{"game_intel_data":{},"featured_reviews":[{"content":"I’ve heard great things about the app! I’m living in Vietnam and downloaded it to communicate with Vietnamese friends here but from the start it disabled my account. I tried to verify using my passport and home state ID card but both are not able to be recognized by the verification software. I tried messaging the company for help but all I get is a message back saying my account is disabled. I tried deleting the account, but it won’t let me  - saying the account has been banned. Again, I was disabled right when I first logged in with my new Vietnamese phone number. I now can’t use the app at all. Definitely a major communication and system issue","version":"23.08.02","date":"2023-09-11T00:00:00Z","rating":2,"app_id":579523206,"username":"j_cub99","title":"Seems great but can’t use!","country":"US","tags":[],"review_id":10357006976},{"content":"I downloaded this app to communicate with my family in Vietnam. However, I can’t even do so because right after creating my account, it was disabled because I needed to verify my account with some form of identification. I tried using both my California Driver License and my US passport. I made sure that my ID’s were perfectly within the frame provided, that my photos were clear, and that there was no glare whatsoever. I even tried to use uploaded photos instead of taking pictures straight from the app. After ten minutes of trying and trying again, I still got the same message “ID or documents not able to be recognized”. The software for this is app is so unbelievably rudimentary that it must have an issue recognizing non-Vietnamese forms of identification. What kind of incompetence does it take to create such a terribly unreceptive and rigid software? No wonder the ratings are so low. I am extremely displeased to the point that I will not only never recommend this app to anyone who comes to Vietnam, but will also thoroughly share this unkind yet 100% honest and accurate review.","version":"23.07.01","date":"2023-08-06T00:00:00Z","rating":1,"app_id":579523206,"username":"Girl who like this app","title":"Verification process is malfunctioning","country":"US","tags":["social_and_community"],"review_id":10226844513},{"content":"My friend just got a new phone and new number. I helped her to set up a new zalo account but the app never recognized the phone number, when we requested to receive the one time password, it always said error, and said to try back in 24 hours. We’ve been trying for the last 4 days. Same error. She hasn’t been able to contact her family in Vietnam for 4 days. Because of her problem, I tried to secure my zalo account by adding email for a back up plan incase I change a new phone in the future. I received the link to confirm my email address in my email. But when I clicked on the link to finish confirmation, it lead to a blank white website that never finish loading. And now the confirmation email expired, and I’ve never could upgrade my security. If I could give it zero star, I would. Please fix and give it some attention if you want more customers!","version":"24.09.02","date":"2024-09-27T00:00:00Z","rating":1,"app_id":579523206,"username":"Jamie.Nguyen","title":"App needs a lot of improvement","country":"US","tags":["performance_and_bugs","social_and_community","login","user_data_and_privacy"],"review_id":11768819709}],"related_apps":[{"app_id":946275483,"app_view_url":"/ios/us/viettel-telecom/app/mocha-unlimited-data/946275483/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/49/73/f6/4973f6a9-06b1-e9f3-71f9-f6ac3a0667ac/AppIcon-0-1x_U007emarketing-0-11-0-0-sRGB-85-220-0.png/150x150bb.jpg","name":"Mocha: Unlimited data","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":365850426,"publisher_name":"Viettel Telecom","publisher_profile_url":"/publisher/ios/365850426","rating":2.910714285714286,"rating_breakdown":[40,17,6,11,38],"rating_count":112},{"app_id":1472322409,"app_view_url":"/ios/us/soul-egg-holdings-limited/app/soul-chat-match-party/1472322409/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/1a/e0/48/1ae0486c-ed48-e678-b993-6f8b27f98805/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/150x150bb.jpg","name":"Soul-Chat, Match, Party","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":1495181294,"publisher_name":"SOUL EGG HOLDINGS LIMITED","publisher_profile_url":"/publisher/ios/1495181294","rating":4.393986121819584,"rating_breakdown":[140,22,44,72,1019],"rating_count":1297},{"app_id":6470901306,"app_view_url":"/ios/us/viettel-business-solutions-corporation-branch-of-viettel-group/app/ihanoi/6470901306/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/58/d8/0c/58d80cd1-ef4e-3517-942b-9272c3b20c2d/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/150x150bb.jpg","name":"iHanoi","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":953409998,"publisher_name":"VIETTEL BUSINESS SOLUTIONS CORPORATION – BRANCH OF VIETTEL GROUP","publisher_profile_url":"/publisher/ios/953409998","rating":1.953488372093023,"rating_breakdown":[62,3,2,1,18],"rating_count":86},{"app_id":1176373349,"app_view_url":"/ios/us/southern-power-corporation-contact-center/app/cskh-evnspc/1176373349/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/e9/91/47/e9914768-7a6e-b0c0-d6d2-cd24ec5be024/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/150x150bb.jpg","name":"CSKH EVNSPC","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":1176032527,"publisher_name":"Southern Power Corporation Contact Center","publisher_profile_url":"/publisher/ios/1176032527","rating":2.048780487804878,"rating_breakdown":[54,6,2,4,16],"rating_count":82},{"app_id":1107822201,"app_view_url":"/ios/us/central-power-corporation/app/evncpc-cskh/1107822201/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/0e/25/28/0e25285a-dd34-6abe-a725-34dfc654e88d/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/150x150bb.jpg","name":"EVNCPC CSKH","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":1679266544,"publisher_name":"CENTRAL POWER CORPORATION","publisher_profile_url":"/publisher/ios/1679266544","rating":3.192307692307693,"rating_breakdown":[8,4,0,3,11],"rating_count":26},{"app_id":1530345540,"app_view_url":"/ios/us/viva-social-network-joint-stock-company/app/lotus-chat/1530345540/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/a1/03/34/a10334be-605c-a2b4-8e01-f82d0dab7b13/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/150x150bb.jpg","name":"Lotus Chat","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":1469015328,"publisher_name":"VIVA SOCIAL NETWORK JOINT STOCK COMPANY","publisher_profile_url":"/publisher/ios/1469015328","rating":3.0,"rating_breakdown":[9,0,0,0,9],"rating_count":18},{"app_id":1475080873,"app_view_url":"/ios/us/lemo-technology-pte-ltd/app/lemo-chill-chat/1475080873/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/0e/07/d9/0e07d945-4dea-437a-98c1-7aaae082cd61/AppIcon-0-0-1x_U007emarketing-0-8-0-0-85-220.png/150x150bb.jpg","name":"Lemo - Chill & Chat","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":1626055761,"publisher_name":"LEMO TECHNOLOGY PTE. 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on Any Network","custom_fields_filter_id":{"errors":["Invalid params values: [\"Active\"], name: \"Advertised on Any Network\""]}},"categories":[{"name":"Social Networking","id":6005},{"name":"Entertainment","id":6016}],"content_rating":"13+","description":{"full_description":"(Vietnamese below) Zalo is the new market-leading messaging app with amazing features. <br><br>* Rich feature set:<br>=> Message your friend in a snap. Receive notifications the moment they reply back.<br>=> Express your emotion with fun and cheerful emoticons and stickers.<br>=> Send voice messages with fantastic quality and no outside noises<br>=> Find and get acquainted with friends nearby.<br>=> Send group messages easily with no effort.<br>=> Discover and play games with your friends.<br>=> Share your location.<br>=> High level of privacy.<br><br><br>Download Zalo and chat with your friends!<br><br>Terms of Use: https://zalo.vn/dieukhoan/<br><br>Support Information:<br>- Online: https://zalo.me/zalohotroiOS<br>- Email: feedback@zalo.me<br>- Website: https://zalo.me<br><br>---<br><br>Zalo là ứng dụng nhắn tin kiểu mới và kết nối cộng đồng hàng đầu cho người dùng di động Việt.<br>* Zalo có điều gì đặc biệt?<br>=> Tốc độ gửi tin nhắn cực nhanh, bạn luôn nhận được thông báo khi có tin nhắn mới kể cả khi không mở ứng dụng.<br>=> Thể hiện cảm xúc với emoticon và hình động vui nhộn.<br>=> Nhắn tin lời nói với chất lượng âm thanh nén rõ ràng, không tạp âm, không méo tiếng.<br>=> Kết nối bạn với những người thú vị xung quanh nơi bạn ở.<br>* Chat với bạn bè, gửi tin nhắn nhóm trong danh bạ thật dễ dàng (chat, sms, voice, photo, games).<br>* Gặp gỡ với những người bạn thú vị trên Phòng Trò Chuyện hoặc Xung quanh nơi bạn ở.<br>* Chia sẻ những khoảnh khắc ngay tức thì với gia đình và bạn bè.<br>* Chia sẻ vị trí.<br>* An toàn và riêng tư.<br><br>Hãy kích hoạt Zalo và chat ngay với bạn bè trong danh bạ!<br><br>Thỏa thuận dịch vụ: https://zalo.vn/dieukhoan/<br><br>Hỗ trợ người dùng:<br>- Trực tuyến: https://zalo.me/zalohotroiOS<br>- Email: feedback@zalo.me<br>- Website: https://zalo.me","app_summary":"Zalo, published by a Vietnam-based company and offers in-app purchases ranging from $0.99 to $99.99 per item. The app was last updated on 13 July 2026. Released in US on 08 December 2012 and globally on 08 December 2012. Zalo belongs to the 'Social Networking' category maintaining a content rating of '13+'. In US, Zalo ranked 109th on the 'Top Free iPad Apps' chart and 193rd on the 'Top Free iPhone Apps' chart in the 'Social Networking' category. Last month's estimates were 300k downloads and $300k revenue. The app is available in Vietnam, US, and Taiwan and being advertised actively. Sign up / Sign in to learn more about the time spent, session durations, usage & engagement (DAU, WAU, MAU), retention, churn, marketshare, growth trends, and other market statistics.","subtitle":"Fast. Stable. 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