{"game_intel_data":{},"featured_reviews":[{"content":"I fly with Ryanair at least 6 times a year, I never pay for a seat or luggage as I have a house in Spain but also as a protest to Michael Ryan’s extortionist business practices.\nOn our last trip I was unable to check in on line despite uninstalling and reuploading app as directed by Ryanair’s chatbot online. I ended up missing the online check in deadline and had to check in at the airport. I was made to pay the €55 fine for each of us as I hadn’t any proof that I had tried to check in online. I then had to go to the ticket office to pay my €55 fine to be told the fine would be payable in GBP as we were in the UK. \nI then went back to check in to be told the flight had been overbooked and there was no seat for me. Eventually I was allocated a seat at the gate and got on the flight but by this time the start of my short break had been ruined by stress but also been £110 lighter in my bank.\nI will NOT be flying Ryanair again, the extra costs actually mean that the flight is more expensive than his competitors and also the cost to sanity and stress levels are not worth any monetary savings.\nShame on you Michael Ryan, I hope all your wronged customers vote with their feet like I am doing.","version":"3.60.1","date":"2019-03-01T00:00:00Z","rating":1,"app_id":504270602,"username":"julie1974leeds","title":"Shocking","country":"GB","tags":["game_progression","monetization","accessibility"],"review_id":3828979743},{"content":"I never write reviews on anything so this is how you know ryanair has really aggravated me, firstly they keep asking me to pay £10 to select a standard seat even when I asked for random seat selection for free, and now I want to check in 9hrs before my flight, but they won’t let me check in because I haven’t purchased the standard seat for £10, when they specified I could get a random one for free. I’ve also booked 3 other tickets for my friends to come with me and only when it was time to check in they decided to tell me that they have to print their boarding passes from the Ryanair website as they can’t use the online one. They also said I could bring 2 cabin bags for £20 per flight so I thought that meant 2 cabin suitcases but turns out it means a suitcase + a backpack which is so misleading, so we thought me and my friend would be able to bring 2 suitcases together and now one of us is left without a suitcase. I understand that is partly my fault but why would you not specify that we’re paying £20 for just the extra 10kg suitcase, as the backpack can be brought for free anyway in any flight, so calling the backpack a cabin bag is unnecessary. EasyJet never gave me this much of a headache as much as ryanair is, now the app has crashed and it’s not letting me even check in. Never again Ryanair. You just wanna rinse the money out of us. Why you making me pay for a seat for £10 when I’ve already paid £160 for the flight, what a joke. I hate capitalism.","version":"3.183.0","date":"2024-07-07T00:00:00Z","rating":1,"app_id":504270602,"username":"#ihateryanair","title":"I hate Ryanair","country":"GB","tags":["performance_and_bugs","monetization"],"review_id":11467389219},{"content":"I’ve been using the App for a while and haven’t had too much of a problem with it. Once you’re wise to the “buy this that and the other” stuff and know where to find the (tiny) “no thanks” option, it generally works quite well. However, recently I’ve been getting a lot of “ Oops, something’s gone wrong” messages - this may be my phone’s operating system, or reception, or it may be the app, I don’t know. \nThe worst bit, I discovered on Sunday, is trying to check in using the app. I had booked a flight for me and another person and was checking both of us in. As I was the first passenger, when the passport details screen came up, I added my details and clicked on the ok, check in bit. In actual fact, these details had been added to the other passenger and there is nothing you can do about it once the customer service lines have closed. Fortunately, this was sorted out the following day but not until after I’d purchased another seat for the other passenger on the off chance the mistake couldn’t have been rectified. So, a suggestion: when the travel document page comes up, the name of the passenger ought to be in big bold type at the top of the screen and before the final confirmation button can be pressed, a separate screen, with the full passenger details, ought to be displayed so you have to read it through before confirming and have the chance to be able to rectify any mistakes. Having spoken to one of the Ryanair staff at the gate, it appears that having entered passport details for the wrong passenger is not an uncommon occurrence, so please, Ryanair App builders, please sort this bit out. Otherwise the app is fine.","version":"3.159.0","date":"2023-07-25T00:00:00Z","rating":3,"app_id":504270602,"username":"Kath1968","title":"Hmmm - it’s ok, but…","country":"GB","tags":["performance_and_bugs","service"],"review_id":10179555724}],"related_apps":[{"app_id":483568103,"app_view_url":"/ios/gb/easyjet-airline-company-limited/app/easyjet-travel-app/483568103/","country":"GB","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/cb/91/3b/cb913b87-2310-fc5a-9e8f-f05cf25dbfa5/AppIcon-0-0-1x_U007ephone-0-1-85-220.png/150x150bb.jpg","name":"easyJet: Travel App","os":"ios","price":{"currency":"GBP","value":0,"string_value":"£0.00","subunit_to_unit":100},"publisher_id":370545896,"publisher_name":"easyJet Airline Company 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