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I returned items as they were different from what advertised and they decided to reject the return twice , stating either the seller didn’t receive the items or the item is different or didn’t pass quality check and you lose the money and item\n3. So this time the item was rejected , it was a scarf and the colour is acru which means ivory or off white colour but I received PURE WHITE, this is not screen variation due to lighting it is very obvious pure white, i took pictures with flash and without and requested a return and I chose received wrong item and i wrote the reason. Return label was generated and the item was collected and i tracked it , it reached trendoyl aramex warehouse in saudi arabia and it is supposed to be sent back to turkey but they didn’t. The return was rejected item taken no money refunded. When I contacted customer service, they said nothing can be done it was rejected and we can’t reopen the return or refund you the money as the seller didn’t receive the item , I showed them proof it was collected from me and it was delivered to the warehouse but still they said it didn’t reach the seller it is not our problem. \nSo order at your own RISK because return is not free and not hassle free","version":"7.70.1","date":"2026-04-22T00:00:00Z","rating":1,"app_id":524362642,"username":"Sahar1985","title":"Poor customer service and return policy","country":"US","tags":["customer_support","payment","service","pricing"],"review_id":13984305917},{"content":"I love the service provided by you, however I don’t and can’t use the app since it’s only in turkish language. I do use the site where I can use google transactions just to order. 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Enjoy amazing deals, top brands, the latest trends, and so much more!<br><br>WELCOME DISCOUNT<br><br>First impressions matter, right? That’s why we’ve got an exclusive discount code waiting for you on your first order. Just download Trendyol and claim your welcome treat.\"<br><br>MORE ABOUT THE APP<br><br>Trendyol is your go-to shopping platform, making shopping easy and seamless. As you swipe through thousands of global, local and Turkish brands and millions of products, you’ll find a new trend waiting at every scroll. Planning outfits? Tracking orders? Enjoying free returns? It’s all a breeze. Here’s a tip: mark your faves and we’ll let you know when the prices drop. Download the Trendyol app today and start exploring!\"<br><br>MORE ABOUT TRENDYOL<br><br>With our wide selection of clothing, footwear, accessories, home essentials, beauty must-haves, electronics, and more, Trendyol transforms shopping into an experience that’s accessible and budget-friendly. Trendyol Collection translates the latest runway trends into wearable outfits for every style, occasion and budget. Our lines range from a glamorous party selection (Trendyol Party) and a casual jeans collection (Trendyol Denim) to modest fashion looks (Trendyol Modest) and a plus-size collection (Trendyol Curve).\"<br><br>Now it’s your turn to embrace your unique style from casual and relaxed to elegant and stylish with on-trend fashion pieces for women, men, and kids from Trendyol Collection. Beyond our exclusive brand Trendyol Collection, we also feature some of your most-loved brands such as: Nike, New Balance, Birkenstock, Crocs, Ray-Ban, Skechers, Adidas, Apple, Korkmaz, Samsung, Philips, Almufarrej, Karaca, Home Box, Dyson, Stanley, Lego, Madame Coco, Xiaomi, NA-KD, Converse, Jack & Jones, Dr. Martens, Calvin Klein and more.<br><br>Please read these terms and conditions carefully before using the Trendyol app. By accessing or using the app, you agree to be bound by these terms and conditions.","app_summary":"'Trendyol: Online Shopping', published by a Turkey-based company. The app was last updated on 23 May 2026. Released in US on 10 May 2012 and globally on 10 May 2012. 'Trendyol: Online Shopping' belongs to the 'Shopping' category maintaining a content rating of '13+'. In US, 'Trendyol: Online Shopping' ranked 105th on the 'Top Free iPad Apps' chart and 389th on the 'Top Free iPhone Apps' chart in the 'Shopping' category. Last month's estimates were 400k downloads. The app is available in Turkey, Saudi Arabia, and Germany and being advertised actively. Sign up / Sign in to learn more about the time spent, session durations, usage & engagement (DAU, WAU, MAU), retention, churn, marketshare, growth trends, and other market statistics.","subtitle":"Latest trends and so much more","promo_text":""},"has_in_app_purchases":false,"installs":null,"language":"EN","support_url":"https://www.trendyol.com/iletisim.html","top_countries":["TR","SA","DE"],"valid_countries":["AE","AO","AR","AT","AU","AZ","BE","BF","BG","BH","BJ","BO","BR","BY","CA","CG","CH","CI","CL","CM","CN","CO","CR","CY","CZ","DE","DK","DO","DZ","EC","EE","EG","ES","FI","FR","GB","GE","GH","GR","GT","HK","HR","HU","ID","IE","IL","IQ","IT","JO","JP","KE","KH","KR","KW","KZ","LA","LB","LK","LT","LU","LV","LY","MA","ML","MM","MO","MT","MX","MY","MZ","NG","NI","NL","NO","NZ","OM","PA","PE","PH","PK","PL","PT","PY","QA","RO","RS","RU","SA","SE","SG","SI","SK","SN","SV","TH","TN","TR","TW","TZ","UA","UG","US","UY","UZ","VE","VN","YE","ZA","ZM","ZW"],"available_countries":["UA","US","AU","CA","CN","FR","DE","GB","IT","JP","KR","RU","DZ","AO","AR","AT","AZ","BB","BY","BE","BM","BR","BG","CL","CO","CR","HR","CZ","DK","DO","EC","EG","SV","FI","GH","GR","GT","HK","HU","IN","ID","IE","IL","KZ","KE","KW","LB","LT","LU","MO","MG","MY","MX","NL","NZ","NG","NO","OM","PK","PA","PE","PH","PL","PT","QA","RO","SA","SG","SK","SI","ZA","ES","LK","SE","CH","TW","TH","TN","TR","AE","UY","UZ","VE","VN","BO","EE","LV","NI","PY","KH","AF","GE","IQ","LY","MA","MZ","MM","YE","BH","CY","MT","RS","BJ","BF","CM","CG","CI","JO","LA","ML","SN","TZ","UG","ZM","ZW"],"pre_order_countries":[],"website_url":"https://www.trendyol.com","app_id":524362642,"app_view_url":"/ios/us/trendyol-com/app/trendyol-online-shopping/524362642/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/aa/99/ac/aa99ace2-9048-aace-2e19-281429c5b3c4/AppIcon-0-0-1x_U007epad-0-1-0-0-85-220.png/150x150bb.jpg","name":"Trendyol: Online Shopping","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":524362645,"publisher_name":"trendyol.com","publisher_profile_url":"/publisher/ios/524362645","rating":4.713848573269165,"rating_breakdown":[3398,1218,3050,6859,91031],"rating_count":105556,"country_release_date":1336610295000,"current_version":"8.2.1","file_size":532410368,"first_released_in":["US","AU","CA","CN","FR","DE","GB","IT","JP","KR","RU","DZ","AO","AR","AT","AZ","BB","BY","BE","BM","BR","BG","CL","CO","CR","HR","CZ","DK","DO","EC","EG","SV","FI","GH","GR","GT","HK","HU","IN","ID","IE","IL","KZ","KE","KW","LB","LT","LU","MO","MG","MY","MX","NL","NZ","NG","NO","OM","PK","PA","PE","PH","PL","PT","QA","RO","SA","SG","SK","SI","ZA","ES","LK","SE","CH","TW","TH","TN","TR","AE","UY","UZ","VE","VN","BO","EE","LV","NI","PY","YE","BH","CY","MT","JO","ML","SN","TZ","UG"],"minimum_os_version":"16.0","publisher_country":"Turkey","recent_release_date":1779494400000,"release_date":1336610295000,"release_status":"REGIONAL_RELEASE","supported_languages":["AR","AZ","BG","CS","EN","DE","EL","HU","PL","RO","SR","SK","TR","UK"],"worldwide_release_date":1336608000000,"store_removal_date":null,"cohort_id":"cohort_63248a6657f500336b430b73","worldwide_last_month_revenue":{"unit":"cent","type":"currency","currency":"USD","value":100000},"worldwide_last_month_downloads":{"unit":"unit","type":"integer","value":400000},"category_rankings":{"app_id":524362642,"country":"US","ipad":{"top_free":{"all_categories":null,"primary_categories":[{"6024":112}],"sub_categories":[]},"top_grossing":null,"top_paid":null},"iphone":{"top_free":{"all_categories":null,"primary_categories":[{"6024":357}],"sub_categories":[]},"top_grossing":null,"top_paid":null}}}