{"game_intel_data":{},"featured_reviews":[{"content":"Please resolve the issue with the missing order option. It&#39;s difficult for me to take pictures of orders that I already have, simply because one order is missing. Perhaps if it were a mistake, the process would work. The problem is that I expect rejection because when I report a missing item, my order is automatically reviewed and then rejected on HungerStation. I don&#39;t recall anything like this ever happening. If I had a missing item, I would report it, and if there was a mistake, I&#39;d take a picture, and they would respond. (I don&#39;t remember the reasons that made me buy from you, other than that sometimes restaurants offer free delivery for orders around 25 to 35 riyals.) Please resolve this issue. \n(Note that on one occasion I was not given a receipt, so I took a picture of my order section as a substitute.)\nالرجاء حل مشكلة خيار الطلبات الناقصه صعب اني اصور طلبات هي موجوده عندي فقط لان فيه طلب ناقص يمكن لو فيه طلب خطأ الموضوع يمشي مشكلة ان اتوقع الرفض بسبب انه لمن ارسل عن نقص يقوم إلكترونيا يتم مراجعة طلبي فيتم رفضه في هنقرستيشن ما اذكر كان فيه شيء زيكذا بل لو كان عندي شيء ناقص ابلغ و اذا فيه خطأ اصور لهم اظن و يردو هم (ماذكر ايش الاسباب إلي خلتني اشتري من عندكم غير ان احيانا المطاعم بتكون توصيلها مجاني في حدود مثلا ٢٥ ريال تقريبا الى ٣٥) ارجو حل المشكله\nملاحظه في احدى المرات لم يصلني الايصال صورت قسم الطلب عندي كشيء بديل","version":"3.3.400","date":"2025-12-07T00:00:00Z","rating":1,"app_id":1662451643,"username":"ju_ah","title":"Solving the problem of incomplete orders","country":"SA","tags":["error_handling_and_messages","customer_support","service"],"review_id":13484378878},{"content":"i rarely put my review on any apps that i downloaded but this food delivery app has caught my attention on how they handling my issue. i ordered here last month and my payment was successful and it is also deducts the amount on my bank but unfortunately the order was not successful and i asked and explained to the customer service that i already paid but on the app the order didn’t go through they said they will refund it but first i need to pay again so i can receive the order while they still fixing my issue ( so it means that i paid twice). But unfortunately after a month and 7 times that i talked to them trying to refund the first payment that i made. they are just ignoring my issue and kept promising to me that they will fix my concern . They kept on telling me that they already raise it to their respective department (5 times they said this thing). But still nothing happened. That’s why i stopped ordering from this app so i can prevent this kind of problem. Better to use other food ordering apps rather than this apps because i felt like it was a SCAM.","version":"2.10.200","date":"2025-06-20T00:00:00Z","rating":1,"app_id":1662451643,"username":"Jake fordan","title":"Read the review first before making any order in this app.. SCAMMER","country":"SA","tags":["payment","customer_support"],"review_id":12797446237},{"content":"This is hands down the worst delivery app in existence. I don’t even know where to begin. Customer service is nonexistent: When something goes wrong (and trust me, it always does), there is no way to get help. They either ignore you, copy-paste robotic responses, or blame you for their mistakes. Late and missing orders: My food showed up ice cold, half the items missing, and the driver shrugged like it was my fault. On another occasion, the order never arrived at all—and the app refused to issue a refund. Glitches everywhere: The app crashes mid-order, charges your card multiple times, and then gives you zero support. False promises: They advertise “fast delivery” and “customer protection guarantees,” but it’s all smoke and mirrors. They’ll happily take your money and leave you starving. Honestly, I’ve never felt more scammed by a service. This isn’t just bad—it feels like a deliberate scam wrapped in an app. Do yourself a favor: DELETE this app before it ruins your meal, your mood, and your wallet. 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