{"game_intel_data":{},"featured_reviews":[{"content":"Very easy, access to all banking needs, you can withdraw and deposit without cards, through omt or cash united if there is no Audi branches near to you, and everything is douable  from the app without referring to branch (stop card, change pin, change personal info as mobile nb, change primary acc on card…)\nVery recommended","version":"1.1.8","date":"2025-05-17T00:00:00Z","rating":5,"app_id":6470289984,"username":"92Sabbah.h","title":"Excellent User experience with NEO App","country":"LB","tags":[],"review_id":12665109135},{"content":"So since January 2026, the app just stopped sending me transaction notifications including SMS notifications. To make sure my notifications aren’t broken, I re-installed the app, logged out and back in. Nothing. I still receive occasional Neo promotional notifications from the app itself so this is how I know that the problem is not from my phone. I contacted support 3 times and 3 times they said they would get back to me and never did. Not even to investigate the bug. During chat once, the representative told me they did check and there was nothing wrong but it felt like he was gaslighting me and I am 100% sure something’s up. How will they improve if they don’t take people’s reports seriously?","version":"1.2.3","date":"2026-03-06T00:00:00Z","rating":1,"app_id":6470289984,"username":"Bernar.d","title":"Awful Customer Service Experience","country":"LB","tags":["notifications","customer_support","performance_and_bugs"],"review_id":13818141658},{"content":"After the economic crisis that Lebanon has faced in the past couple of years, it was a must to have an innovative and smart banking solution in our market like NEO.\nNEO has crashed the Lebanese banking sector by providing great solutions and easy to navigate online banking system. Every single function has been greatly designed and executed. To elevate the experience even more and to take it to another level, I would suggest adding the following 2 services:\n1- multi currency accounts: having the privilege to open accounts in other currencies like Euro or GBP, and to have the option of exchanging on live forex rates like USD to EURO or USD to GBP.\n2- Adding apple and google pay.\n\nAs a summary, great work and solutions. Some adds up could spice up the experience.","version":"1.1.6","date":"2024-12-24T00:00:00Z","rating":4,"app_id":6470289984,"username":"Maghanad","title":"Innovative App!","country":"LB","tags":["performance_and_bugs","game_progression","monetization"],"review_id":12101922095}],"related_apps":[{"app_id":1284243483,"app_view_url":"/ios/lb/tecfrac/app/whish-money/1284243483/","country":"LB","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/3e/41/93/3e419338-2f09-4030-e8a0-4ba357b67086/AppIcon-0-0-1x_U007emarketing-0-8-0-sRGB-85-220.png/150x150bb.jpg","name":"Whish 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Our goal is to simplify your financial transactions like never before.<br><br>With neo, you can effortlessly handle your finances right from your fingertips. Plus, you'll have access to our extensive network of Bank Audi ATMs across Lebanon, and without the need for a physical card. This offers you security, and adds an extra layer of convenience to your banking experience.<br><br>Our dedicated neo Contact Center is at your service around the clock, even on weekends and holidays. We're ready to answer your questions and guide you through your neo App.<br><br>Key Features:<br>-\tOpen a neo Account with reduced Fees in minutes.<br>-\tReceive International transfers to your neo Bank Account.<br>-\tReceive your payroll payment to your neo Bank Account<br>-\tLoad your Fresh USD Account effortlessly using any other Bank card. <br>-      Debit Card management.<br>-\tSend, receive or request Money from other neo clients using their Mobile Numbers or their QR codes.<br>-\tWithdraw & Deposit money on Bank Audi ATMs without a physical card.<br>-\tSettle your Bills hassle-free.<br>-\tGenerate an official Statement of Account (QR validated) right from the App.<br>-\tUpdate your Personal Information instantly.<br>-\tGet support from neo Dedicated Contact Center available 24/7.<br>-\tReceive Instant Notification upon every transaction made on your neo Accounts.<br>-\tLocate Bank Audi ATMs.<br><br>Stay tuned for exciting updates and announcements, as we're working on adding new features and benefits!","app_summary":"'neo by Bank Audi', published by a Lebanon-based company. The app was last updated on 10 June 2026. Released in Lebanon on 04 November 2023 and globally on 04 November 2023. 'neo by Bank Audi' belongs to the 'Finance' category maintaining a content rating of '⁧٤+‬'. In Lebanon, 'neo by Bank Audi' ranked 12th on the 'Top Free iPad Apps' chart and 5th on the 'Top Free iPhone Apps' chart in the 'Finance' category. Last month's estimates were < 5k downloads. The app is available in Lebanon, Saudi Arabia, and United Arab Emirates but not being advertised actively. Sign up / Sign in to learn more about the time spent, session durations, usage & engagement (DAU, WAU, MAU), retention, churn, marketshare, growth trends, and other market statistics.","subtitle":"","promo_text":""},"has_in_app_purchases":false,"installs":null,"language":"AR","support_url":"https://www.neo.com.lb","top_countries":["LB","SA","AE"],"valid_countries":["AE","AO","AR","AT","AU","AZ","BE","BF","BG","BH","BJ","BO","BR","BY","CA","CG","CH","CI","CL","CM","CN","CO","CR","CY","CZ","DE","DK","DO","DZ","EC","EE","EG","ES","FI","FR","GB","GE","GH","GR","GT","HK","HR","HU","ID","IE","IN","IQ","IT","JO","JP","KE","KH","KR","KW","KZ","LA","LB","LK","LT","LU","LV","LY","MA","ML","MM","MO","MT","MX","MY","MZ","NG","NI","NL","NO","NZ","OM","PA","PE","PH","PK","PL","PT","PY","QA","RO","RS","RU","SA","SE","SG","SI","SK","SN","SV","TH","TN","TR","TW","TZ","UA","UG","US","UY","UZ","VE","VN","YE","ZA","ZM","ZW"],"available_countries":["US","AU","CA","CN","FR","DE","GB","IT","JP","KR","RU","DZ","AO","AR","AT","AZ","BH","BB","BY","BE","BM","BR","BG","CL","CO","CR","HR","CY","CZ","DK","DO","EC","EG","SV","FI","GH","GR","GT","HK","HU","IN","ID","IE","KZ","KE","KW","LB","LT","LU","MO","MG","MY","MT","MX","NL","NZ","NG","NO","OM","PK","PA","PE","PH","PL","PT","QA","RO","SA","RS","SG","SK","SI","ZA","ES","LK","SE","CH","TW","TH","TN","TR","UA","AE","UY","UZ","VE","VN","BO","KH","EE","LV","NI","PY","AF","GE","IQ","LY","MA","MZ","MM","YE","BJ","BF","CM","CG","CI","JO","LA","ML","SN","TZ","UG","ZM","ZW"],"pre_order_countries":[],"website_url":"https://www.neo.com.lb","app_id":6470289984,"app_view_url":"/ios/lb/bank-audi/app/neo-by-bank-audi/6470289984/","country":"LB","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/8b/25/aa/8b25aa5a-9b89-b99e-e189-c51058889711/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/150x150bb.jpg","name":"neo by Bank Audi","os":"ios","price":{"currency":"LBP","value":0,"string_value":"ل.ل0.00","subunit_to_unit":100},"publisher_id":667486011,"publisher_name":"Bank Audi","publisher_profile_url":"/publisher/ios/667486011","rating":4.847868217054264,"rating_breakdown":[71,19,45,197,3796],"rating_count":4128,"country_release_date":1699081200000,"current_version":"1.2.6","file_size":225783808,"first_released_in":["US","AU","CA","CN","FR","DE","GB","IT","JP","KR","RU","DZ","AO","AR","AT","AZ","BH","BB","BY","BE","BM","BR","BG","CL","CO","CR","HR","CY","CZ","DK","DO","EC","EG","SV","FI","GH","GR","GT","HK","HU","IN","ID","IE","KZ","KE","KW","LB","LT","LU","MO","MG","MY","MT","MX","NL","NZ","NG","NO","OM","PK","PA","PE","PH","PL","PT","QA","RO","SA","RS","SG","SK","SI","ZA","ES","LK","SE","CH","TW","TH","TN","TR","UA","AE","UY","UZ","VE","VN","BO","KH","EE","LV","NI","PY","AF","GE","IQ","LY","MA","MZ","MM","YE","BJ","BF","CM","CG","CI","JO","LA","ML","SN","TZ","UG","ZM","ZW"],"minimum_os_version":"13.0","publisher_country":"Lebanon","recent_release_date":1781049600000,"release_date":1699081200000,"release_status":"REGIONAL_RELEASE","supported_languages":["EN"],"worldwide_release_date":1699056000000,"store_removal_date":null,"cohort_id":null,"worldwide_last_month_revenue":{"unit":"cent","type":"currency","currency":"USD","value":100000},"worldwide_last_month_downloads":{"unit":"unit","type":"integer","value":1000},"category_rankings":{"app_id":6470289984,"country":"LB","ipad":{"top_free":{"all_categories":null,"primary_categories":[{"6015":24}],"sub_categories":[]},"top_grossing":null,"top_paid":null},"iphone":{"top_free":{"all_categories":59,"primary_categories":[{"6015":4}],"sub_categories":[]},"top_grossing":null,"top_paid":null}}}