{"game_intel_data":{},"featured_reviews":[{"content":"The app is extremely misleading. It leads you to believe you have a refill when you don’t. If you order a refill, and didn’t have one available then your doctor is contacted. I don’t want my doctor contacted unless I authorize it. Furthermore, many medication’s are available generically and can be billed to a good RX or other coupon at the walk-in drugstore for less than insurance price or cash price.  Express scripts is very greedy and they won’t honor these coupons. furthermore, they try to charge astronomical prices, calling certain medication’s specialty, when, in fact, they have many off label use and can be purchased for as little as $20 cash. Once your prescription is sent to Xpress scripts and not fillable thru insurance or their own incompetence or otherwise laziness, it’s impossible to get it back out of there easily. the only thing this service is good for is filling prescriptions that you have a refill on that are cheap, covered by insurance and need to be refilled regularly.  The app needs many improvements. they should have to return to the customer a printed copy of every electronic prescription that they mishandle and do not fill in the manner requested by me, the customer.\ngenerics, utilize, or a 50-50 chance. You either get a quality one that is made in the USA, or end up with a very inexpensive generic, made outside of the USA.  I haven’t tried to order a specific generic company, because I don’t want to be on hold for that long.","version":"12.10.0","date":"2024-01-30T00:00:00Z","rating":5,"app_id":442464896,"username":"steve fournier","title":"customer","country":"US","tags":["accessibility","feature_requests","content","monetization"],"review_id":10881386003},{"content":"Our company switched to Express Scripts in Jan 2024 after being with OptumRx for 9 years — I have had nothing but problems with just about every prescription I have had to get filled — and especially refilled. First, every thing needs a pre-authorization- no problem. However, a 2nd pre-authorization seems to be always needed. If it’s pre-approved why does it need to be pre-approved again? Literally every single doctor I’ve used is frustrated with Express Scripts— that absolutely hate Accredo. Verbatim, their words. I have called Xpress scripts customer service so many time I’ve lost count. Every time I’m told - no problem the prescription will be filled only to get a robocall or text later saying the exact prescription can’t be filled…a prior authorization is needed!!!! Over and over, round and round. I missed one medication for over a month with this nonsense. It doesn’t matter if I go to my local pharmacy or get it mailed. Same issue. Then there are the subcontractors Accredo and Senderra who are even less helpful and despite all 3 companies being worth billions of dollars— cannot seem to connect their databases together— 5 different doctors I’ve used have had issues placing prescriptions. They have said they unfortunately have to deal with this kind of nonsense specifically with Xpress Scripts. What is so different about your prior authorization process that 5 different doctors have all had the same issues? I mean what are the statistical odds? Seems to be 1 common denominator here…","version":"12.18.0","date":"2024-09-03T00:00:00Z","rating":2,"app_id":442464896,"username":"5637373838;7388/8:8","title":"Too many subcontractors filling meds","country":"US","tags":["performance_and_bugs","service","feature_requests","monetization"],"review_id":11682909137},{"content":"The app is good, and it is easy to order scripts. \nCons: Changing an alert is next to impossible. Removing a medication is not possible as far as I can see. The virtual pharmacy ID card is not printable and does not contain all of the information the hard copy card has. (I have ordered a hard copy about 25 times, and have yet to receive a hard copy) There is not a section for drugs you may be allergic to. If you are looking to see your claims and history, or medicine history; you are out of luck. The search thinking wheel spins forever and almost always times out giving the message “9999: We are sorry, we are unable to complete your transaction at this time. Please try again later.”. Should you actually reach your history of any kind, forget actually printing it out. Pricing a medication by history is a long shot Only about 10 current medications show up and only about half of those are actually current up to date medications that you are taking. You better be an ace speller. If you misspell any drugs when searching within the app, the search is not smart and will not recognize even a close misspelled  medication. \n\nIn the world of apps, this one needs some work.","version":"","date":"2018-06-11T00:00:00Z","rating":2,"app_id":442464896,"username":"KaddyDrafter","title":"Ok but not great.","country":"US","tags":["performance_and_bugs","notifications","accessibility"],"review_id":2674884938}],"related_apps":[{"app_id":382300394,"app_view_url":"/ios/us/cvs-caremark/app/cvs-caremark/382300394/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/51/8b/ee/518bee3a-f618-4994-f2d0-9ea97a1e045d/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/150x150bb.jpg","name":"CVS Caremark","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":382300397,"publisher_name":"CVS 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It’s like having a knowledgeable pharmacist in your pocket.<br> <br>Find a preferred pharmacy, refill your prescription and check your order status—anytime, anywhere.<br><br>Whatever you’re looking for, find it faster on the Express Scripts mobile app. <br><br>•\tOrder refills for you or your family<br>•\tTrack orders<br>•\tStart automatic refills<br>•\tAccess ID card<br> <br>You must have an Express Scripts prescription benefit plan through your health insurance or plan sponsor to use this app. <br><br>This app and/or some if the features described may not be available for all plans or benefit types.","app_summary":"'Express Scripts', published by a US-based company. The app was last updated on 26 March 2026. Released in US on 05 July 2011 and globally on 19 July 2013. 'Express Scripts' belongs to the 'Medical' category maintaining a content rating of '4+'. 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