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If you respected your customers or want to take responsibility for your actions, you would have searched your email for any unresolved mail or unread mail within the month of May. 28th of May to be specific as communicated and not ask me to reach out to you again, knowing very well you won’t respond to calls. \n\n2. Your system should definitely log calls, both answered and unanswered. If you were any serious institution, you would equally have reached out to the calls you weren’t able to answer whether deliberate or whatsoever. A simple customer service duty is taking you forever to effective and you want us to trust our money with you? 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