{"game_intel_data":{},"featured_reviews":[{"content":"My Uber driver account was deactivated 2 months ago, neither customer service nor greenlight office helped me. I have been dealing with this for 2 months and I have met at least 15 times with uber customer service and 3 times with greenlight office. I have met with their supervisors, no one wants to help. Everyone sends an automated message. The only purpose of the employees is to stall the person on the phone, they don't try to solve the problem. The reason they give for closing my account is; \"You have opened more than one account in your name, this is against the community rules.\" I am giving my explanation but they don't want to understand. One of the accounts is Uberx and the other is Uber Black. The Uber Black account is already separate. They don't challenge it. When I ask why it was closed, they send me an automated mail. They just say that I violated the community rules without explaining any reason. I ask why, they say they are sending an e-mail and send the same e-mail. This is completely discriminatory, they shouldn't be able to do this without telling me what the real reason is. When they talk on the phone, instead of explaining, they hang up on me. From now on, I'm turning this matter over to the lawyer. I will do whatever it takes, if necessary, I don't care if my account is not active. I just want uber to be held accountable through legal means. I will never let this go, no matter how long it takes.","version":"3.612.10000","date":"2024-04-30T00:00:00Z","rating":1,"app_id":368677368,"username":"Celmaslar","title":"Discrimination","country":"US","tags":["accessibility","performance_and_bugs","service"],"review_id":11217187898},{"content":"I’ve never used Uber as a pickup service at Fort Lauderdale international airport until August 31, 2022. You can check your records. Previously I’ve used other services so had no communication with nor any knowledge of what the system was to meet with the Uber driver in this instance. Upon arrival I continuously provided my location to the driver, in an effort to get picked up, however in response she was insisting I needed to go to a destination I was not familiar with. Eventually, after several texts back and forth (can be documented via our texts on your app)she finally gave me a location. Once I arrived at the location and attempted to speak with her concerning the miscommunication she immediately displayed a sense of aggravation and became defensive and belligerent. Despite her unprofessional attitude, and being placed in an awkward situation, due to unfamiliar circumstances I was willing to continue to my destination with her because she claimed she was willing to continue to accept the reservation. Eventually, she decided to leave after a period of time while my husband was in route to where she was parked. The bottom line is she left without any communication and didn’t cancel the reservation before accepting another one, at my expense. This entire encounter could have been avoided if she didn’t make the assumption that I was familiar with the protocols of where I, as the customer should have met her vehicle.","version":"3.525.10001","date":"2022-09-01T00:00:00Z","rating":1,"app_id":368677368,"username":"frct2-90","title":"Inappropriate communication and unsupportive interactions with a driver.","country":"US","tags":["feature_requests","localization"],"review_id":9040094598},{"content":"Not really happy with Uber’s new ”Walk” feature. I ordered a pool yesterday and it gave me a price of $18 then it said save $7 by walking a few blocks. But what it really meant was it was going to charge me seven dollars more if I didn’t walk. If you’re going to get a price for car service that should be the price for picking you up where you’re at, not for walking up to seven blocks away. Well it was raining and I had heavy equipment I didn’t want to carry and when I click that option off the price was $26. Was the first time I’d seen that option and I wasn’t sure if I could cancel the transaction so I ended up walking three blocks in heavy rain with my photography equipment. If I would’ve known that I could’ve just taken the subway. The whole idea for taking a cab is not to walk, how much time does it save a driver to go an extra block when you got three people in a cab paying $18 each? I really hope Lyft and other similar services will not be starting this “Walk” service. At least give the full price to pick you up which is what you expect from a car service and let you make a decision from there and not pull what feels like a bait and switch.\nBtw I felt worse for the other woman riding in my pool she had a big Load of laundry and the driver dropped her off a block away in very heavy rain and she said she paid the higher rate to get dropped off at her location. How is it we are paying for car service that makes us walk blocks on both ends of our trip, feels more like very expensive public transportation.","version":"3.322.10004","date":"2018-10-28T00:00:00Z","rating":3,"app_id":368677368,"username":"Canned Banana","title":"Bait and switch","country":"US","tags":["gamification","localization","monetization"],"review_id":3354657497}],"related_apps":[{"app_id":529379082,"app_view_url":"/ios/us/lyft-inc/app/lyft/529379082/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/59/31/73/59317333-05d5-9615-61c0-8cdc68f713f2/PassengerAppIcon-0-0-1x_U007ephone-0-1-85-220.png/150x150bb.jpg","name":"Lyft","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":523004506,"publisher_name":"Lyft, Inc.","publisher_profile_url":"/publisher/ios/523004506","rating":4.91819917839099,"rating_breakdown":[110790,39711,131209,576501,16271348],"rating_count":17129559},{"app_id":675033630,"app_view_url":"/ios/us/bolt-technology-ou/app/bolt-request-a-ride/675033630/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/a6/7f/45/a67f457b-64a4-f799-e29f-3cb8fdc6b77a/AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/150x150bb.jpg","name":"Bolt: Request a Ride","os":"ios","price":{"currency":"USD","value":0,"string_value":"$0.00","subunit_to_unit":100},"publisher_id":675033633,"publisher_name":"BOLT TECHNOLOGY OU","publisher_profile_url":"/publisher/ios/675033633","rating":4.795202758588553,"rating_breakdown":[4372,1273,2830,8193,155014],"rating_count":171682},{"app_id":780125801,"app_view_url":"/ios/us/suol-innovations-ltd/app/indrive-save-on-city-rides/780125801/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/6f/72/2c/6f722c14-68ca-f3be-198e-a5877f9b99a3/AppIcon-0-0-1x_U007ephone-0-1-0-sRGB-85-220.png/150x150bb.jpg","name":"inDrive. 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Whether you’re running an errand across town or exploring a city far from home, getting there should be easy.<br><br>FIND THE RIDE YOU WANT<br>Find the perfect ride right at your fingertips! Uber is here to make your journey stress-free and enjoyable.<br><br>Pick from a wide range of products that the Uber app has to offer including: <br>- UberX: Affordable rides, all to yourself<br>- Electric: Eco-Friendly<br>- UberXL: Affordable rides for groups up to 6<br>- Comfort: Newer cars with extra legroom<br>- Comfort Electric: Premium zero-emission cars<br>- Uber Pet: Affordable rides for you and your pet<br>- Black: Luxury rides with professional drivers<br>- Taxi: You now have the option to request a cab or a taxi on demand using Uber in select cities<br>- 2-wheels: Find a scooter to start riding roday <br><br>UPFRONT PRICING<br>With Uber, you no longer need to worry about hidden costs or unexpected surprises. 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No problem! Uber allows you to reserve rides in advance, so you can plan your day with confidence. <br><br>GO GREEN<br>Uber is committed to building a sustainable future for our cities. With a growing fleet of electric and hybrid vehicles, you can choose eco-friendly rides to reduce your carbon footprint.<br><br>RENT CARS AND HAVE THEM DELIVERED TO YOU<br>Whether you need a car today or later, the online booking experience will help you find the right vehicle for a family vacation, a weekend getaway, airport travel, and more. You can have a rental car delivered to your door at the time and location of your choice with Valet, currently available in select cities.<br><br>MORE FEATURES<br>Delivery: Order food from your favorite restaurants through Uber Eats. Stock up on groceries, shop pharmacy, convenience and pet supplies and get them all delivered. <br><br>Uber Connect: an easy, same-day, no-contact delivery solution that allows people to send items whether it’s a care package for a loved one or an item you sold online.<br><br>Transit: Say goodbye to complicated time schedules, hectic transfers, and unexpected waits while reducing your trip’s emissions.<br><br>Uber Charter: Book high-capacity group rides in vehicles seating 14-55 passengers, such as limo buses, luxury vans, and coach buses.<br><br>2-Wheels: Did you know you can also bike or ride a scooter with the Uber app?<br><br>Uber for Business: Manage and track business travel, meal programs, and more on one dashboard.<br><br>Uber Hourly: Keep a car and driver with you for hours. <br><br>Uber Car Seat: Uber Car Seat provides one forward-facing car seat for a child who is at least 2 years old, 22 pounds, and 31 inches tall.<br><br>Get Started Now! Download the Uber app and create an account today. Uber is available in the following cities: Boston, DC, LA, New York, San Francisco, Vegas, Orlando, Chicago and more. Check if Uber is available in your city at https://www.uber.com/cities. Stay updated on the latest news, promotions, and offers by following us on Twitter at https://twitter.com/uber and liking us on Facebook at https://www.facebook.com/uber.","app_summary":"'Uber - Request', published by a US-based company. The app was last updated on 11 May 2026. Released in US on 21 May 2010 and globally on 21 May 2010. 'Uber - Request' belongs to the 'Travel' category maintaining a content rating of '4+'. In US, 'Uber - Request' ranked 3rd on the 'Top Free iPad Apps' chart and 1st on the 'Top Free iPhone Apps' chart in the 'Travel' category. Last month's estimates were 4m downloads. The app is available in US, China, and Brazil and being advertised actively. 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