{"game_intel_data":{},"featured_reviews":[{"content":"This app is so easy to use, accurate (e.g., when next train is coming), has real-time updates (e.g., line closures due to strikes - and there are so many! - or construction), etc. Two of my *favorite* features? Because this app is made by the RATP itself (i.e., real locals on the ground), it knows how critical it is to tell you not only which metro stop to use, but also precisely which of the many numbered exits at such metro stop to use, and which metro cars (e.g., front, middle, end of the train) you should choose in order to be closest to said exit upon arrival. For example, at a HUGE and complicated station like Chatelet, where multiple lines meet, and different exits can themselves be several minutes’ walk apart, this is verrry useful to know. Also, you can buy tickets and top up metro passes (I believe you need to first *have* a rechargeable metro pass to do either task) on the app itself - so convenient! I’ve spent tons of time in Paris as both a temporary resident and a tourist since the ‘90s (the days of using my Paris Par Arrondissement and my paper(!) Carte Orange to get around) - this app is a revolution!","version":"10.8.0","date":"2022-03-27T00:00:00Z","rating":5,"app_id":507107090,"username":"Sunshine on my shoulders...","title":"*Phenomenal* app","country":"US","tags":["gamification","accessibility","feature_requests","updates_and_maintenance"],"review_id":8502465520},{"content":"Was so hopeful this would solve Paris transport woes and avoid the cute and ubiquitous yet annoying paper tickets. \n\nUPDATE - the system detected that the tickets weren’t actually issued and automatically refunded both charges. Increasing my rating to 4 stars now and relieved that this worked out correctly - still not 5 due to confusion on what was going on and login quirks but much less of a problem than I thought. Relieved! \n\nOld review : Unfortunately I lost 8.60€ because I swiped or clicked something wrong and it didn’t immediately add the new transit card to my Apple wallet, and my daughter lost 2.15€ because she is too young to have a payment card on her phone (she’s 12 and paid for her ticket using Apple Cash). The app asked for multiple email addresses in different places and doesn’t keep a purchase history in the app. Be careful with this app- make sure you’re somewhere with a good internet connection and take your time following the steps the first time. And make sure there are no typos in your email address for the receipt since it doesn’t automatically fill this field for you. I think once you get it set up the first time it will be fine for subsequent uses but kind of bizarre that it takes your payment before the transit card is properly set up since that’s the step that failed for me on two different phones for two different reasons. Also should just use one email address throughout and auto-fill it to avoid typos.","version":"10.61.1","date":"2024-12-22T00:00:00Z","rating":4,"app_id":507107090,"username":"NYCNicolas","title":"Such potential but bugs bugs bugs","country":"US","tags":["performance_and_bugs","accessibility","social_and_community","login","offline_functionality"],"review_id":12092942245},{"content":"If you travel into Paris as an American,  avoid the subway and bus system and the Navico card usage.  They’ve intentionally made the system,  when translated to English,  fault and not provide the indicated service.  I purchased 10 tickets at a kiosk.  I charged all 10 with additional trips.  Then we went to the entryway from the louvre to travel into the city.  At the entry,  gates were all open, not working as they should.  We placed all our 10 cards onto the indicated area and went inside.  Approx 10 feet inside,  a transit person stopped us and scanned our tickets.  Telling me that none, NOT ONE!, of the tickets had value.  In addition I was being charge $70 euro each as a penalty.  I had receipts for all the charged transit cards and the trips purchased.  This did not matter.  She would not allow us to pass at all.  She fined us and threatened us with arrest if we continued to object.  She indicated “Americans” twice in our conversation as uncooperative.  I asked for a supervisor and was rejected.  And if I didn’t pay onsite she treated to confiscation of my passport.  Not once did any of the other transit persons check anyone else coming through.  They had three others posted at this location.  This was an outrageous event.    Totally offensive as there was no common sense used.  I have tried to reach out to support or a supervisor but there does not seem to be a system to address this.  Looks like it is typical.","version":"11.12.0","date":"2026-06-20T00:00:00Z","rating":1,"app_id":507107090,"username":"4realJC","title":"American tourist should avoid","country":"US","tags":["customer_support","service","security"],"review_id":14204209525}],"related_apps":[{"app_id":343889987,"app_view_url":"/ios/us/sncf-connect/app/sncf-connect-trains-routes/343889987/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/f8/b3/aa/f8b3aa5f-2d2d-56ea-f1e3-3ea24f31c793/AppIcon-0-0-1x_U007epad-0-1-0-85-220.png/150x150bb.jpg","name":"SNCF Connect: Trains & routes","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":343889990,"publisher_name":"SNCF 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