{"game_intel_data":{},"featured_reviews":[{"content":"Westpac One is starting to grow on me, but it still lacks some basic functionality.  The first is a Secure Mail function, which is standard across most NZ banks, and increasingly important in the time of COVID-19.  Rather than waiting on hold for hours during a lockdown or when you can’t reach a branch, it would be great to send a secure email for assistance and then wait 2-3 or even 5 days for a response.  This would allow the bank to better triage customer service requests, keep customer frustration down and avoid testy phone conversations with customer service representatives (the ones I’ve dealt with have been excellent, thanks Westpac), and end up with better time usage for everyone. The second functionality I’d like to see is the ability to save the details for international payees.  Having to input this data every time I want to send money to a family member overseas is a real pain.  It would be great to save the details like we can for NZ payees. Thanks for your consideration.","version":"","date":"2020-09-01T00:00:00Z","rating":3,"app_id":510251434,"username":"HackedOff007","title":"Getting better but enhanced functionality would be great","country":"NZ","tags":["service","social_and_community","performance_and_bugs"],"review_id":6382291036},{"content":"Whoever is working on this app, I would like to thank. The app is just so simple and easy to use, whilst also having all of the the info you would ever need. \nAfter the last update with the digital card, I thought to myself, &#34;who even asked for this&#34;. BUT THATS THE THING, even though the app is perfect at doing what it is supposed to, the dev&#39;s go and make it BETTER! Like, I never even thought of having a digital card, but honestly, this is going to save me so time. \n\nThank You Westapc One Devs.","version":"37.4.1","date":"2025-03-22T00:00:00Z","rating":5,"app_id":510251434,"username":"B2BR1","title":"Thank you dev team at Westpac One","country":"NZ","tags":["updates_and_maintenance"],"review_id":12450150258},{"content":"I&#39;ve generally found the app to work well, but authentication issues have been making it unusable. One of the main benefits of using the app over using the website should be that I can quickly and easily sign in: this is not the case. I&#39;m constantly met with errors the majority of the times I attempt to sign in using both touch ID and PIN. I&#39;ve contacted support before, with the only advice being to fully reinstall the app and clear browsing data in Safari which temporarily fixes the issue but then it comes back with a vengeance. At this stage, it has been almost a week where I&#39;ve not been able to successfully authenticate a single time despite trying multiple times a day. I cannot use this app if I have to reinstall it every couple of weeks just to be able to sign in.","version":"","date":"2024-06-03T00:00:00Z","rating":2,"app_id":510251434,"username":"caigwatkin","title":"Authentication Issues","country":"NZ","tags":["performance_and_bugs"],"review_id":11339402685}],"related_apps":[{"app_id":685125525,"app_view_url":"/ios/nz/anz-bank-new-zealand-limited/app/anz-gomoney-new-zealand/685125525/","country":"NZ","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/7f/4d/6e/7f4d6e89-ad28-355b-e982-5365c28bab6e/AppIcon-0-0-1x_U007epad-0-1-0-85-220.png/150x150bb.jpg","name":"ANZ goMoney New Zealand","os":"ios","price":{"currency":"NZD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":685125635,"publisher_name":"ANZ Bank New Zealand 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and cards in one place.<br><br>Cards.<br>- Set or reset your card PIN.<br>- Instantly block and unblock your credit or debit cards.<br>- Shop online safely with a dynamic security code that expires after 24 hours.<br>- Turn on or off contactless payments, cash withdrawals, online shopping or gambling. <br>- Tell us you’re travelling. <br><br>KiwiSaver.<br>- Apply to open or transfer online.<br>- Check your contributions.<br>- Switch funds.<br>- Use the toolkit to check you’re on track.<br><br>All backed by advanced fraud protection technology including Online Guardian and 24/7 fraud protection teams.<br><br>Get started now.<br>New to Westpac? Download the app, select Join Westpac and follow the steps to open your account. <br>If you’re already a Westpac customer and you have a digital banking ID, download the app and start banking right away. <br>If you’re a Westpac customer, but not registered for digital banking, call us on 0800 400 600 (Weekdays 7 am – 8 pm and Saturday & Sunday 8 am – 5 pm) or visit your local branch and we'll get you set up.<br><br>The legalese.<br>By downloading and completing the set up of the Westpac One app you agree to the Westpac One App Terms and Conditions, which incorporate Westpac’s General Terms and Conditions and the Westpac Website Terms of Use (located at https://www.westpac.co.nz/about-us/legal-information-privacy/ )<br><br>Other things you should know.<br>- This app is only available to Westpac New Zealand Limited (“Westpac”) customers who are registered users of Westpac One digital banking and who have downloaded this app.<br>- We recommend you always adhere to manufacturer's software and support requirements to ensure your devices are covered by the latest software and security updates. If you're connecting with a wifi network, you must always use a trusted network.<br>- You must set up a PIN or password to lock your mobile phone and always have them activated when the device is left idle or unattended.<br>- If you lose your device or it is stolen, please contact Westpac immediately on 0800 400 600.<br>- There are no charges for downloading the Westpac One app but internet data charges may be incurred through your mobile service provider.<br>- All information submitted by you during the set up and use of the Westpac One app will be retained by Westpac and used in accordance with the privacy provisions in Westpac New Zealand's General Terms and Conditions.<br>- We reserve the right to modify, suspend or withdraw the operation of Westpac One digital banking services and/or this app at any time. Access is subject to availability and maintenance.<br>- The information on this page is presented subject to the Westpac One App’s Terms and Conditions, which incorporate Westpac’s General Terms and Conditions and the Westpac Website Terms of Use, any other terms and conditions Westpac New Zealand may impose and is subject to change without notification.<br><br>© 2026 Westpac New Zealand Limited","app_summary":"'Westpac One NZ Mobile Banking', published by a Australia-based company. The app was last updated on 24 June 2026. Released in New Zealand on 19 April 2012 and globally on 19 April 2012. 'Westpac One NZ Mobile Banking' belongs to the 'Finance' category maintaining a content rating of '4+'. In New Zealand, 'Westpac One NZ Mobile Banking' ranked 8th on the 'Top Free iPad Apps' chart and 10th on the 'Top Free iPhone Apps' chart in the 'Finance' category. Last month's estimates were 5k downloads. The app is available in New Zealand, Australia, and United Kingdom but not being advertised actively. 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