{"game_intel_data":{},"featured_reviews":[{"content":"The decision of Idea to merge with the Vodafone may have benefitted both the companies but it has come as a rude shock to the customers of Idea and a customer like me who has started with Spice. There is no network and there is difficulty in calling as well receiving calls. My friends tell me that your phone remains switched off or you are not in the network as I have never switched off my phone. There is always a problem of Internet as most of the time, I have to rely on the WiFi. While using the internet, your phone hangs up due to the lack of internet connection and when you approach the distributors, they say the Company is not listening to their complaints. I am totally fed up and if it continues, I will go to a different service provider as I have virtually been left without a phone. Now they do not allow my review saying No nick name available.","version":"8.2","date":"2020-10-21T00:00:00Z","rating":1,"app_id":623834540,"username":"basubaranwal","title":"Poor service to No service","country":"IN","tags":["performance_and_bugs","accessibility","offline_functionality"],"review_id":6557315948},{"content":"I have ordered online prepaid sim of new connection of vi from there app .. which was urgent for me and as they tells us tge will deliver it within 24 hours but 5 days went on from the date i ordered and later on their customer care service is so bad that only tells that it will deliver tomorrow it takes time and gives all the meaningless reasons and cuts the phone directly ,later on they said cancel the sim if u want..later on i saw the reviews on google and you tube and i read the comments they have not delivered any of the sim of any customer till now everybody was giving a same feedback like me and they have cancelled the sim at last i also cancelled it . I recommend you not to buy any online sim from them through aap its a scam you can check reviews of google before buying and one more thing it happens in all the areas wether the are is remote are or not they will still say it will be deliver but it never gets delivered i paid all amount online as it was the only option now according to them when we cancel it the amount will be refunded within 5-6 days now lets see i just wanted to get it cancelled fast that it and they provide this type of service and customer care language and the way of talking and solving problems is so bad before buying sim what will they do after using and if gets any problem so i will never ever use there sim thank you.","version":"10.12.1","date":"2025-02-16T00:00:00Z","rating":1,"app_id":623834540,"username":"Rushi2345","title":"Worst service any sim card company can ever give","country":"IN","tags":["performance_and_bugs","offline_functionality","monetization"],"review_id":12316092986},{"content":"I had to port all the numbers of my family to VI as I wasn’t getting good signal for the previous network operator. Everything seemed to be in perfect condition but to my horror the things went from good to bad in just a day. The networks for both the mobile numbers of my family were scraped off stating a reason for non payment of previous operator’s outstanding amount. I had already cleared the pending dues ( well that’s how technically you can port to new operator) but nonetheless I sent the payment receipt to VI as well. I had to write 40 emails and they responded to none. Once you call them on their helpline numbers they act funny and hang up on you. My mother was sick and I couldn’t speak to her and neither could she speak to anyone on phone as both the numbers were shut off by these guys. This was the condition when they already received the payment a month ago and that too this wasn’t their payment. They are sheer pathetic When it comes to resolving your issues and they don’t even bother to reply to your emails. There’s a reason why this company isn’t worth any praises as they don’t deserve one. Better don’t get yourself into trouble and opt for their network instead find someone better who would actually do a good job than these losers.","version":"8.17","date":"2022-08-08T00:00:00Z","rating":1,"app_id":623834540,"username":"pattri2389","title":"Pathetic 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The Vi App (Vodafone Idea) brings mobile recharges, bill payments, data packs, eSIM, international roaming, entertainment, and more together in one place.
Easily manage your prepaid or postpaid connection, recharge, track usage, pay bills, set caller tunes, and enjoy OTT entertainment. Access Free International Roaming benefits on select Vi Max Postpaid and Prepaid plans.
With Vi Prepaid Family, share data across India, get discounts on eligible family recharges, enjoy exclusive benefits, and manage up to 3 family members through the Vi App.
Your number, SIM/eSIM, plans, benefits, and services remain unchanged as we continue to enhance your digital experience.
Prepaid Family Plans
• Share Data: Share data with eligible family members anywhere across India.
• Recharge Discounts: Get instant discounts on eligible family recharges.
• Exclusive Benefits: Enjoy family-only perks, vouchers, and exclusive offers.
• Easy Family Management: Add up to 4 family members and manage your family through the Vi App.
Free International Roaming with Vi
• Enjoy free international roaming with select Vi Max Postpaid and Prepaid plans
• Use your plan’s data, calls and SMS while travelling abroad
• Stay connected seamlessly across 170+ countries
• Easily access and manage your roaming benefits through the Vi App
Vi Love All – Vi pe sab hain VIP
• Great connectivity for every Indian, on prepaid or postpaid
• Experience Vi's AI-powered network for smarter and more reliable connectivity
• Enjoy Vi's strong network experience wherever you are
• Vi 5G now available in 200+ cities and towns across India, with coverage expanding continuously
Spotify Premium with Vi
• Enjoy Spotify Premium benefits with select Vi Prepaid and Postpaid plans
• Stream ad-free music and enjoy offline listening with Spotify Premium
• Access millions of songs and playlists across genres, artists, and moods
• Easily activate and manage your Spotify Premium benefit through the Vi App
• Stay entertained with seamless connectivity and premium music streaming, all in one place
Prepaid & Postpaid Management
• Quick Recharge – Unlimited plans, data packs & roaming
• Postpaid Bills – Track usage & pay instantly
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Entertainment & Caller Tunes
• Vi Movies & TV – Movies, shows & live TV
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SIM Services & Roaming
• Buy new SIM or eSIM with home delivery
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Utilities & Payments
• Pay electricity, water, LPG & more
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Metro Ticket Booking
• Book metro tickets across all lines in Mumbai, Delhi, and Bengaluru directly through the Vi App, powered by ONDC.
24x7 Support
• Vi Care support
• Vic chatbot assistance
Download the Vi App for easy recharge, Spotify streaming, OTT entertainment & seamless connectivity.
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