{"game_intel_data":{},"featured_reviews":[{"content":"I have used Priceline without any problems that other users have had issues with. I do cross reference across multiple apps, including reading the terms of what I am purchasing. When purchased by the app I have always received top service from the companies that have been contracted for the service! I am no one special, but I do let those who I come into contact with, treat them with respect and patience. Even in todays electronic age there is a degree of error that happens. I recently rented a car thru the app, the company I got was Hertz, I read up on any issues that previous renters had, again across multiple apps. I did accept it even after the many negative reviews I came across. Upon arrival at SeaTac, they were short of cars, the agents were very cordial and apologetic, They did not have the car class that I asked for,  Nela was overwhelmed, but handling her business, I could hear what was going on, I said to her just do what you need to, I’ll sit down while you figure it out. After 10 or less she called me up and apologized, and said she could only offer me a BMW 740i in the full size category, I declined it and she was able to get me a mid size suv.  I accepted it, know that this is the end of the pandemic and people are starting to travel in much higher volumes. I think that Hertz is still in reorganization mode, lots of businesses are short handed. The way the staff handled the situation is people you want as your employees. \nBe Patient, Be Kind, Be respectful, Be understanding.","version":"22.2.1","date":"2022-06-19T00:00:00Z","rating":5,"app_id":336381998,"username":"kawikajapoti","title":"Read, understand, patient, kind","country":"US","tags":["sound_and_music","performance_and_bugs","feature_requests"],"review_id":8790666793},{"content":"I booked a room a month in advance for 4th of July Weekend with the “pay now” feature. The money was immediately taken out my account. Fast forward to the day of check-in… Myself (currently 5 1/2 months pregnant) and my husband (& our 3 kids) DROVE 39hours across country to spend this weekend with our family. Check-in wasn’t until 3pm (which is normal) BUT due to Priceline taking our money and never sending the hotel their portion, we were unable to check in until 9pm! We sat in the parking lot of the hotel well over 4 hours on the phone with Priceline to sort it out. Mind you we had to keep calling Priceline customer service 4 times with each call having over an hour of wait time just to even speak with someone! Finally after nearly 5 hours of waiting in a car after driving 39 hours, Priceline said they can only compensate us a 5% coupon for our next booking. We missed a WHOLE evening of prepaid events we was unable to attend or get a refund for all because of Priceline and they’re not even willing to compensate us?!?!?! Mind you I’m currently a GOLD VIP Member & literally only 2 bookings away from being PLATINUM!!! At this point I refuse to use this app any further. & I’m spreading the word to everyone I referred. Highly disappointed. I’ve been loyal to Priceline since 2010! All for customer service to treat me and my family like trash! Also I realized, the discount with being a gold member, I only paid 3$ less a night than if I was to book directly with the hotel. Even more of a reason to cut ties!","version":"21.0","date":"2021-07-04T00:00:00Z","rating":1,"app_id":336381998,"username":"Lina Leez","title":"Good price & hotel, HORRIBLE EXPERIENCE AND EVEN WORSE CUSTOMER SERVICE!","country":"US","tags":["service","social_and_community","monetization","performance_and_bugs"],"review_id":7539653568},{"content":"I have used Priceline for the last 2 yrs and never had a problem until now … I booked a hotel for the night due to power outage Arrived at my hotel only to find their hot water wasn’t working Operational Manager said Priceline was notified So I called Priceline to be moved to a new hotel The customer service lady appears to have no knowledge of what was going on So I let her speak with operational Manager John and he confirmed what was happening even told her he was refunding the money with no penalties… I then asked the lady to move me to another hotel Now mind you I wasn’t asking for my money back I was asking just to get new reservation at different hotel she proceeded to tell me I would have to book new reservation on line meaning I have to pay another $100+ when they already have the money I asked to speak with her supervisor who was just as rude to me ……. Then was transferred to the reservation department Who tried to make me feel better by saying he was gonna fix it and no extra money was needed …. LIAR he finds me a hotel and tells me it was gonna cost me $139 in Worthington Ohio on the North side of Columbus when I specifically told him I need to be close to Reynoldsburg Ohio on the Eastside and told he was ready for my card Number ……I politely told him Thank you I’ll just go home and delete your app if this is how you treat VIP I don’t want any parts of this company …….. Contact hotel before booking thru them because they won’t be any help if something is wrong at the hotel and PRICELINE I definitely want my money back","version":"24.6","date":"2023-07-22T00:00:00Z","rating":1,"app_id":336381998,"username":"Paffair","title":"VIP Platinum Member Who’s Disappointed with Priceline","country":"US","tags":["performance_and_bugs","service","feature_requests","notifications","monetization"],"review_id":10169627932}],"related_apps":[{"app_id":904052407,"app_view_url":"/ios/us/hopper/app/hopper-flights-hotels-cars/904052407/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/b6/9e/d3/b69ed371-8077-2c69-a8bb-9130219edea1/AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/150x150bb.jpg","name":"Hopper: Flights, Hotels & 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Unlock Priceline VIP when you book and get our best prices on great hotels.<br><br>Still need a reason to download the app? Here’s 3:<br> <br>1. Access to exclusive hotel deals found only on the app.<br>2. Everything you need in one place - low-priced hotels, cheap rental cars and discounted flights.<br>3. Personalized, relevant hotel recommendations - we have the travel deals that matter to you.<br><br>Our app is rated as Best App for Travelers by Travel + Leisure!<br><br>SERIOUS SAVINGS<br>You’ll save up to 60% off with Express Deals®. Seriously. Plus, you save up to 50% off hotels when you unlock Priceline VIP.<br><br>SEARCH, FIND, BOOK<br>Finding the perfect one is easy as pie. Search by city, address or point of interest to book the most conveniently located hotels and rental cars. As you search more, we uncover even more deals just for you.<br><br>QUICK & EASY<br>Want to book in a matter of seconds? Our app features super-quick travel booking, especially when you’re signed in! We do fast well.<br><br>RENTAL CAR DEALS<br>Hit the road with rental car deals on 22 brands in 28,000+ locations. That’s how we roll.<br><br>CHEAP FLIGHTS<br>Travel across the globe with super deals on thousands of domestic and international flights across the globe. Pace yourself.<br><br>TRAVEL BUDDY<br>Easily access and make changes to your trip wherever you are with our My Trips feature. Need to check your booking on the go? Get all of your reservation and travel info right on your phone, even if you booked on your computer and even if you don't have service! My Trips works offline, too. Like magic.<br><br>Our app has your back. And it’s watching your wallet, too. Download now!<br><br>Priceline is part of Booking Holdings, which includes leading online travel brands such as Booking.com, Agoda, Kayak & OpenTable.","app_summary":"'Priceline - Hotel', published by a US-based company. The app was last updated on 30 October 2026. Released in US on 27 October 2009 and globally on 27 October 2009. 'Priceline - Hotel' belongs to the 'Travel' category maintaining a content rating of '18+'. In US, 'Priceline - Hotel' ranked 21st on the 'Top Free iPad Apps' chart and 22nd on the 'Top Free iPhone Apps' chart in the 'Travel' category. Last month's estimates were 100k-500k downloads and < $5k revenue. The app is available in US, Canada, and China and being advertised actively. 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