{"game_intel_data":{},"featured_reviews":[{"content":"This app is required for basically everything Qantas related and therefore I use it very frequently. Some features of contemporary apps are just missing like a dedicated settings menu, dark mode and login preferences. Also some of the pages take up to 30 seconds (if not more) to load and some choices like the “tick” on the flights section actually cancelling everything you’ve just done instead of confirming it make no sense and are extremely annoying.","version":"4.43.0","date":"2026-03-19T00:00:00Z","rating":5,"app_id":640437525,"username":"F1 Fer","title":"A bit clunky and outdated","country":"AU","tags":["feature_requests","performance_and_bugs","design"],"review_id":13864222522},{"content":"The app is not showing upgrade requests, letting me make them or showing what the status is (well, let’s be honest it’s always ‘rejected’ but a little piece of me has some kind of stupid hope that it won’t be). I called the platinum one help line (yep, the direct one for those of us who fly far too much and don’t have a life) and got told I don’t know how to use the app (as above, I don’t have a life because I’m on a plane far too often and pretty sure I know how to use the app). The website also doesn’t show it when in mobile form, and have to use a laptop to find out. \nThe best feature of the app though, is when it updates to say you’re boarding you can’t access the boarding pass for a good 3 mins so you end up standing to the side and wishing you’d got a paper one like 10 years ago.","version":"4.10.0","date":"2024-06-18T00:00:00Z","rating":3,"app_id":640437525,"username":"Canihavemy99cback?","title":"App doesn’t work for seats and upgrades","country":"AU","tags":["cross_platform_consistency","updates_and_maintenance"],"review_id":11394299834},{"content":"I actually hate this app and business so much, they forced me to download this app on my return trip home. Returning from international I had a transferring flight from Sydney Airport anyway in the international airport the pilots Qantas forgot to fill out the correct paper work when leaving and had to delay the plane once it was completely boarded for an hour. After this due to the late arrival they canceled our transferring flight despite the plane to Adelaide being delayed by an hour as well giving ample time to board it. As it was late they sent us to a hotel and this is where the part that annoyed me the most happened. They refused to send the boarding passes for the rescheduled flight and instead only made them available by downloading the Qantas app. After inconveniencing us by delaying the plane not sending tickets to a rescheduled payed for flight unless you downloaded their application is downright criminal.","version":"4.37.0","date":"2025-11-13T00:00:00Z","rating":1,"app_id":640437525,"username":"QantasSucksSoBadIMadeAnAccount","title":"Qantas is 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