{"game_intel_data":{},"featured_reviews":[{"content":"The whole app doesn’t reflect a big company like Vodafone where we expect to see a user friendly app with easy access even to customers support or help, it only contains the named robot chat which is stupid and useless in case the complaint is not listed\nI am trying to purchase a mobile phone from the app shop and it’s stuck on an rejected transaction even not going through the payment process, even tried from a browser and the same happens!","version":"2026.2.1","date":"2026-02-09T00:00:00Z","rating":2,"app_id":437564823,"username":"Barbatoz2","title":"App Shop is very bad","country":"US","tags":["design","customer_support","payment","performance_and_bugs"],"review_id":13729762511},{"content":"This app is absolute trash. I have been using the App Store for more than 6 years and this is the first time I write a review. I haven’t been frustrated with an app to this point ever. The user interface is absolutly horrible. And that’s when it works. The problem is it never loads. I have never opened the app and did what I wanted to from the first try. And why the isnt the option to disable auto renew placed somewhere accessible. I profoundly believe that they made this app and their whole system extremely difficult for the consumer and super frustrating so they can make money off the mistakes in auto renewal and off their weird subscriptions. \n\nThe user interface needs to completely be changed. It is not intuitive at all and the person who designed it has probably never used a phone before. I need to know what I am subscribed to. And how to stop the subscription. I need to see a list of the offered plans so I can choose. \nAnd for god sake why the isnt there an option to opt out of the constant text messages and the flash message I get when I finish the call and get notifications from the app instead. \nFor a company this big this app is an absolute disappointment","version":"6.5.2","date":"2018-05-10T00:00:00Z","rating":1,"app_id":437564823,"username":"Usef8010","title":"Trash","country":"US","tags":["performance_and_bugs","accessibility","feature_requests","notifications","monetization"],"review_id":2529146262},{"content":"One of the worst services. Suddenly got a call that my number is going to get suspended because my visa is about to expire, telling me to go to the nearest branch to update my information. When i got there, the employee told me that you can’t update your information and that vodafone is known to not update your information just so your number will expire and you will have to buy another number. And that was true, my application to update my visa information was denied for no reason, cuz they want me to buy a new number. Absolute trash of a service. 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