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I just want to transfer my Play phone # to a different carrier who offers English support, but your chat doesn’t offer English support.  The only way to get help in English is to make a telephone audio call, which isn’t possible if you’re hearing impaired because IP relay doesn’t work in Poland.  How hard is it really to offer a version in English like every other carrier in Europe, or to at least stop blocking copy/paste functionality?  So frustrating!  I wish I had never set up an account with Play, but all my government accounts now use this # and I can’t seem to transfer the # to another carrier.","version":"","date":"2023-09-12T00:00:00Z","rating":1,"app_id":498473583,"username":"mlla3560","title":"Still NO English app version or customer support","country":"US","tags":["sound_and_music","accessibility","login","updates_and_maintenance"],"review_id":10360035778},{"content":"Had some trouble with the app, but I imagine most of that is because of my lack of Polish. 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Manage your services, pay bills, and access new offers – always at your fingertips, wherever you are.<br><br>Manage your services in the app<br> • All your services – phone, mobile internet, fiber, TV – in one place, no switching between apps.<br> • Home internet – change your Wi-Fi password, check connected devices, set up parental controls – easily and intuitively.<br> • Activate eSIM and use services on your smartwatch too.<br> • Check your account balance, data usage, service validity dates and contracts – all in one place.<br> • Enjoy offers tailored especially for you.<br><br>Top up your account, pay your bill<br> • Choose convenient payment methods: BLIK, Apple Pay, or online transfer.<br> • Set up automatic payments so you never miss a deadline.<br> • View your activity history, data usage, and balance.<br> • Pay safely and stress-free – in just a few seconds.<br><br>Buy more internet, TV and more...<br> • Order fiber internet or a TV package with your favorite channels – without leaving home.<br> • Buy and activate a new prepaid number, e.g. for your child – in just moments, no paperwork.<br> • Add extra packages – like PLAY NOW or antivirus protection – in just a few taps.<br><br>Help is always with you<br> • Don’t know how to set something up? We’ll guide you step by step – it’s easy in Play24.<br> • Need support? Chat with us in the app – we’re here to help.<br><br>Your opinion matters<br>Help us improve Play24 – write to us with your suggestions: play24@play.pl<br>Like the app? Rate us in the store and let us know what features you enjoy most.<br>Let’s Play!","app_summary":"Play24, published by a Poland-based company. The app was last updated on 21 July 2026. Released in US on 13 March 2012 and globally on 03 April 2012. Play24 belongs to the 'Utilities' category maintaining a content rating of '4+'. Last month's estimates were 30k downloads. The app is available in Poland, Ukraine, and United Kingdom but not being advertised actively. Sign up / Sign in to learn more about the time spent, session durations, usage & engagement (DAU, WAU, MAU), retention, churn, marketshare, growth trends, and other market statistics.","subtitle":"Manage your account","promo_text":""},"has_in_app_purchases":false,"installs":null,"language":"EN","support_url":"http://www.play.pl/pomoc/play24/aplikacja/","top_countries":["PL","UA","GB"],"valid_countries":["AE","AO","AR","AT","AU","AZ","BE","BF","BG","BH","BJ","BO","BR","BY","CA","CG","CH","CI","CL","CM","CN","CO","CR","CY","CZ","DE","DK","DO","DZ","EC","EE","EG","ES","FI","FR","GB","GE","GH","GR","GT","HK","HR","HU","ID","IE","IL","IN","IQ","IT","JO","JP","KE","KH","KR","KW","KZ","LA","LB","LK","LT","LU","LV","LY","MA","ML","MM","MO","MT","MX","MY","MZ","NG","NI","NL","NO","NZ","OM","PA","PE","PH","PK","PL","PT","PY","QA","RO","RS","RU","SA","SE","SG","SI","SK","SN","SV","TH","TN","TR","TW","TZ","UA","UG","US","UY","UZ","VE","VN","YE","ZA","ZM","ZW"],"available_countries":["PL","US","GB","UA","AU","CA","CN","FR","DE","IT","JP","KR","RU","DZ","AO","AR","AT","AZ","BB","BY","BE","BM","BR","BG","CL","CO","CR","HR","CZ","DK","DO","EC","EG","SV","FI","GH","GR","GT","HK","HU","IN","ID","IE","IL","KZ","KE","KW","LB","LT","LU","MO","MG","MY","MX","NL","NZ","NG","NO","OM","PK","PA","PE","PH","PT","QA","RO","SA","SG","SK","SI","ZA","ES","LK","SE","CH","TW","TH","TN","TR","AE","UY","UZ","VE","VN","BO","EE","LV","NI","PY","KH","AF","GE","IQ","LY","MA","MZ","MM","YE","BH","CY","MT","RS","BJ","BF","CM","CG","CI","JO","LA","ML","SN","TZ","UG","ZM","ZW"],"pre_order_countries":[],"website_url":"http://promocje.play.pl/play24/","app_id":498473583,"app_view_url":"/ios/us/p4-sp-z-o-o-operator-sieci-play/app/play24/498473583/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/de/cb/2e/decb2e89-3afd-db6f-f463-479a5b518378/AppIcon-0-0-1x_U007epad-0-1-0-85-220.png/150x150bb.jpg","name":"Play24","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":498456114,"publisher_name":"P4 sp. z o.o. operator sieci Play","publisher_profile_url":"/publisher/ios/498456114","rating":4.619005328596803,"rating_breakdown":[250,58,123,296,3777],"rating_count":4504,"country_release_date":1331682447000,"current_version":"11.10.1","file_size":119009280,"first_released_in":["PL","US","GB"],"minimum_os_version":"15.0","publisher_country":"Poland","recent_release_date":1784592000000,"release_date":1333446213000,"release_status":"WORLDWIDE_RELEASE","supported_languages":["EN","PL","UK"],"worldwide_release_date":1333411200000,"store_removal_date":null,"cohort_id":"cohort_660bdfcc16140f2f125c2a09","worldwide_last_month_revenue":{"unit":"cent","type":"currency","currency":"USD","value":100000},"worldwide_last_month_downloads":{"unit":"unit","type":"integer","value":30000},"category_rankings":{"app_id":498473583,"country":"US","ipad":{"top_free":null,"top_grossing":null,"top_paid":null},"iphone":{"top_free":null,"top_grossing":null,"top_paid":null}}}