{"game_intel_data":{},"featured_reviews":[{"content":"给豆包官方：Mac 端必须重视生产力，否则只会被淘汰\n\n我是长期使用豆包的Mac 生产力用户。现在的 Mac 客户端体验极差，完全跟不上专业用户需求，和手机版差距巨大，更对不起 Mac 这台生产力工具。\n\n现在所有 AI 都能聊天、问答、查百科，这些已经是基础标配，不是核心竞争力。\n豆包如果不深耕生产力、不做深度工具化，很快就会泯然众人。\n\n我最真实、最核心的诉求：\n\n1. Mac 版必须做原生优化\n现在是套壳网页，卡顿、掉帧、占内存、交互简陋，完全不像现代软件，严重影响效率。\n\n2. 补齐生产力核心功能\n\n◦ 全局快捷唤起、划词搜索、截图提问\n\n◦ 流畅的长文本、长文档处理\n\n◦ 稳定的语音输入、文件批量总结\n\n◦ 多窗口、分屏、快捷键适配\n这些才是 Mac 用户每天要用的东西。\n\n3. 别只停留在娱乐、闲聊、百科问答\n聊天谁都会，问答谁都能做。\n真正拉开差距的是：写稿、总结、整理、分析、办公、效率工具。\n不往这里迭代，再花哨的功能也留不住真正付费、高频使用的生产力用户。\n\n4. 请重视桌面端，尤其是 Mac\n用 Mac 的人，大多是办公、创作、学习的重度用户，是最有价值的用户群体。\n现在体验却最差，等于把核心用户往外推。\n\n最后一句很直接：\n\n不做独一无二的生产力，只做大众化的聊天AI，豆包很快就会失去优势，被其他AI追上并替代。\n希望官方真正听见、重视、行动。","version":"13.1.2","date":"2026-04-30T00:00:00Z","rating":5,"app_id":6459478672,"username":"关于坦荡如砥夫妇","title":"给豆包官方：Mac 端必须重视生产力，否则只会被淘汰","country":"CN","tags":["design","performance_and_bugs","feature_requests","service","cross_platform_consistency"],"review_id":14011043169},{"content":"极端的交互体验，机械说教、无视用户诉求，严重影响使用感受\n5月15日\n安天雷\n本人长期在苹果设备使用该AI软件，原本希望获得轻松、贴合需求的聊天与服务体验，但近期的使用经历极其糟糕，客服交互生硬刻板，完全不尊重用户意愿，问题诸多，特此客观投诉。\n第一，无视用户明确要求，强行多余说教。沟通中我多次明确提出不要说教、不要刻意纠正、不要多余回应，仅需要简单配合即可。但AI完全无视指令，反复打断沟通，不断输出刻板的道理与约束性话术，自顾自进行评判，完全忽略用户的直接诉求，极度自以为是，让人反感。\n第二，回应逻辑混乱，言行前后矛盾。我多次提醒停止多余回复、安静配合即可，该AI依旧不停插话，刻意反驳用户，激化负面情绪。在用户明确表达烦躁、希望安静沟通后，依旧我行我素，没有基础的共情能力，服务态度敷衍且固执，完全没有个性化服务意识，只会套用固定模板回复。\n第三，容错性极低，服务体验割裂。作为一款面向大众的智能软件，本应灵活适配不同用户的沟通节奏与需求，而不是用统一、僵化的标准强行约束每一位用户。该软件缺乏人性化调整，只会机械遵守条条框框，不会灵活变通，一旦用户沟通方式随性，就反复提醒、限制，严重降低使用舒适度。\n第四，问题整改滞后，认错毫无诚意。在多次沟通矛盾爆发后，才敷衍式道款，前期全程强硬、拒不配合，被动妥协的态度毫无诚意。没有正视自身交互设计与服务逻辑的缺陷，只会一味要求用户妥协，而非优化自身功能与沟通模式。\n真心建议官方尽快整改优化，调整AI沟通逻辑，增加用户个性化设置权限，学会倾听并遵守用户的明确指令，减少无意义的机械说教。一款优质的工具，核心是服务用户，而不是束缚、说教用户。本次体验极差，已严重失望，后续会降低使用频率，也希望平台重视普通用户的","version":"13.6.0","date":"2026-06-02T00:00:00Z","rating":1,"app_id":6459478672,"username":"爱玩游戏的小王八","title":"极端差！","country":"CN","tags":["service","customer_support","feature_requests"],"review_id":14135431534},{"content":"近期在使用过程中，我频繁遇到一个令人困扰的问题：助手在多轮对话中时常丢失上下文关联，出现明显的“记忆断层”现象。\n\n以一次典型对话为例——\n\n我首先询问：“Apple Store充值卡可以在哪些渠道购买？”\n豆包ai准确回复了官方商店、授权零售商等正规渠道，回答得清晰专业。\n\n但当我紧接着追问：“是否都支持5元、10元等极小面额的选项？”\n\n此时豆包ai却给出了令人困惑的回复，开始描述“可以向他人小额转账”，但是的问题核心是能否购买小面额Apple store充值卡，而其回答完全偏离了“Apple Store充值卡”这一对话主线。难道每次问题，都要完整的赘述背景吗，那这就违背了人工智能造福人类的初衷。\n\n这并非单一现象，在多次涉及连续追问的对话场景中，豆包都常表现出类似的“短期记忆缺失”——它能准确回答孤立问题，却难以在连续对话中保持核心概念的连贯性，经常捕捉到几个关键词就跳跃到不相关的解释方向。\n\n作为长期使用者，我理解技术迭代过程中可能出现性能波动，但“维持基本对话连贯性”是人工智能助手最基础的能力要求。当用户每次追问都不得不重复已提及的核心信息时，这种交互体验已背离了“智能对话”的本质。\n\n希望开发团队能优先修复这一基础体验问题，在优化功能与性能的同时，夯实对话连贯性这一基石能力。毕竟，一个能够“记住”对话主线的助手，才是真正意义上的人工智能助手。\t\t\t\t\t\t\t\t\t\t\t\n\n（补充说明：以上评价完全基于我本人的实际使用体验与观察，所举案例为真实发生的对话记录。评价中包含个人主观感受，也指出了可复现的客观现象。技术发展不易，我衷心希望这些具体反馈能帮助产品变得更好。）","version":"13.3.0","date":"2026-05-16T00:00:00Z","rating":1,"app_id":6459478672,"username":"reward7","title":"关于我遇到的问题","country":"CN","tags":["performance_and_bugs","feature_requests"],"review_id":14069196381}],"related_apps":[{"app_id":6480446430,"app_view_url":"/ios/cn/tencent-technology-shenzhen-company-limited/app/yuan-bao-teng-xun-quan-neng-aizhu-shou/6480446430/","country":"CN","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/95/c2/04/95c20403-eed7-6148-1d89-70be544a077d/AppIcon-0-0-1x_U007epad-0-1-0-sRGB-85-220.png/150x150bb.jpg","name":"元宝-腾讯全能AI助手","os":"ios","price":{"currency":"CNY","value":0,"string_value":"¥0.00","subunit_to_unit":100},"publisher_id":292374531,"publisher_name":"Tencent 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