{"game_intel_data":{},"featured_reviews":[{"content":"So many websites (like AXS and Denver Performing Arts) use the “seat-map scroll-around and view” booking method where you can actually scroll around and view open seats, and select where you wanna sit. And it shows you what’s left and still open, or grayed out and already taken. This makes it SO much easier when trying to get more than 2-3 people together. And all the stadium-maps are already ON the ticket master app right? So you should be able to scroll around and see a seat map to EASILY select your tickets right? W.R.O.N.G. you only get a “list-view” so you gotta lookup and find the seat-map of your stadium online somewhere to know where you’re gonna sit ahead of time. The “list-view” is so outdated and stupid, useless waste of my time. Impossible to know WHERE you’re gonna sit ahead of time, if at all. You MUST have that “scroll around seat-map view” to book tickets now days it’s a MUST. I can’t mentally understand why a full-blown app like Ticketmaster doesn’t include this feature when on several other websites and apps does have that feature. Not using Ticketmaster anymore. Call me when you have that fixed. That should’ve been the FIRST feature you guys added. Ridiculous. The “list-view” makes it IMPOSSIBLE to know where you’re gonna be before selecting tickets. It’s not my job to memorize the seat map and guess where everyone’s gonna sit. Get that feature added. Maybe then it’ll be a stable app to use and book. The stadium maps are already on the Ticketmaster app so why the heck can’t you view this seating map and select that way? MAKES NO SENSE. Thumbs down Ticketmaster.","version":"247.0","date":"2023-11-01T00:00:00Z","rating":1,"app_id":500003565,"username":"wally12345na","title":"NO SEAT-MAP VIEW TO BOOK","country":"US","tags":["gamification","accessibility","feature_requests"],"review_id":10537018048},{"content":"I wanted 4 tickets and it was more to buy 4 that buy 2 then go back and get the other 2.  I purchased the 1st 2 then went back to get the 2nd two and it seemed like I had purchased then at the last minute it declined.   So I did again and the same thing but now the price was higher, declined, 3rd time price even higher, declined.  It also forced me to purchase ticket insurance for an extra $88+\\-.  Stopped trying last night and went back this morning and was sole to get the adjacent 2 seats but it again wouldn’t process unless I purchased the extra $88 worth of ticket insurance.  I’d like to say this was the first time this something like this happened but I had an even worse experienceat the NCAA championship game, causing me to miss the first 10 minutes, even though I spent the hour leading up to the game standing with the head Ticketmaster lady on site (Lucus Oil Stadium.  The Ticketmaster lady had me use 4 different credit cards, all looked like a purchase was made then the phone spooled for 5-10 min only to decline, had wife, daughter, son in law on the phone trying, finally after the game started the nice lady with Ticketmaster said “I shouldn’t tell you this but it is a problem on our side, try stub hub, which I did and got right in, just much worse seats.  I really don’t like Ticketmaster and think it is a fraudulent app but they seem to have a control over the market.  I welcome anyone to comment and share similar experiences because this is not right.","version":"273.3","date":"2026-07-14T00:00:00Z","rating":1,"app_id":500003565,"username":"ivo. hoj o o h. jicc","title":"Frustrating site to use","country":"US","tags":["payment","performance_and_bugs","pricing","customer_support"],"review_id":14302239703},{"content":"I don’t ever leave a review but after this altercation I’m not using Tm again. In the early general admission I bought 3 tickets (1 on accident) but didn’t mind because I could resell it. There was a “seating change” and now 2 months after buying the tickets obviously the tickets price has increased and more. The 2 tickets I bought were “voided” and I got refunded but the extra ticket was moved close to the stage, instead of moving the 2 I actually needed? I needed the 2 tickets instead of the 1. It wants to refund what I paid (150) for BOTH SEATS, and now when I ask to get 2 seats together now it refunded saying I’ll have to trade in the extra ticket that was closer for the same price and also pay extra money to get another ticket?? Basically I’m paying 180 for 1 TICKET after only receiving 150 for 2 tickets and similar seating. No incentive, no extra help, just straight forward “we can move your seat to somewhere with the same value, and you’ll have to cover the rest for the extra ticket” so now my girlfriend doesn’t have a chance of going with how much the ticket prices have increased. Instead of moving my seats, it refunds me to make sure I pay more. Terrible app. Basically the extra ticket got a closer seat and anywhere else I want to move I’ll have to pay more and I got refunded around 150 for 2 tickets but now getting similar seating for STANDARD admission not even Resell, it’s going to be 350+ genuinely just want to make the most money from me. 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