{"game_intel_data":{},"featured_reviews":[{"content":"The Ooredoo Qatar app is very easy to use and extremely helpful for managing my mobile services. I can quickly check my balance, recharge, and monitor my data usage without any hassle. The interface is clean, fast, and user-friendly.\nI also like how everything is organized in one place, which saves a lot of time. Overall, it’s a reliable and convenient app for everyday use. Highly recommended!","version":"4.53.0","date":"2026-03-18T00:00:00Z","rating":5,"app_id":619828745,"username":"Happy & Satisfied Customer. 🥰","title":"Excellent and User-Friendly App","country":"QA","tags":["service","design"],"review_id":13860580525},{"content":"I recently had an extremely frustrating experience with Ooredoo while traveling. Before my trip, I had specifically arranged for international minutes to ensure I could stay connected, only to find the service abruptly cancelled without any warning. Being overseas, this left me in a precarious position, unable to make essential calls.\n\nThe situation turned from inconvenient to intolerable when I tried to reach out to their customer service. With no ability to call, I was entirely dependent on them to initiate contact. The response time was exasperatingly slow, exacerbating the situation and leaving me feeling neglected and undervalued as a customer.\n\nFor a service that had already been paid for, this lapse in reliability and the subsequent lack of prompt support is inexcusable. It&#39;s alarming how unprepared Ooredoo seems to be in handling such critical issues for traveling customers. My experience points to a need for substantial improvement in customer service responsiveness and reliability, especially for travelers who rely on their phone service the most when they are abroad","version":"","date":"2023-11-03T00:00:00Z","rating":1,"app_id":619828745,"username":"user5515","title":"Customer Service Nightmare","country":"QA","tags":["performance_and_bugs","service","monetization"],"review_id":10544956214},{"content":"Ooredoo has one of the most unstable and poorly maintained apps I’ve ever used. For a telecom company of this size, it’s embarrassing that basic functionality is still unreliable after so many years.\n\nLogins are inconsistent, the app asks me to register Face ID every single time I sign in even when I register Face ID every single time, and it deducts from my phone credit, sometimes draining it completely, instead of using data from my freshly recharged roaming package. It drained my credit completely right now while the customer care was speaking to me on a supposedly on toll free number and the call got disconnected,  Balances, payments, and add-ons regularly fail or behave unpredictably.\n\nRandom crashes, endless loading screens, and features that stop working without explanation make this app extremely frustrating to use. This is not a new product anymore; it reflects a serious lack of quality control, proper testing, and user focused development.","version":"4.49.0","date":"2026-01-28T00:00:00Z","rating":1,"app_id":619828745,"username":"Gatafreak","title":"Absolutely inefficient","country":"QA","tags":["performance_and_bugs","login","payment","customer_support","updates_and_maintenance"],"review_id":13684692249}],"related_apps":[{"app_id":549770639,"app_view_url":"/ios/qa/ooredoo-kuwait/app/ooredoo-kuwait/549770639/","country":"QA","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/72/71/bf/7271bf7c-366f-b570-26bd-fda224627488/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/150x150bb.jpg","name":"Ooredoo Kuwait","os":"ios","price":{"currency":"QAR","value":0,"string_value":"0.00 ر.ق","subunit_to_unit":100},"publisher_id":1119285211,"publisher_name":"Ooredoo 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الموقع الذي يناسبك أو قم بترقية باقة هوم+ التي لديك حالياً باستخدام التطبيق لتحصل على مزايا أعلى وتبقى على اتصال دائم مع الأهل والأصدقاء. <br><br><br>تفضل بزيارة متجرنا الإلكتروني للاطلاع على عروضنا والحصول على نقاط نجوم مع كل عملية شراء تقوم بها! اشتر أحدث الأجهزة من الهواتف الذكية والأجهزة اللوحية وإكسسواراتها المختلفة واجمع النقاط لتتمكن من استبدالها لاحقاً إما لدى \"أريدُ\" أو لدى أحد شركاء برنامجنا نجوم لمكافأة ولاء العملاء.<br><br>يوفر لك قسم المساعدة لدينا العديد من الطرق للتواصل معنا، بما في ذلك التحدث مع فريق خدمة العملاء لدينا عبر الدردشة المباشرة أو تطبيق واتساب أو البريد الإلكتروني أو الاتصال؛ يسعدنا دائماً أن نسمع منك وأن نضمن لك الحصول على التجربة المميزة التي تسعى للحصول عليها مع \"أريدُ\"!<br><br>وهذا ليس كل شيء، يمكنك الاستفادة من دليل \"أريدُ\" الإلكتروني داخل التطبيق لضمان سرعة الوصول إلى قائمة ضخمة من جهات الاتصال والحصول على الخدمات التي قد تحتاج إليها.<br><br>تذكر دائماً زيارة التطبيق للاطلاع على التحديثات والتعرف على عروضنا للباقات آجلة الدفع التي لا تضاهى، حيث 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