{"game_intel_data":{},"featured_reviews":[{"content":"Last Tuesday April 18, 2023 I rode a Grab car driven by your driver Romeo G. I was in a hurry because I was late for an appointment at Gateway Cubao. Arrived at Gateway Cubao, asked driver how much because I was paying cash. I paid him and ran to my appointment place. I totally forgot how much I paid the driver. Early morning of Wednesday April 19, 2023, somebody rang the doorbell at the house and my sister asked the man who he was looking for. The man asked my sister if she was the one who rode in his car to Gateway Cubao the previous day and my sister said it was me her sister so she woke me up. When I went to see who was looking for me, the man said he was Romeo, the Grab driver who drove me to Gateway Cubao and he was giving me the money I paid him the previous day and I was really surprised why. He said that I paid him 4,000 pesos but my ride was only 424 pesos. I overpaid this honest driver who parked his car and looked for me at the huge Gateway Cubao not even knowing where I was going. He showed me pictures of him looking for me inside the mall. I was so happy and amazed by your very honest and thoughtful driver who really looked for me to return this huge amount of money. I appreciate so much what he did and congratulate Romeo for being so honest, thoughtful and a nice person. He is a blessing to your Grab company and I wish all drivers are like him. God bless you more Romeo G. Thank you so much for your honesty and excellent service to your riders. To grab company you have an outstanding driver here!!!😊👍 by","version":"5.250.0","date":"2023-04-20T00:00:00Z","rating":5,"app_id":647268330,"username":"Jayumee","title":"Thank you to your Grab driver Romeo!👍","country":"US","tags":["social_and_community","monetization"],"review_id":9840202396},{"content":"For Singapore users, I recommend Grab over Deliveroo for food delivery. Here’s bad experience I had with Deliveroo. On April 1st, 2024, I ordered from Sushi Tei via Deliveroo, scheduled between 7:00 PM and 7:30 PM. Despite the app indicating that the driver was near at 7:30 PM, the order was erroneously marked as \"delivered\" at 7:40 PM, with neither the food nor the driver appearing. I immediately contacted Deliveroo’s customer support where the agent, Jose, claimed the driver attempted contact and left the food in the lobby, both of which were untrue. No evidence of these attempts was presented despite my requests. After spending over 20 minutes waiting in the lobby and receiving no satisfactory resolution, the options given were a refund or a re-delivery after an additional 90 minutes, both of which I found unacceptable. Following this frustrating experience, I reached out again to customer service to express my concerns. Sadly, it took two weeks for a response, only to be told that compensation would be limited to just the initial amount of the order. This lack of adequate resolution and the slow response time only added to my disappointment. This entire ordeal has significantly diminished my trust in Deliveroo’s service and reliability, especially when working late. The apparent dishonesty of the driver, coupled with the lackluster response from customer support, reflects poorly on Deliveroo’s commitment to customer satisfaction. I am now hesitant to use their service in the future, given the risk of experiencing similar issues again.","version":"5.301.0","date":"2024-04-14T00:00:00Z","rating":4,"app_id":647268330,"username":"Kwang40~","title":"Poor Handling and Disappointing Service by Deliveroo","country":"US","tags":["performance_and_bugs","service","monetization"],"review_id":11157864528},{"content":"I’ve been traveling around Asia for a couple of months now and have been using grab the whole time. The app is great and makes travel much easier, but I do have a problem with it. \n\nEvery time a user cancels a ride, it decreases some kind of score the user has. This is a problem, because there have been multiple times that I have had a driver bail on me and tell me that I have to cancel the booking in order to get another ride. After canceling maybe 4 or 5 rides over the course of a couple months, it is now much harder for me to book a grab compared to other users. I have had to retry booking multiple times, sometimes to no avail, when others I’m with were able to get a grab immediately. As a solo female traveler, this puts me at risk of getting stuck somewhere and possibly putting me in danger if I’m traveling at night and need to get away from a place. \n\nThere should be some way that the user can cancel a booking without getting penalized, especially if the grab driver forces you to cancel before you can get another ride. Or at the very least, the user’s score should be known to them and there should be a way to repair the score if it goes down. I wish the app were more user friendly in this way.","version":"v5.216.1","date":"2022-08-26T00:00:00Z","rating":3,"app_id":647268330,"username":"Gracie99 8","title":"Needs improvement","country":"US","tags":["performance_and_bugs","accessibility","feature_requests"],"review_id":9017812303}],"related_apps":[{"app_id":944875099,"app_view_url":"/ios/us/pt-goto-gojek-tokopedia-tbk/app/gojek/944875099/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/e2/fe/77/e2fe7717-8edb-8cbb-f215-19a07b4c8db4/AppIcon-0-0-1x_U007ephone-0-1-0-85-220.png/150x150bb.jpg","name":"Gojek","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":1692493274,"publisher_name":"PT. 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on Any Network","custom_fields_filter_id":{"errors":["Invalid params values: [\"Active\"], name: \"Advertised on Any Network\""]}},"categories":[{"name":"Travel","id":6003},{"name":"Food & Drink","id":6023}],"content_rating":"13+","description":{"full_description":"Get everything you need with Grab — the leading ride-hailing, taxi, food delivery, and grocery app in  Southeast Asia.<br><br><br>We offer essential everyday services to over 670 million people across Singapore, Indonesia, Malaysia, Thailand, Philippines, Vietnam, Cambodia, and Myanmar. <br><br><br>Grab offers various ride-hailing options, including 4-wheel and 2-wheel rides, and taxi booking. There’s also a diverse range of services including food order delivery from restaurants, prompt package delivery, and groceries from supermarkets, making it a leading delivery platform. <br><br><br>From ride-hailing to food and grocery delivery, Grab is your one-stop app for all your everyday needs in Southeast Asia.<br><br><br>Book a ride for any occasion and budget<br>Order a ride on Grab, the top ride-hailing and taxi app in Southeast Asia. Choose from a variety of transport modes, including cars, motorbikes, and buses, and get matched with a professional driver in minutes.<br><br><br>Food delivery for any craving<br>GrabFood: a leading food delivery app that allows you to easily order food from your favourite restaurants and get it delivered to your doorstep, making it convenient and hassle-free <br><br><br>Conveniently order food and groceries for delivery<br>GrabMart is a convenient food delivery app that allows you to order groceries and handpicked fresh produce from your favourite supermarket. <br><br><br><br><br>Secure and seamless cashless payments<br>GrabPay: A safe and secure mobile wallet where you can easily pay for Grab services, such as food and grocery delivery and taxis, as well as at local merchants <br><br><br>Reliable on-demand package delivery<br>GrabExpress: Order affordable, fast, and reliable courier service with insurance for your items<br><br><br>Rewards for using Grab<br>GrabRewards: Order food, ride and earn reward points for every dollar you spend and use them to redeem deals in the GrabRewards catalog<br><br><br>Grab is the only ride-hailing and food-delivery app you need. Whether you are searching for a taxi app, express food delivery, or grocery delivery, Grab has got you covered.<br><br><br>In addition to our renowned ride-hailing, taxi, and food delivery services, we also strive to promote economic empowerment for everyone in the region. We provide financial services such as wealth management, lending, cashless payments, and insurance.<br><br><br>Find out more about us at www.grab.com.<br>Grab offers the ability for users to receive personalized targeted advertising, offers, and updates from Grab and its partners and communications/advertising from certain third-party apps based on activity on your devices. Users may exercise opt-out choices under the Privacy and Consent Management sections within Settings within the app. For further details, you may refer to our Privacy Policy at www.grab.com/privacy.","app_summary":"'Grab: Taxi Ride', published by a Singapore-based company. The app was last updated on 28 March 2026. Released in US on 15 May 2013 and globally on 15 May 2013. 'Grab: Taxi Ride' belongs to the 'Travel' category maintaining a content rating of '13+'. In US, 'Grab: Taxi Ride' ranked 47th on the 'Top Free iPhone Apps' chart in the 'Travel' category. Last month's estimates were 2m downloads. The app is available in Vietnam, Indonesia, and Thailand and being advertised actively. 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