{"game_intel_data":{},"featured_reviews":[{"content":"This new App is almost useless. It is not user friendly or intuitive. It is also generating hordes of unnecessary paper if you want to print your reservation details; there are way too many advertisements to “partners” on it’s side bar links to “Get more Info” (or similar words), and fonts are overly large for what we need to see.  However, when you click on any of the links, it just takes you to the overall Bonvoy site.  You would think that if you want to see local dining options, it would link you to restaurants in that area, but it does NOT.  Ditto for the other ads included - car rentals, things to do, etc. Total waste of time.  MOST IMPORTANTLY, there is no where that I can find in this App that I can submit my room/stay preferences (room location, view, housekeeping, etc.).  Marriott needs to QUICKLY RESOLVE the functionality of this App for it’s loyal members.  I have had to call Owner Services, my home resort, and email the customer internet/web support numerous times and spent hordes of time about my upcoming reservations- most all were to no avail to resolve my requests.  As a multiple week owner at a high demand resort in Vail, CO (Streamside) I find this to be an unacceptable level of service.  The only folks I’ve found responsive are those at the resort, who assist as they can.  Marriott, PLEASE FIX THIS!\nPlatinum Elite Member (Xxxxxx559)","version":"9.0.0","date":"2019-02-16T00:00:00Z","rating":1,"app_id":455004730,"username":"Bimini bill","title":"Poor Design and Functionality, MARRIOTT PLEASE LISTEN","country":"US","tags":["advertisements","feature_requests","game_progression","localization"],"review_id":3778070126},{"content":"I love Marriott, Bon Voy my daughters are traveling in Connecticut and me being a team member for Marriott. I am able to get them a room for good price. My only problem is every hotel has a different standard when you’re sending a family member. I think everybody in the business should realize these are our children that we are sending and getting rooms for. The employees at the front desk should treat them as their own children would be treated. This is not the case across-the-board. I have had trouble adding my daughter to the reservation through the Explorer discount. My daughter has the form her name is on it I made the reservation in my name. Because the account is in my name.. They had a terrible experience with a particular front desk associate. They have the explore form it was 1 o’clock in the morning. I made a reservation online for 65 plus I realize the essentials fee. Only to have. The front desk “a different rate for my daughters. Hotel clearly wasn’t sold out. And at one in the morning, I think that we is Bonvoy associates should be a little more accommodating and kind. What is the form for? If they show their ID have the form reservations made. And they can’t have the room. I because your name is not on the reservation. What’s the sense of the form? I’m sorry if I sound a little frustrated, but they have your three daughters in limbo at one o’clock in the morning is a little stressful. I do appreciate the discount. Knowing that comes to all of us. Because of the low wages we are all paid. So that is much appreciated.","version":"10.78.0","date":"2025-01-01T00:00:00Z","rating":5,"app_id":455004730,"username":"A town chargers","title":"Appreciation and frustration","country":"US","tags":["sound_and_music","performance_and_bugs","social_and_community","monetization","accessibility"],"review_id":12131980125},{"content":"I am a traveling CNA and I’m currently in Cedar Rapids Iowa I’ve been staying at the town place suites, Marion I don’t usually take the time to write a review but the service I’ve gotten since staying at this hotel deserves MORE than a five star rating the staff here is amazing they go above and beyond their call of duty to make you feel valued, appreciated, and welcomed from the front desk agent (Jennifer) who lights up the lobby as soon as you enter and greets u with love and joy when u walk through the doors, to (Darla) the mid shift agent who went out of her way to assist me with my check in and also (Christi) who didn’t laugh at me when I slept in an ice cold room not knowing I had my a c control on 🤦🏽‍♀️she promptly came up to my room to personally attend to the possible issue and was willing to move me to a more comfortable unit until we discovered it wasn’t the AC it was me the operator 🤷🏽‍♀️ these are just a few of my experiences that I’ve encountered that bought me much needed laughs and made me feel I was home away from home  from the front desk team to the amazing housekeepers!!!!! I stayed at one other Marriott in the area but QUICKLY returned back to town place for the customer service, beautiful scenery and most important THE STAFF LOVE!!!! do yourself a favor and always book town place suites Marion you’ll thank me later❤️","version":"10.84.0","date":"2025-04-10T00:00:00Z","rating":5,"app_id":455004730,"username":"Irish Reynolds","title":"Irish Reynolds","country":"US","tags":["service","performance_and_bugs"],"review_id":12526527530}],"related_apps":[{"app_id":635150066,"app_view_url":"/ios/us/hilton-worldwide-holdings-inc/app/hilton-honors-book-hotels/635150066/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/a2/44/51/a24451e8-a889-963f-0521-85561c5ffbd2/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/150x150bb.jpg","name":"Hilton Honors: Book Hotels","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":337935129,"publisher_name":"Hilton Worldwide Holdings 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Whether you are on a business trip or family vacation, join for free and earn rewards when booking with Marriott Bonvoy. <br><br>(1) BOOK YOUR HOTEL<br>SEARCH HOTELS, BOOK STAYS, AND EARN REWARDS: <br>•\tEarn points for your stays booked directly with Marriott.<br>•\tNot sure where to go? Let our ‘Explore’ and ‘Road Trip’ feature inspire your journey.<br>•\tChoose from our 35+ brands to fit your personal style of travel.<br><br>BEST RATE GUARANTEE: <br>•\tSome things in life aren’t guaranteed — but your hotel rate can be.<br>•\tFind a better rate? We'll match it + 25% off or 5,000 points. Limitations and exclusions apply.<br><br>FLEXIBLE CANCELLATIONS: <br>•\tNeed a last-minute hotel change? We offer flexible cancellation options to reassure you when booking your next stay with us. Use the app to adjust travel plans with ease.<br><br><br>(2) BEFORE YOUR STAY<br>COMPLETE CONTACTLESS CHECK-IN TO YOUR HOTEL ROOM: <br>•\tCheck-in to your hotel from anywhere with our Mobile Check-In feature. <br>•\tLet us know when you are scheduled to arrive, and you’ll get a notification when your hotel room is ready.<br><br><br>EASY ACCESS VIA MOBILE HOTEL KEY: <br>•\tNever worry about losing your key card again. Use your mobile device to open your hotel room and easily access hotel amenities like the parking garage, fitness center, lounge, and pool. <br>•\tWith Mobile Key, you can get to your room faster. Once opted in, we’ll send you a notification to your iPhone or Apple Watch when your room is ready.<br><br><br>(3) DURING YOUR STAY <br>ORDER FOOD AND DRINKS AHEAD OF TIME: <br>•\tOut exploring? Browse and order food and drinks from your hotel’s menu, and it will be ready when you return. Available at participating properties.<br><br>CONVENIENTLY CHAT WITH YOUR PROPERTY: <br>•\tMobile Chat lets you talk directly to your hotel before, during, and after your stay.<br>•\tFor the best travel experience, ask the front desk for local recommendations, request amenities, and more - all while on-the-go.<br>•\tNeed something? Mobile Request allows you to customize your stay and even ask for something you forgot – like a comb or toothpaste.<br>•\tFree Wi-Fi offered at most hotels for Marriott Bonvoy members<br><br>(4) AFTER YOUR STAY<br>ENJOY EXCLUSIVE MARRIOTT BONVOY HOTEL OFFERS:<br>•\tCheck your point balance and view your stay history and hotel bill.<br>•\tUnlock travel rewards and redeem your points on hotels, experiences, restaurants, rideshares, and more. Take advantage of our numerous partnerships! <br><br>Not a Marriott Bonvoy member? Join for free on the app to access exclusive member rates at over 30 hotel brands around the world.<br>MARRIOTT BONVOY HOTEL BRANDS:<br>Use the Marriott Bonvoy app to book hotel stays with any of our 30+ brands, including AC Hotels by Marriott®, Aloft® Hotels, Autograph Collection® Hotels, Bulgari®, City Express, Courtyard®, Delta Hotels®, Design Hotels™, EDITION®, Element®, Fairfield Inn & Suites®, Four Points® by Sheraton, Gaylord Hotels®, JW Marriott®, LeMéridien®, Moxy® Hotels, Marriott Executive Apartments®, Apartments by Marriott Bonvoy ® , Marriott Hotels®, Marriott Vacation Club®, Protea Hotels®, Renaissance® Hotels, Residence Inn®, Sheraton®, SpringHill Suites®, St. Regis®, The Luxury Collection®, The Ritz-Carlton®, TownePlace Suites®, MGM Collection ®, StudioRes®, Homes & Villas by Marriott Bonvoy ® , Sonder by Marriott Bonvoy ® , Tribute Portfolio®, W® Hotels and Westin® Hotels & Resorts.","app_summary":"'Marriott Bonvoy', published by a US-based company. 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