{"game_intel_data":{},"featured_reviews":[{"content":"We started with just changing pharmacies to only realize Rite Aid had so much more to offer. \nOne thing for sure is Rite Aid customer service and Pharmacy are there for you completely.\nYou can ask any one of them to help or explain something to you and they actually stop and help. Pharmacy takes the time to explain the medication you have never had, and even over the counter medication also. Looking for something in the store they will walk you to the aisle and show you where the products you need. They help with health of young to elderly and other special products you may need that would of years ago sent you to a medical health store. The on line app is great with renewal of medications with just checking the box, they get it filled and even call your doctor for a medication you may not have any refills on. Then when they are filled, if you sign up for text, they not only tell you they are ready, but what medication was filled, the price, and you can pay for it ahead of time. That’s nice if you can’t pick it up yourself or it’s being delivered. Store items they keep the stock filled, even with the hard to find items. Then you have the on line store you can purchased items and your order is sent to your home. Prescription prices are good and they help you in the best way in finding a better way for you if it’s unaffordable to pay. They have a great card selection to send to your love ones or friends, and some extra items you can use for gifts or just items you wouldn’t find in any other places. Check out is fast, easy and discounts at the register. Store and Pharmacy hours especially work for everyone. Add in the great customer service and help for your extra needs you couldn’t do any better than this store.,","version":"4.5.11","date":"2020-09-13T00:00:00Z","rating":5,"app_id":508852374,"username":"judykayec","title":"A nice place to do business","country":"US","tags":["gamification","service","accessibility","feature_requests","monetization"],"review_id":6425730873},{"content":"I am finding this site and Rite Aid, difficult to maneuver. I appreciate shortages in staffing, but it is still difficult. I have been trying to get my meds delivered for days. I received one notice they attempted delivery, but there was no one home ( two people were home) I was told three times the meds were delivered, only to discover they were still at the store. I had a Door Dasher there to pick them up, and they were told that they had been delivered. They have not. In the next few days I was told delivery was impossible over the weekend. I sent a friend to pick up my meds and they refused to release them. I changed to Rite Aide, because my insurance company insisted. It’s been 5 days and I still do not have my medication. Today I am told they don’t even have my prescription, it’s at another location. The other location said they don’t have my insurance information. I am getting no where fast. I don’t understand how they can tell me they tried to deliver it last week, but now it does not even exist. Long story short I sent a friend to pick up the meds, not only did they have them, they have had them since 1/27. I have gone 5 days without medication, simply because no one answering the phone, could be bothered to check and see if the prescription was ready. Trust me I try to be sympathetic to the plight of the situation. But a lot of this difficulty seems to stem from no one just taking a moment to listen to me and see if what I said was true. Thank you.","version":"6.1.0","date":"2022-02-01T00:00:00Z","rating":1,"app_id":508852374,"username":"LSchoenhut1","title":"Difficult","country":"US","tags":["accessibility","localization"],"review_id":8307635832},{"content":"I ordered refills through the app the other day for 7 medications that I would run out of within the next week (my meds are almost always ready within 1-2 days). The app confirmed that my refill requests had been processed successfully. The app never shows me any info about pending refills, so I was completely unaware that there had been some sort of issue with the app. Two days after submitting the request, there was only 1 med listed in the app for pickup. At this point I’m running extremely low on the other meds, so I called the pharmacy to see what is taking so long. Turns out that out of the 7 refills I requested, 1 was ready, 1 was awaiting refills from the doctor (which is fine), and they didn’t receive any refill requests for the other 5. If the app showed status updates for pending refills, I would have caught this issue sooner. Now I’m out of 3 meds and am feeling the effects. The technician I spoke with over the phone regarding this had no problems putting through those 5 refills, so it was 100% an issue with the app. Rite aid, please don’t fail me like the last 4 pharmacies I’ve dealt with. I’m chronically ill and take a ton of medication. I’m really tired of pharmacies having these inexcusable errors and putting me in dangerous medical situations. Maybe you should drop all of your other app features and focus on fixing the pharmacy feature so your patients don’t die... Just a thought.","version":"7.1.1","date":"2022-07-19T00:00:00Z","rating":1,"app_id":508852374,"username":"Rianneacey","title":"Ran out of important meds because of awful app","country":"US","tags":["performance_and_bugs","updates_and_maintenance"],"review_id":8889891216}],"related_apps":[{"app_id":507610946,"app_view_url":"/ios/us/albertsons-companies-llc/app/vons-deals-delivery/507610946/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/63/47/e1/6347e1ae-c0ed-2777-fc9e-d8856908e743/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/150x150bb.jpg","name":"Vons Deals & Delivery","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":469532552,"publisher_name":"Albertsons Companies, 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