{"game_intel_data":{},"featured_reviews":[{"content":"This app works great and is so confident. I’ve gotten emails with tracking numbers from companies I’ve ordered from then I open this app and they’re already in there. My USPS I have to actually manually enter the tracking number. I’ve even had packages show up in my app to be tracked before the company I ordered from has emailed me the shipping info/tracking number. As far as most of the bad reviews, I’ve motivated they’re mainly about facilities, customer service, drivers, not the actual app. Those reviews should be on the actual website or called into their customer service. I’ve never had an issue with ups. And if a package is delayed they let me know and people need to be more understanding that things can change. My delivery driver is always amazing and when ever we get packages always comes around the same time frame(their routes can change people different packages to different address everyday, you need to be more understanding). I would like to add that maybe in the near future UPS can add a feature where the day it goes out for delivery to the final destination(shipping address) you can let the customer know there’s “x” amount of stops before your package so we as customers can say “ok I’ll wait since it’s 2 stops away”, or “oh there’s 20 stops before I can run to the bank real quick” or “oh im in 5 stops let me run home to catch the package or so it’s not sitting out front for too long”. Thank you for constantly adding great new features and working on improving the already available ones.","version":"8.0.0","date":"2018-07-10T00:00:00Z","rating":5,"app_id":336377331,"username":"AfnDaa","title":"Actual review about this actual APP","country":"US","tags":["performance_and_bugs","feature_requests","service"],"review_id":2878815020},{"content":"Hi UPS, \nThank you! We are thankful and grateful for your exceptional customer service. No matter the day, or time our “delivery-drivers” always present themselves and represent their employer UPS in a high regard, and first and foremost customer first, customer satisfaction. It takes me back to the good ole, days when a customer service mattered, and valued. Friendly, respectful and always showing such politeness, it’s an absolute pleasure and honor to see your vehicles in our neighborhood! Along with outstanding and remarkable service, we are always greeted with a smile and respectful attitude. It’s a great feeling no matter the weather conditions or circumstances if we are home or not, it’s safe to know our packages will always be on our front porch. It’s most important because your drivers never leave packages on our mailboxes, which are located outside of our neighborhood on a main road, due to our strict HOA so, thank you! Again, thank you, to each and every one of you at UPS, we appreciate you, and your dedicated commitment showing your level of high standards of customer first and customer care! I do not know a higher compliment. Keep being the best, it shows and means so much to our family!  Hope this review brings you a smile, like your drivers do for us. \nChristy R.","version":"10.24.1","date":"2026-01-13T00:00:00Z","rating":5,"app_id":336377331,"username":"UnusedMailbox","title":"Exceptional-Service Always","country":"US","tags":["customer_support","service"],"review_id":13629937953},{"content":"Your app needs serious fixing.  I’m signed up for UPS. My choice premium.  Your website shows different information than your app.  I had an item arriving but needed a signature so I tried to release my signature.  So that I did not have to sign for it at the door.  I have Parkinson’s disease and my husband is a disabled veteran.  So it’s much easier that way.  I could never do it on the app. I could only do it on the web. The problem is every time you open a link it automatically tries to open in the app. So I release my signature and it never showed anything regarding the fact that I finalize that.  It should’ve updated in the comments.  Under tracking. I have my package is set to auto switch from sure post to ground.  In the tracking that will notify me about that.  So if somebody releases their signature, it should be the same.  Sitting here, worried that it didn’t work, but I finally got it to open in the website. And when logging in it shows me that the signature was released.  If you’re going to have an app, then please make this available on there.  It’s 2025.  This should already have been implemented.  Also have the time I’m not getting a text or email about my updates for my packages. I have all my notification set.  There’s also no notification area for package delays. FedEx has one.  I work for Apple and I’m highly disappointed with all the update updates to the app doing nothing.  I am also going to say that half the time the delivery map does not show.  If you have that within the stock photos of your app features then it should be on there.","version":"10.13.1","date":"2025-04-05T00:00:00Z","rating":3,"app_id":336377331,"username":"Vetjb","title":"App needs more options","country":"US","tags":["performance_and_bugs","feature_requests","notifications","updates_and_maintenance"],"review_id":12507067107}],"related_apps":[{"app_id":1010729050,"app_view_url":"/ios/us/fedex/app/fedex-mobile/1010729050/","country":"US","icon_url":"https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ca/21/52/ca2152a0-0ed3-48f0-336a-b285d01a7a98/AppIcon-1x_U007emarketing-0-8-0-sRGB-0-85-220-0.png/150x150bb.jpg","name":"FedEx 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