{"game_intel_data":{},"featured_reviews":[{"content":"Interesting idea and good discounts. Has potential but despite this too many flaws so far. Don't launch if you aren't ready to do so! There is absolutely no way to contact Ola and discuss an issue!!! If you have a problem it's this or this but what if it's neither?!?!? These stupid articles in the support center do NOT HELP AT ALL. I have referred friends and then I don't get anything back as promised and as my notification says. And let me just mention the fact that there's no stupid bell on the home screen especially for iOS phones, so all of these explanations of pressing the bell button are automatically excluded. Therefore I would never receive my bonus by refering friends and soon or later I would never choose this app again if there is no adequate customer service to answer questions. Unbelievable! Even the smallest and newest businesses have any sort of customer service, trying to enter such a big market in such a doggy and cheap way wouldn't lead anywhere but costing more and losing so much more by providing a really crappy service. You cannot make something and expect it's gonna work and maintain itself And grow with no extra effort or even a penny. Please be realistic and launch only when it's ready to be used.","version":"4.8.29","date":"2019-11-11T00:00:00Z","rating":2,"app_id":539179365,"username":"Vyara M","title":"No customer service!!","country":"GB","tags":["performance_and_bugs","service","notifications"],"review_id":5124264826},{"content":"first the app repeatedly just says there is a technical issue when trying to route to destination. You close and restart the app for it to then pop up a full screen interstitial letting you know you’re blocked & to contact customer support ... but the ‘x’ to dismiss the banner doesn’t respond to touch, meaning you have to hunt the details down manually via google!\n\nA terrible experience for customers who will already be frustrated. I haven’t been blocked by any other taxi cab service I should add, so this smells like a trigger-happy fraud risk service of some sort. Totally understandable for a new company experiencing rapid growth, but then you have to make sure the customer experience for dealing with these false positives is rock solid!\n\nCame via CityMapper and certainly expected a better experience. The app is more polished than Kapten and has a real chance at the #2 spot but really no excuse for getting this stuff right.","version":"4.8.39","date":"2020-03-12T00:00:00Z","rating":2,"app_id":539179365,"username":"Xeijin","title":"account blocked, can’t use in-app support","country":"GB","tags":["advertisements","service","feature_requests"],"review_id":5649503953},{"content":"I would not recommend this app to anyone. Worse app I’ve ever used. I used this app to book a trip for 4am. The trip was confirmed the evening before. I was woken up by the driver calling me at 2:30 asking what time to pick up and where I was despite putting all these details into the app and the trip being confirmed the prior which was really annoying considering it was an early start anyway. He then called again about 10 minutes later asking the same questions. At 0400 we went outside, the cab driver was asleep in his car, I had to call him to wake him up. The driver once again asked where we were going, I told him again, he then told us to cancel the trip and book direct. Repeatedly telling us to cancel the booking. I told him I did not understand, he called someone else who just repeated the same words ‘cancel booking, book direct, commission’. I told them both I was not happy to do this as had a booking so did not understand why I had to cancel it to be driven to my location. The driver then cancelled the booking and refused to take us. No reason given other than he didn’t want to do the drive. Really disappointed and disgusted at the attitude of the driver as this has meant we were unusable to visit the Tiger Reserve and lost out of money from not being able to get to our location. All the details were put into the app when booking so why confirm the trip if your not happy to do it. No customer service or chance to rate the drivers either. Felt very unsafe the whole time. Highly recommend Uber which I have never had any issues with, much easier booking system with efficient and polite drivers. The drivers on this app seem very sketchy and no background checks. If I could give 0 stars I would.","version":"4.9.63","date":"2024-04-09T00:00:00Z","rating":1,"app_id":539179365,"username":"CG disapproves","title":"DO NOT GET THIS APP. 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From Ola Bike Taxis to Ola Autos to Ola Outstation rides, get it all on the Ola Cabs app. With vehicles in more than 200 cities across India including Bangalore, Chennai, Delhi, Mumbai, Hyderabad, Kolkata, and Pune, Ola Cabs is the most popular ride-hailing service in the entire country. The Ola app does more than just book rides. Not only can you send parcels within city limits with Ola Parcel, you can also get your favourite meal delivered to you! So what are you waiting for? Download the Ola app, complete our quick sign-up process and make your first taxi booking!<br>You can choose from our multiple travel options based on your convenience: Ola Bike Taxi, Ola Auto, Ola Mini, Ola Prime Sedan, Ola Prime Plus, Ola Outstation, Ola Rentals and many more. All Ola Cabs come equipped with onboard GPS for route navigation. <br><br>Services available on the Ola Cabs app:<br>• Ola Bike Taxi<br>In a hurry or on a budget? Zip through traffic in an affordable Ola Bike Taxi. <br>• Ola Auto<br>Tired of haggling and waiting for Autos? Make an Ola Auto booking now and get a ride at your doorstep.<br>• Ola Mini<br>From quick chores to long trips on the road, Ola Mini is the comfy and economical option you’re looking for!<br>• Ola Prime Sedan<br>Looking for a spacious ride and best-in-class experience? Relax in an Ola Prime Sedan! <br>• Ola Prime Plus <br>Ride in utmost comfort with Ola Prime Plus. Enjoy sedans, top driver-partners, the fastest allotment and no cancellation worries. <br>• Ola Prime SUV<br>Supersized rides when you need more seats & comfort. Extra legroom and boot space for everyone.<br>• Ola Rentals<br>Perfect for those who want to rent a cab for a few hours. Got a day full of chores? Make multiple stops with Ola Rentals.<br>• Ola Outstation<br>Looking for an intercity cab? Why drive? Our Outstation taxis will get you to your destination comfortably.<br>• Ola Parcel<br>Need to send or receive packages within city limits? No need for a separate parcel delivery app. Book an Ola Parcel and get the job done at the lowest price.<br>• Food Delivery<br>Are you a foodie at heart? Get your favourite meals delivered home through the Ola app! Say hello to unlimited choices, affordable prices!<br><br>How to make a taxi booking on the Ola app:<br>• Set your pickup location (E.g. Home, Office, etc.)<br>• Enter your destination<br>• Choose from multiple payment options including Cash, Ola Money Wallet, PhonePe Wallet, Amazon Pay Wallet, UPI, Credit/Debit Card<br>• Book the ride option that suits you best<br>• Track your ride in real time<br><br>More benefits of taxi bookings with Ola Cabs:<br>• Secure OTP: Stay safe from the start with a secure one-time password for every cab ride.<br>• Schedule a ride: Choose ‘Schedule Ride’ to book a cab ride in advance from anywhere.<br>• SOS Safety Feature: Ola provides an Emergency call option immediately after the ride is confirmed. You can press the emergency button and get connected to the Safety Response team instantly.<br>• Emergency Contacts: You can add up to 5 emergency contacts & share the ride tracking link and driver details with them via SMS.<br>• Comfortable Corporate rides: Make business travel safer and simpler by tagging your work-related trips as Ola Corporate cab rides.<br><br>Got questions about the Ola app? Visit the Ola Cabs support website (https://help.olacabs.com/support/home) for more information or write to us at support@olacabs.com.<br><br>Stay up-to-date on all our exciting offers and latest happenings by connecting with us online.<br>• Follow us on Twitter - twitter.com/Olacabs<br>• Like our Facebook page - facebook.com/Olacabs<br>• Follow us on Instagram - instagram.com/olacabs","app_summary":"'Ola: Book Cab', published by a India-based company. The app was last updated on 16 March 2026. Released in United Kingdom on 11 July 2012 and globally on 11 July 2012. 'Ola: Book Cab' belongs to the 'Travel' category maintaining a content rating of '4+'. In United Kingdom, 'Ola: Book Cab' ranked 476th on the 'Top Free iPhone Apps' chart in the 'Travel' category. Last month's estimates were 200k downloads. The app is available in India, Australia, and US but not being advertised actively. 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