{"game_intel_data":{},"featured_reviews":[{"content":"Carousell - you have done nothing to support users who have been scammed and defrauded in a time of COVID-19 pandemic in Singapore, flouting government rules and still encouraging meet ups (is this not a criminal offence?) What are you doing when every other company is helping the public and trying to serve the greater good during the lockdown and preventing deaths. You are constantly in the news for scammers and users defrauding others particularly in this time of crisis, yet you set no rules or guidelines, and have done nothing to to assist our National situation as a million dollar start up company. Seriously shame on you, the government should shut you down.\n\nTwo days ago the police advised users not to use Carousell during this time of COVID-19 because of all your users taking advantage of the weak, cheating them of $1000s and further placing our nation in a more vulnerable economic situation. What are you doing?\n\nSimilar to every other user here had a bad experience with a fraudulent seller and Carousell did nothing (didn’t even suspect the user account) even though we shouldn’t be meeting up and arranged for registered delivery.","version":"2.158.1","date":"2020-04-16T00:00:00Z","rating":1,"app_id":548607187,"username":"amelie from sg","title":"Government should shut you down","country":"SG","tags":["monetization"],"review_id":5817808714},{"content":"This review is only for the application itself. All problems with buyers and sellers are outside this review. Performance. The application has reduced its performance significantly in the past few years by adding unnecessary advertisements and also attaching useless machine learning algorithms. There were even times when its search engine didn't work at all (the team knows what I mean). Loading pages takes few seconds in comparison with milliseconds in the past. Quality. I understand that the platform wants to earn more money but looks like the development team doesn't even have QA engineers (probably doing Scrum way as many startups love). It leads to a fact that some features are buggy like for example adding photos. Recently the team changed something and photo rotation is not saved while creating a listing. Also some account pages are impossible to load. No control. Despite of fact that Carousell claims to have proper rules many people violate them like creating multiple accounts or putting stuff anywhere they want. This propagates to issues of increasing amount of resellers. Conclusion: if you want to continue expanding your business please hire professional developers to make the application work properly first. Ideally, hire good backend developers with good experience in optimization and knowledge in scalable solutions.\n\nUpdate: after the recent update the application has become even less user friendly with clumsy click-to-see UI. The company definitely needs to hire proper UX engineers. Therefore downgrading the review score.","version":"2.320.0","date":"2023-07-31T00:00:00Z","rating":2,"app_id":548607187,"username":"AngryDeadHamster","title":"The app itself is just okaish","country":"SG","tags":["advertisements","performance_and_bugs","accessibility","feature_requests","updates_and_maintenance"],"review_id":10201582729},{"content":"My account has been banned for multiple reasons and Carousell service kept changing the reason as to why I am being banned. I had over 450 reviews with all positive and a 5.0 score. First it was because I had unresolved transaction with a certain account, 2nd reason was because I violated the terms and service which they did not indicate then third it was that I am actually the “certain user”??? What even lol. There’s no actual help on this customer helpline and initially they said that I should resolve and appeal, now they say that I’m indefinitely terminated forever. Please do better, I have lots of official merchandise preorders and buyers that was ongoing. I can’t contact them as Carousell was the only way for me to drop them a message that their items have arrived. So is Carousell going to be responsible for this? Even if there is a pending transaction in that account, how is anyone going to resolve it when you log them out of it lol please think again. I’ve been receiving notification regularly still on my account but I can’t log in, this is really upsetting. I can possibly be labelled as a scammer since I’m unable to reply to my buyers. You allow people to sell counterfeit goods on the platform without banning them and now I’ve always been following the rules and regulations, I do not understand why I am being banned for unknown reasons. Shouldn’t you check this properly and give an appropriate answer?","version":"2.158.1","date":"2020-04-19T00:00:00Z","rating":1,"app_id":548607187,"username":"zozoxxxx","title":"Poor Customer service","country":"SG","tags":["service","login","notifications"],"review_id":5833487138}],"related_apps":[{"app_id":624639017,"app_view_url":"/ios/sg/zalora-south-east-asia-pte-ltd/app/zalora-online-fashion-shopping/624639017/","country":"SG","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/d9/c1/1a/d9c11a08-dc90-3df1-182f-448aa54bbec3/AppIcon-0-0-1x_U007epad-0-1-0-85-220.png/150x150bb.jpg","name":"ZALORA-Online Fashion Shopping","os":"ios","price":{"currency":"SGD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":624639020,"publisher_name":"Zalora South East Asia Pte Ltd.","publisher_profile_url":"/publisher/ios/624639020","rating":4.793305290597784,"rating_breakdown":[709,410,2142,9094,72040],"rating_count":84395},{"app_id":1122343023,"app_view_url":"/ios/sg/mudah-my/app/mudah-my-official-app/1122343023/","country":"SG","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/bf/27/85/bf278532-31e2-7cc6-96a5-6f4df3adc338/AppIcon-0-0-1x_U007emarketing-0-9-0-85-220.png/150x150bb.jpg","name":"Mudah.my (Official App)","os":"ios","price":{"currency":"SGD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":462732959,"publisher_name":"mudah.my","publisher_profile_url":"/publisher/ios/462732959","rating":4.698717948717949,"rating_breakdown":[9,3,9,31,260],"rating_count":312},{"app_id":959840394,"app_view_url":"/ios/sg/shopee-singapore-private-limited/app/shopee-5-5-super-brands-day/959840394/","country":"SG","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/da/0a/61/da0a61ac-9f2b-425b-44f9-ce77c1c48f1d/AppIcon-0-0-1x_U007emarketing-0-6-0-0-85-220.png/150x150bb.jpg","name":"Shopee 5.5 Super Brands Day","os":"ios","price":{"currency":"SGD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":982416437,"publisher_name":"SHOPEE SINGAPORE PRIVATE LIMITED","publisher_profile_url":"/publisher/ios/982416437","rating":4.714526690282314,"rating_breakdown":[4314,1133,2390,11797,110788],"rating_count":130422},{"app_id":910398738,"app_view_url":"/ios/sg/hong-kong-technology-venture-company-limited/app/hktvmall-wang-shang-gou-wu/910398738/","country":"SG","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ee/f5/88/eef5880a-d840-4e65-45ca-9cfe2c962521/AppIcon-0-0-1x_U007epad-0-1-0-sRGB-85-220.png/150x150bb.jpg","name":"HKTVmall – 網上購物","os":"ios","price":{"currency":"SGD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":447606304,"publisher_name":"Hong Kong Technology Venture Company Limited","publisher_profile_url":"/publisher/ios/447606304","rating":4.53448275862069,"rating_breakdown":[5,0,0,7,46],"rating_count":58},{"app_id":1012365118,"app_view_url":"/ios/sg/ntuc-fairprice-co-operative-limited/app/fairprice-group/1012365118/","country":"SG","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/23/cf/2d/23cf2d91-058c-ae6a-72dd-7bf00441ba3d/FairPrice_Group_App-0-0-1x_U007epad-0-1-0-sRGB-85-220.png/150x150bb.jpg","name":"FairPrice Group","os":"ios","price":{"currency":"SGD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":439254786,"publisher_name":"NTUC Fairprice Co-operative Limited","publisher_profile_url":"/publisher/ios/439254786","rating":4.054433413214652,"rating_breakdown":[1042,415,615,1643,5048],"rating_count":8763},{"app_id":867431795,"app_view_url":"/ios/sg/uniqlo-co-ltd/app/uniqlo-sg/867431795/","country":"SG","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/93/a8/8f/93a88f4b-98e8-69a3-dff3-760db06d915d/AppIcon-0-0-1x_U007emarketing-0-8-0-0-85-220.png/150x150bb.jpg","name":"UNIQLO SG","os":"ios","price":{"currency":"SGD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":292713160,"publisher_name":"UNIQLO CO., LTD.","publisher_profile_url":"/publisher/ios/292713160","rating":4.789284661359921,"rating_breakdown":[519,193,814,3579,32206],"rating_count":37311},{"app_id":1491428868,"app_view_url":"/ios/sg/apaylater-financials-pte-ltd/app/atome-sg-shop-now-pay-later/1491428868/","country":"SG","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/09/df/82/09df82d4-bd7b-dcf9-5a7d-02db85d7c94b/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/150x150bb.jpg","name":"Atome SG - 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