{"game_intel_data":{},"featured_reviews":[{"content":"The quality of the app is sub-par, the filters and categories are impractical and badly planned but that one can still get used to and navigate. What is most annoying is the aggressive ads that pop up every few minutes inspite of charging a decent amount of money for premium subscription. It is particularly irritating while watching live matches where they leave no chance to squeeze in not one but 2-3 ads that you have no choice even to skip. Inserting an ad at the beginning of the content would still be bearable but to have multiple of them shoved into your face every few minutes is extremely annoying and ruins the experience completely. Just having diverse content isn’t enough, you also have the responsibility of giving a good user experience. You are primarily an OTT platform and not an advertising platform that also happens to have OTT content, right?","version":"8.6.9","date":"2026-02-20T00:00:00Z","rating":2,"app_id":587794258,"username":"shruti624","title":"Poor user experience","country":"IN","tags":["design","content","advertisements","pricing"],"review_id":13769083906},{"content":"Sony LIV is the worst OTT app out there, because this app has literally more ads than any other OTT app, my mind is baffled to see how many ads they show, and it’s not just on ad it’s three ads at the same time after every five minutes of watching, that’s literally so cheap of you Sony LIV team, plus the viewing experience is so bad that video quality suddenly drops from 1080p to 360p without any issues, i have a yearly subscription mainly for UFC fights, during MMA fights nobody wants the quality of the stream to decrease for no reason, but when it comes to pushing ads they don’t hesitate, if you guys only care about the money and not the quality of your product, you might as well start betting platforms or casinos cause house always wins, here we purchase something from you and we expect quality which isn’t the case in reality, If team Sony LIV have any shred of integrity kindly stop pushing so many ads and work on the quality of your product!!! and this is not just me saying it, 10’s of thousands of people have the same opinion and yet still no improvement, check on internet what people have to say about this app, Again work on the problems and start by showing less ads and work on the consistent quality of stream!!!","version":"8.6.10","date":"2026-03-01T00:00:00Z","rating":1,"app_id":587794258,"username":"ShakirParry13","title":"Honest Review","country":"IN","tags":["advertisements","performance_and_bugs","monetization","pricing","content"],"review_id":13803592938},{"content":"This rating isn’t merely for the below par quality of the app, although that isn’t excusable either. I’m compelled to write this since the customer service (assuming it actually exists) is terrible. The login system for the app was changed based on mobile numbers, but the concerned team simply didn’t consider linking the new logins with previous methods (Apple ID in this case) and simply started treating mine as a new account. Tl;dr - I had one month of premium subscription left but thanks to this mess I can’t watch any premium content for the remaining 30 days since my purchase can’t be restored. On raising this with customer service, I was asked to show a purchase receipt twice, which I did and then radio silence from the other end. Any thoughts I had on renewing the subscription are surely gone for now. Unless and until this app gets a major overhaul tech wise, I’m not coming back. 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