{"game_intel_data":{},"featured_reviews":[{"content":"I sent money many times with this service and never had an issue but this time when I really needed them they were TERRIBLE!!!  I was literally on the phone for 6-8 hours talking to one person or the next trying to prove it wasn’t a fraudulent or scam, proving who I was, my relationship to the receiver, etc. Then after getting my transaction cancelled TWICE, I FINALLY (or so I thought) got through only for my significant other to go all the way up to the place to find out that it was cancelled. AFTER I HAD ALREADY GOT CONFORMATION ON THE PHONE AND EMAIL that it was processed. Now, because they’re is a pandemic they’re refund center is closed and it’ll take 48 hours to refund my money back to me. This has been the single worst experience with them I’ve ever had and will NEVER be using them AGAIN. After all this all try could offer me was platitudes in they way of a not even convincing “I’m sorry” I was even hung up on multiple times! I REALLY hate to say it, but it seems as though WESTERN UNION IS NOT SENSITIVE TO AND INFACT FROM MY EXPERIENCE THEY ARE PREJUDICIAL TO CERTAIN COUNTRIES AND TOWARD PEOPLE OF COLOR. I’m almost certain that if I was sending money to a predominately WHITE country they would have accused me or by partner of attempted SCAMMING!!!!!!!! This is SHAMEFUL AND A DOWNRIGHT OUTRAGE. I EXPRESSED IT TO THE PERISN I WAS TALKING TO AND GOT HUNG UP ON!!! This is NOT OVER!!!!!😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡","version":"7.2","date":"2020-06-12T00:00:00Z","rating":1,"app_id":424716908,"username":"Bible reader ❤️","title":"WORST EXPERIENCE IVE EVER HAD WITH WESTERN UNION","country":"US","tags":[],"review_id":6067883766},{"content":"Hello~\n\nThis app started out great and I used it for several years and I was able to help a lot of people I care about. But since covid it’s become a total mess. I work overseas on a defense contract and can’t be reached for verification by conventional means so my transaction is always canceled, I tried calling the verification department within the two hours on many occasions but I never make it to that department and they end up canceling  the transaction and I have to wait for days to get the refund. Also, they stopped sending emails that let me know in advance that the transaction is going through a verification process. Customer Service for WU has always been rude,  uninformative, without resolution and intrusive to privacy over the phone anyway. On the other hand, through tech support only via twitter, Facebook, or official website has customer service always been the opposite and More informative and more helpful, so at least thank you for that. I tried using my international contact number (Afghanistan) as a means for contact and verification but because my home address is the US, the number doesn’t correlate with the country and prevents transactions from being made. With that being said keep in mind that covid shouldn’t be an excuse for making money off people’s unsuccessful transfers, yes you refund the transfer but you don’t refund the fee and customer service blames “covid causing a spike in fraudulent transactions” which is a poor excuse because there is a transaction history of repeat contacts, a contact list, a password to login, face recognition, email verification, phone number (regardless of country), a locked phone. It’s pretty ridiculous.","version":"7.8","date":"2020-11-03T00:00:00Z","rating":3,"app_id":424716908,"username":"SleepyInChina","title":"No longer Using","country":"US","tags":["service","social_and_community","login","user_data_and_privacy","monetization"],"review_id":6603567929},{"content":"I used this app to try and pay a couple of bills in Mexico. At first it seemed to work but kept giving me an error ‘technical problem try again later ( C9999) I called customer service and was told to shut my phone down and reopen app. I followed their instructions and it still have me the same error, I went straight to their website and it did the same thing and the same error message. Called their customer service again and they said to clear the history in my browser, did that and after about 10- 12 attempts it finally went through. Did I mention a had to pay two bills from Mexico? I tried to pay the other bill through the app since it seemed I was having some luck. I entered all the info and that error message came back, I jumped back to the app and nothing. I walked away because the frustration was getting to me, I decided to just try the following day , after many many attempts on both the app and website it finally let me pay the second bill.....sucesss right? Well I’m back trying to pay those bills again and the same error pops up but this time I have tried for days!!! And all I get is the error message. I called their customer service and I was transferred a few times because they said that I must be wrong because they don’t offer the service to pay bills from Mexico, that they haven’t heard of that being a service they offer....what the??? I had just used it and it’s all over the internet and their website!!! I wish someone could tell me when this bug will be fixed so I can use the service that is advertised... I need some help here .","version":"8.0","date":"2021-02-06T00:00:00Z","rating":2,"app_id":424716908,"username":"Petra Girl","title":"App & website are frustrating!!","country":"US","tags":["advertisements","performance_and_bugs","service","monetization"],"review_id":6959838526}],"related_apps":[{"app_id":674258465,"app_view_url":"/ios/us/remitly-inc/app/remitly-send-money-abroad/674258465/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/44/1e/5c/441e5c19-5f76-f56b-943c-9d9978e7743d/AppIcon-0-0-1x_U007epad-0-9-0-85-220.png/150x150bb.jpg","name":"Remitly: Send money abroad","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":674258468,"publisher_name":"Remitly Inc","publisher_profile_url":"/publisher/ios/674258468","rating":4.873544670798546,"rating_breakdown":[20505,9578,33629,145093,2346287],"rating_count":2555092},{"app_id":529615515,"app_view_url":"/ios/us/xoom-corporation/app/xoom-send-money-transfer/529615515/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/f7/ed/86/f7ed8683-3f96-fc7e-b6fd-75c19ee34d11/AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/150x150bb.jpg","name":"Xoom: Send Money & Transfer","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":529615518,"publisher_name":"Xoom Corporation","publisher_profile_url":"/publisher/ios/529615518","rating":4.81752131318674,"rating_breakdown":[20057,6496,20879,76680,1071392],"rating_count":1195504},{"app_id":867619606,"app_view_url":"/ios/us/moneygram-international-inc/app/moneygram-r-money-transfers-app/867619606/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/3e/ad/8d/3ead8df1-6445-54d9-0a8c-1718c58756d9/AppIcon-0-1x_U007emarketing-0-8-0-sRGB-85-220-0.png/150x150bb.jpg","name":"MoneyGram® Money Transfers App","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":867619609,"publisher_name":"MoneyGram International, Inc.","publisher_profile_url":"/publisher/ios/867619609","rating":4.861393400624713,"rating_breakdown":[8242,2863,9087,33056,616179],"rating_count":669427},{"app_id":875855935,"app_view_url":"/ios/us/worldremit/app/worldremit-money-transfer-app/875855935/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/7a/2d/bf/7a2dbf5a-e5a3-0ad1-8014-ae32c854574f/AppIcon-0-0-1x_U007emarketing-0-10-0-85-220.png/150x150bb.jpg","name":"WorldRemit: Money Transfer App","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":875855938,"publisher_name":"WorldRemit","publisher_profile_url":"/publisher/ios/875855938","rating":4.784207035073315,"rating_breakdown":[5026,1545,3911,13959,191136],"rating_count":215577},{"app_id":1065921908,"app_view_url":"/ios/us/ria-envia-inc/app/ria-money-transfer/1065921908/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/46/6a/b4/466ab41f-c340-fc71-949a-f3b289c262a5/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/150x150bb.jpg","name":"Ria Money Transfer","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":1065921907,"publisher_name":"Ria Envia Inc.","publisher_profile_url":"/publisher/ios/1065921907","rating":4.851558812808165,"rating_breakdown":[3729,1246,3347,13338,238955],"rating_count":260615},{"app_id":1140130413,"app_view_url":"/ios/us/paysend-technology-limited/app/paysend-simple-money-transfer/1140130413/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/5a/c5/c3/5ac5c377-59bb-f0e2-161c-2ce0d3107083/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/150x150bb.jpg","name":"Paysend: Simple Money Transfer","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":1454360889,"publisher_name":"Paysend Technology limited","publisher_profile_url":"/publisher/ios/1454360889","rating":4.820108771440524,"rating_breakdown":[979,127,177,509,26892],"rating_count":28684},{"app_id":1169518032,"app_view_url":"/ios/us/boss-revolution/app/boss-money-transfer-send-fast/1169518032/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/3e/82/27/3e8227df-6528-b1c2-f891-a0c9777aa9af/BOSSMONEYicon-0-0-1x_U007epad-0-1-85-220.png/150x150bb.jpg","name":"BOSS Money Transfer. 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Send money fast to Mexico and globally from the US, available 24/7.   <br>   <br>Send money, track money transfers, pay bills, review exchange rates, and find agent locations- all on the go with the Western Union® money transfer app.   <br>  <br>-----  <br>WE MOVE MONEY TO MORE THAN 200 COUNTRIES AND TERRITORIES  <br>-----  <br>  <br>Your friends and loved ones can receive the funds directly to their bank account or mobile wallet** or pick up cash in their own currency at a convenient location near them.  <br>   <br>-----  <br>SIMPLE CARD SCANNING  <br>-----  <br>  <br>Quickly make a money transfer by setting up card payments on your mobile phone. Avoid mistakes by scanning your credit*** or debit card using the camera on your device.  <br>   <br>-----  <br>EASILY VIEW EXCHANGE RATES  <br>-----  <br>  <br>View the latest international exchange rates instantly using the widget on our mobile money transfer app. See how the US dollar compares to other currencies on the move.  <br>   <br>-----  <br>QUICKLY REPEAT TRANSFERS  <br>-----  <br>  <br>Save your receiver’s details to your resend list and make repeat international money transfers fast through the app.  <br>   <br>-----  <br>PAY BILLS ON THE GO  <br>-----  <br>  <br>From your car payment to a mortgage, pay bills anytime, anywhere, with our money transfer app.  <br>   <br>-----  <br>START ON THE MONEY TRANSFER APP, PAY IN CASH  <br>-----  <br>  <br>Save time at the counter by starting your money transfer on our app and paying in cash at a participating agent location. Visit one of more than 61,000**** across the US.  <br>   <br>-----  <br>PAY THE WAY THAT WORKS FOR YOU  <br>-----  <br>  <br>Pay directly from your bank account, via Apple Pay® in our app, cash at an agent location, or with a credit***/debit card.  <br>   <br>-----  <br>EASY TO SEND, SIMPLE TO RECEIVE  <br>-----  <br>  <br>Use the Western Union® app to send money and choose how your receiver will get the funds.  <br>   <br>Bank account <br>• Send money from your bank to billions of accounts worldwide.  <br>Cash pickup  <br>• Transfer money with the app to thousands of cash pickup locations internationally.  <br>Mobile wallet  <br>• You can send money directly to your recipient’s mobile wallet** from one of our partners (in select countries).  <br>  <br>++++++++++  <br>   <br>FEES AND IMPORTANT DISCLOSURES   <br><br>Western Union makes money from currency exchange. Fees and rates subject to change without notice. Not valid on credit cards or transfers within the United States<br>   <br>Services may be provided by Western Union Financial Services, Inc. NMLS# 906983 and/or Western Union International Services, LLC NMLS# 906985. See terms and conditions for details.   <br>   <br>Western Union has offices worldwide and is headquartered in Denver, 7001 E. Belleview, Denver, CO 80237.   <br>   <br>Do you have questions about our services? Contact one of our nearby Western Union agent locations. Use our agent location finder to find one nearby or call +1-720-332-1000.   <br>   <br>* Currency exchange commission applicable. Not available for credit cards and transfers to Cuba.   <br>** Money transfer to digital wallets is available for some international locations.   <br>*** A card-issuer cash advance fee and associated interest charges may apply if you use a credit card. To avoid these fees or for reduced fees, use a debit card or check other payment methods.   <br>**** Network data as of September 30, 2021.  <br> <br>Additional third-party charges may apply.","app_summary":"'Western Union', published by a US-based company. The app was last updated on 21 May 2026. Released in US on 10 May 2011. 'Western Union' belongs to the 'Finance' category maintaining a content rating of '4+'. In US, 'Western Union' ranked 70th on the 'Top Free iPhone Apps' chart in the 'Finance' category. Last month's estimates were 100k downloads. The app is available in US and being advertised actively. 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