the same thing — that the mark wasn’t there when I bought it. I asked to see the footage (since I know I didn’t cause that mark), but he refused to show me and also refused to let me speak to anyone else. Even when I said I could come back later to talk to another manager, he still said no.\n\nThe way he handled it was rude, dismissive, and completely unprofessional. I felt disrespected and honestly shocked at how poorly I was treated over an item worth less than £20. In the end, I just asked for a refund for the other sweater and left the marked one there because I didn’t want to argue anymore.\n\nI’ve always liked UNIQLO, but this experience was unacceptable. The manager’s attitude and lack of respect for customers were appalling. I won’t be shopping at UNIQLO ever again","version":"25.10.0","date":"2025-10-30T00:00:00Z","rating":1,"app_id":6503727839,"username":"annabddhizbzhzbshaizvz","title":"Extremely Disappointing Experience at store – Poor Customer Service and Rude Manager","country":"GB","tags":["customer_support","service"],"review_id":13333735943}],"related_apps":[{"app_id":637660112,"app_view_url":"/ios/gb/westwing-gmbh/app/westwing-live-beautiful/637660112/","country":"GB","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/86/c9/8a/86c98a85-8103-daa4-9fb5-12889be94b04/AppIcon-0-1x_U007epad-0-1-sRGB-85-220-0.png/150x150bb.jpg","name":"Westwing: Live Beautiful","os":"ios","price":{"currency":"GBP","value":0,"string_value":"£0.00","subunit_to_unit":100},"publisher_id":637660115,"publisher_name":"Westwing 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Skip the wait + get free delivery with Click & Collect<br>- Save on delivery and skip the wait when you select Click & Collect. Pick up your order from any UNIQLO store at a time that suits you, free of charge.<br> <br>2. Scan barcodes to find your perfect size + fit<br>- Use your phone to scan the barcodes of your favorite pieces to easily check if nearby stores have your preferred size and colour. Plus, you can view reviews and other styling tips to help make shopping that much easier.<br> <br>3. It's back! Sign up for notifications when your favourites are back in stock<br>- Get notified when the style you’ve been eyeing up is back in stock with the app.<br> <br>4. It fits! MySize ASSIST<br>- Take the guesswork out of sizing with MySize ASSIST. Input your body measurements and preferred fit and we’ll recommend the size that we think would fit you best.<br> <br>5. 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