{"game_intel_data":{},"featured_reviews":[{"content":"I was very disappointed of mashreq for 2 consecutive weeks i get nothing but problems. Last week I had a purchase transaction using a POS machine which shows declined 3 times however the amount was taken from my account! They also told me that it will be reversed within 7days but till now i still did not get my money! Now fast forward this week just today my wife transferred 3000aed in my account however it is did  not reflect in my account but the transaction is showing. I called CS and was just informed that it will show in the morning to think it is M2M transfer. I was working with a US bank before and for this kind of problem where we see that an amount is on hold we just need to ask some verification questions and we can release the funds was verified and it will only take few mins. I wonder why such a big bank have this problem and users are the one facing the problem which is not ok. Now I am thinking of switching banks for sure! CS is not that helpful and a lot of issues for such a big bank.!","version":"7.7.0","date":"2024-02-02T00:00:00Z","rating":1,"app_id":378549193,"username":"chochokoy","title":"Too many transaction problems!","country":"AE","tags":["performance_and_bugs","feature_requests"],"review_id":10894503353},{"content":"I will never suggest anyone to open your account on this bank. I haven’t seen such a bad service of a bank in my life. I am having problem with my account that I am not being able to withdraw transfer or do any kind of transaction through the bank because they have blocked my account and my account is frozen and I don’t even know why is this happening . Then I tried to contact with them through every possible way I can. I texted on instagram, sent so many emails, tried to contact online on mobile app and also on calls but whenever I tried to contact every different person says different thing. The common thing they say is I have sent an email to the upper level people who have frozen your account so I will be in contact with you after 24 hrs or 2 to 3 days and I always say okay I will wait hoping that my issue will be solved and I will be able to withdraw my money. But every 2 to 3 days I got disappointed. I got call from bank they said “You will be able to withdraw your money after 24 hrs but it also disappoint me. Why don’t the costumer service or whoever I contacted didn’t tell the truth about my issue and when will I be able to get my money. Really frustrating and sad to write this thing and I will never suggest anyone to open an account on this bank.","version":"7.9.1","date":"2024-09-06T00:00:00Z","rating":1,"app_id":378549193,"username":"Bina stha","title":"Very disappointed with the service. Worst banking service","country":"AE","tags":["performance_and_bugs","game_progression"],"review_id":11694639172},{"content":"I’ve been using Mashreq Neo for a few months now, and I must say, it’s a game-changer in the digital banking space. The ability to open and close accounts online without any charges is phenomenal. It’s the convenience and the freedom it offers.\nThe user interface is sleek, intuitive, and makes navigation a breeze.\nWhether I’m setting up an account or closing one I no longer need, the process is seamless and instant. This level of control and efficiency is what sets this app apart from traditional banks.\nKudos to the team for their innovative approach to banking.","version":"7.7.5","date":"2024-04-13T00:00:00Z","rating":5,"app_id":378549193,"username":"Soorajsurendran","title":"Effortless Banking at Your Fingertips!","country":"AE","tags":["game_progression"],"review_id":11152116366}],"related_apps":[{"app_id":547172388,"app_view_url":"/ios/ae/adcb/app/adcb/547172388/","country":"AE","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/d4/84/66/d48466f6-6953-66bc-2789-a71d64da6b7f/AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/150x150bb.jpg","name":"ADCB","os":"ios","price":{"currency":"AED","value":0,"string_value":"0.00 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From high-interest savings accounts and international money transfers to investment in US stocks from the UAE and family banking, discover a world of powerful financial tools at your fingertips with the award-winning, globally recognised mobile banking app.<br><br>Open a bank account online instantly<br><br>Open a bank account online in the UAE instantly with Mashreq - no paperwork, no waiting. Just a few taps and you're ready to bank.<br><br>Get more value with Mashreq NEO PLUS<br><br>• Transfer salary of AED 10,000+ or maintain an average balance of at least AED 50,000 to become eligible for exclusive Mashreq NEO PLUS benefits.<br>• Mashreq NEO PLUS Saver Account: Get market-leading rates on savings — 6.25% p.a. if you transfer salary to Mashreq NEO Account OR 5% p.a. if you maintain AED 50,000+ in NEO PLUS Saver Account. 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One smart space.<br>• Access over 40 services - from cardless cash withdrawal in the UAE and e-statements to letter requests and more - all within one convenient location.<br><br>T&Cs apply.<br><br>Why Mashreq UAE Mobile App?<br><br>Whether you're saving, spending, investing or travelling, Mashreq UAE Mobile App empowers you to do it all - securely and effortlessly.<br><br>Download Mashreq UAE Mobile App today and start banking smarter.<br><br>Mashreq Group HQ Building<br>Plot No 3450782<br>Umniyati Street (off Al Asayel Street)<br>Burj Khalifa Community<br>Dubai, UAE","app_summary":"'Mashreq UAE', published by a United Arab Emirates-based company. The app was last updated on 04 August 2026. Released in United Arab Emirates on 30 June 2010 and globally on 08 July 2010. 'Mashreq UAE' belongs to the 'Finance' category maintaining a content rating of '⁧٤+‬'. 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