{"game_intel_data":{},"featured_reviews":[{"content":"For all the years having to communicate with clinicians for myself and now for my two kids, and others I care for, MHO has been tremendously helpful. I remember the days before MHO! Now, no more calling the doctors’ office and waiting by the phone, put on hold and the phone drops, or calling the wrong department altogether and after all that, only to talk with someone and forgot the outcome of an undocumented conversation. MHO have everything in one place, communications with your care team is quick and secure, documented, even phone encounters gets documented. Now, I can take the time to write down my non-emergency medical questions to my care team and they can decide if it’s something I need to go in person for. Records that I need for all administrative stuff e.g., kids school etc. are all accessible via MHO. I can keep track of my annual visits, review visit notes and follow-up with questions if needed, pay bills through MHO, request medication refills, scheduling appointments, etc. There’s just so much great thing about MHO that I cannot fit everything good about it in this review space!!  Another note, we like to thank our care team and sends a follow-up thank you note without it that becoming an administrative burden to the care team! And I wonder if there’s a way to thank the care team via a button without bombarding them with more administrative burden; a “thank you” message that they don’t have to open by a certain deadline or ever!  Giving us patients the ability to say thank you and express our gratitude to the care team is important!","version":"10.7.3","date":"2024-02-07T00:00:00Z","rating":5,"app_id":382952264,"username":"Talanalysis","title":"MHO is a life changer!!!","country":"US","tags":["social_and_community","feature_requests","monetization","performance_and_bugs"],"review_id":10913767555},{"content":"I get multiple notices to go look at things sometimes I don’t know what things that actually wants me to look at. It asks for drug reactions  medications whose names I don’t recognize at all but may be another version of something I have taken. The menu names are a bit vague and disorganized from my point of view,. I just paid $45 and it says I owe $45 Very hard to tell what visit whether I just paid for it already.  Information can be inaccurate but I am very limited in my ability to fix it and it often changes it’s usually never fully correct which concerns me. It seems a different doctors add to the mix and are unaware of certain medication‘s. Today for instance it said I was taking both the fast acting and the slow acting version of a medication, when I’m only taking one of them. Hard and confusing and now inconsistent to print out some reports from Phone   It seems like the format keeps getting redesigned so I often spend time looking for things that I used to be able to find. A lot of the links that explain the medication’s or procedures lead nowhere. It’s definitely helpful to have all information in one place, but inconsistencies at all levels and dimensions could be dangerous. Every time I look, I  find something not quite right sometimes unlikely to be a problem other times it could be. I do like getting test results. Incredibly quickly as waiting for them can sometimes be quite unsettling.","version":"11.2.3","date":"2024-12-19T00:00:00Z","rating":4,"app_id":382952264,"username":"Techie 1111","title":"Confusing","country":"US","tags":["performance_and_bugs","accessibility","game_progression","monetization","updates_and_maintenance"],"review_id":12081586654},{"content":"Until someone in my community had shared their journey with Ochsner and their ability to communicate via messages and Zoom with their doctors, I was not familiar with the app for Ochsner nor had I ever been a patient there. I’ve currently been going through fighting cancer and was not receiving care that needed in Mississippi. \n       I downloaded the app; the world opened up. \n       \n       All the specialists I needed to see were right there at my fingertips suddenly as well as the ease and simplicity too schedule appointments at my desired location/time/provider. In addition I’ve since been able too experience Ochsner and if could give more than 5*, I definitely would be. I had to have an EUS done there; every single individual I encountered regardless of involved in my care directly or indirectly, they ALL showed such kindness, respect, compassion, that I’d not had this kind of care anywhere else. And I mean everyone I crossed paths with and not just on the date of my procedure but also at a whole different location where I went to see my new Ochsner oncologist at Luling and again 5* too infinity more, because everyone right down to the receptionist and the individual working at their tiny cafe was AMAZING!\n    Thank you Ochsner for choosing employees that are obviously happy to be there doing what they do, I am quite grateful!! 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